Dokmee has greatly increased the ease of completing our client orders. We are able to store all of the necessary order documents in the same place so that they can be located quickly by our entire staff. Very pleased with the product, along with the customer service and IT support.Read the full review
Before Dokmee, when an invoice arrived it had to be routed to specific managers for approval and depending on the invoice some went to multiple managers for approval. They would end up setting on the manager's desk for weeks and sometimes be overlooked. Now, with Dokmee's workflow abilities, we ...Read the full review
Starting from: $19.95/month
Pricing model: Freemium, One-time License, Subscription
Free Trial: Available (No Credit Card required)
• Home: $149.99 per station
• Professional: $795.00 per station
• Enterprise: Contact Dokmee for pricing or quote
Document Management in the Cloud
• Basic: $19.95 per month
• Professional: $29.95 per month
• Business: $49.95 per month
• Enterprise: $89.95 per month
• Standalone Edition: $950 per station
• Network Edition: Contact Dokmee for pricing or quote
Dokmee Page Counter
• Pricing: $159
Dokmee Read Only and Web version
• Pricing: Contact Dokmee for pricing or quote
Dokmee has greatly increased the ease of completing our client orders. We are able to store all of the necessary order documents in the same place so that they can be located quickly by our entire staff. Very pleased with the product, along with the customer service and IT support.
Before Dokmee, when an invoice arrived it had to be routed to specific managers for approval and depending on the invoice some went to multiple managers for approval. They would end up setting on the manager's desk for weeks and sometimes be overlooked. Now, with Dokmee's workflow abilities, we were able to create multiple custom workflows to route the invoices to the proper manager or managers for approval. If the manager had not approved the invoice within three days, they would receive an email reminder that they had invoices that needed approval. This has reduced the time it takes for invoice approval from weeks to just days. In addition, the ability to look invoices from previous years is much faster and efficient.
Dokmee is a great tool for us to begin our electronic filing journey. It is simple to use and easy to teach to our employees that are utilizing it. Some of the features that we struggle with are the text search of scanned documents and in the set-up of the filing nomenclature because we were new to electronic filing. Overall we are placed with the simplicity and efficiency of the system and look forward to building upon our current file cabinets.
Ease of use
Customer support and text search of scanned documents
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Dokmee
Be sure to set up your system for the long term because going back to fix the initial set up is challenging! Also, ask lots of questions about best practices in electronic filing systems!
In a price sensitive market like Mexico, we need to give our customers the best technology at very aggressive cost. Dokmee has both. It fits perfect with the SMB, but has the strength and technology that the market requires in document management. I not only recommend Dokmee to my colleagues, but I also use it in my business.
The functionality of Dokmee is pretty impressive, specifically if you consider it's price level compared to competitive products. It's a great tool that offers all the basics you need for data capture from scanned documents but also for managing existing digital archives including functions like version control. When scanning paper documents into Dokmee it acts like a full data capture tool with automated file separation, barcode recognition, OCR etc., without having to pay per 'click' as other applications require. That combined functionality is what I really like, a powerful capture solution and a professional document management tool in a single application.
We implemented Dokmee several years ago in our financial services practice and have been very pleased with the product and customer service. It is difficult to find solutions for the maintenance of records and meet all compliance requirements and Dokmee has filled the role wonderfully. The ability to store files as though they were kept in your file drawers makes the process easy to utilize and learn for all staff members. We have found the customer support staff to be knowledgeable and friendly to work with and have followed through on all requests. We value the product and relationship.
This product is extremely easy to set-up. The wizard takes you step by step for a quick and painless process. The highlight for is the records retention feature. Again, using a wizard you can easily setup up how long to keep electronic documents and whether to send them to a queue for review or delete the permanently. This is a fantastic tool and comes highly recommended.
As a Sales Engineer for Xerox Documate and Visioneer scanners, I support and use our bundled software offerings, both with end-users and our sales teams. From installation, training, and configuration/setup of workflows to suit process requirements. As such I use the products not only in lab test environments, but also in real-world scenarios. This latest offering in the Dokmee suite of products has had the user interface completely re-designed, and also had some nice upgrades on the functionality within the different modules, making them even more useable, that make this a great and relatively easy product to use. I say relatively, because as with all software we are not familiar with, it does take a little time to learn where everything is and to get the most out of it¿. The workflow set up compared to other similar offerings is relatively simple, allowing anyone with some basic knowledge of document capture workflows to easily configure Dokmee Capture to their requirements. Flexibility comes with being able to select which modules to include in the workflow: Scan; Index; QC Index; QC; Zonal/Barcode/OCR; Export. Once this is decided, the rest of the setup is a breeze. Each module has its own settings, and the interfaces are quite intuitive, almost guiding you through what is required to make it work for you. I particularly like the Auto-Module Progression feature. This simple yet powerful option can make even the most challenging workflows clean and seamless for the users, and also helps to train them on its use. The new UI is clean and fresh, and appears to have been modelled on the latest Microsoft Windows 8 scheme. However, the use of the colored boxes on the dashboard could have been given some more thought. It appears to be totally random, which I found that you needed to ignore the color and icons, and read the descriptions closely to access what was needed! Having related tasks/functions using the same color would make this great product even easier to use.
Dokmee has helped us create a better customer experience as well as increased our profitability within the last 12 months. We are able to process our invoices faster which has allowed us to take advantage of early payment discounts. Plus it has also provided us a tool to fully automate and expedite most facets of our work processes which has led to better customer service and increased employee productivity.
Dokmee has been a very valuable partner for Corporate Cost Control. In addition to allowing us to move to a completely paperless environment for our geographically-dispersed workforce, Dokmee has provided us with several custom-developed applications. They have always been very responsive. Dokmee¿s employees are professional and very customer-focused. We have used their product for the past five years and have always been very satisfied.