Dropbox Features

Dropbox

File syncing, storage & sharing platform

4.51/5 (15,276 reviews)

Dropbox Feature Summary

  • File sharing
  • Automatic organization & back-up
  • Any device accessibility
  • File storage
  • Link-sharing via email, chat or text message
  • Online back-up & file recovery
  • Manually set bandwidths
  • Activity audit
  • Automatic updates
  • Team folder manager
  • Admin dashboard
  • Audit sharing activity
  • Group management
  • 256-bit AES encryption security
  • Connected accounts management
  • External sharing
  • Anytime, anywhere access
  • Enterprise mobility management
  • Dropbox badge
  • Plus button
  • File requests
  • File event tracking
  • Invite enforcement
  • Network control
  • Data protection
  • Smart sync
  • Dropbox Showcase
  • Visual previews
  • Customized layouts
  • Accounting integration
  • Team activity tracking
  • Application integration
  • Auditing
  • CRM integration
  • Branding management
  • File synchronization
  • Document storage
  • Email integration
  • File transfer
  • Full text search
  • HIPAA compliance
  • History tracking
  • Offline access
  • Permission management
  • Progress tracking
  • Secure data storage
  • Secure login
  • Single sign on
  • SSL security
  • Third party integration
  • Two-step verification
  • Activity dashboard
  • Authentication & security
  • Centralized billing
  • File & version recovery
  • API
  • Chat
  • Help desk integration
  • Device approvals
  • Password management
  • Remote wipe
  • Version history
  • Preview & download
  • Document management
  • Organization-wide collaboration
  • Commenting
  • Data migration
  • User lists

Collaboration Feature Comparison

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API (237 other apps)
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Activity Dashboard (131 other apps)
Activity Tracking (122 other apps)
Automatic Notifications (155 other apps)
Calendar Management (107 other apps)
Chat (137 other apps)
Collaboration Tools (255 other apps)
Collaborative Workspace (173 other apps)
Commenting (165 other apps)
Customizable Branding (129 other apps)
Document Management (135 other apps)
Document Storage (166 other apps)
Drag & Drop Interface (143 other apps)
File Management (119 other apps)
Permission Management (167 other apps)
Projections (123 other apps)
SSL Security (119 other apps)
Search Functionality (216 other apps)
Third Party Integration (161 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


77,326 reviews

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Requires iOS 11.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,971,983 reviews

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Dropbox Feature Reviews

25 reviewers had the following to say about Dropbox's features:

Anonymous
(Internet company, 51-200 employees)

Powerful and secure

2018-06-22

Document sharing, collaboration, secure file storage, project management

Pros

The ability to simultaneously edit documents is great for our project teams to collaborate

Cons

There has not been too much that we dislike. The price is high, but that is expected for a solution with this amount of features.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Bill Leigh

Good product

2018-07-11

Pros

A simple drag and drop interface.

Cons

No private key management. Search using mob sometimes isn't easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ovais Siddiqui

Excellent Document Sharing Platform

2018-04-27

Document Management, Collaboration, Account Management, Remote Access

Pros

Ease of Managing Documents, create folders as and when needed, access to team members, realtime time document and saving by multiple users

Cons

Online version is slow in terms of speed to access and if two users are simultaneously using the document, it should prioritize the privilege to save the changes by way of notification to the other user instead of saving a conflicted copy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Manktelow

For the price, Dropbox Business was outclassed by other products (for our needs, anyway)

2019-11-19

We were attempting to solve a few problems at once and thought we had the key with Dropbox Business; realizing some of its limitations, we felt that - especially for the price - another platform was the better option for us.

Pros

Initially, Dropbox Business was the answer for us in terms of establishing file management and cloud storage systems for our team, but...

Cons

...later we discovered that it lacked substantially in the area of collaboration and version / revision control.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
A.K.M.Safat Shahin

Verified Reviewer

user friendly

2016-12-07

very good support and user-friendly interface, lots of storage and folder wise management help a lot. the security issue is very good as well. but it would be better if was a better-looking interface.

Pros

folder wise management

Cons

low amount of storage for free

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering Dropbox

highly recommended to others

Source: GetApp
Helpful?   Yes   No
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Anonymous
(Internet company, 1001-5000 employees)

Excellent for file sharing

2018-09-17

Increased productivity.

Pros

Can integrate with third apps by enterprise mobility management providers for seamless communication and secure collaboration. 3.

Cons

There is no provision to add comments on the changes made by other users. 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor Caffey

Verified Reviewer

Dropbox Rocks!

2019-04-18

Not too pricey, and clean interface and dashboard. Keep up the great work and you'll keep me around for years to come!

Pros

Full of reliable storage with the best of the best security, Dropbox is a leader in file management - The UI/UX of Dropbox is really clean and great to look at!

Cons

- Lack of customization of the colors, UI, etc for Free and other members

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Amandeep Kaur

Great solution for saving files on cloud

2018-08-18

Pros

Provides good amount of storage. 3. Efficient Project management & collaboration between project members. 4.

Cons

Missing sub-folder level permissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alejandro Yee

Great software for documento versioning and team collaboration

2018-12-29

Great software but not the cheapest.

Pros

Easy to share files, folders and restrict permissions. Comment documents.

Cons

No notification when a file was accessed, only edited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor Wood

Simple and Great

2018-08-08

I can just give them access to the property file in Dropbox and drag and drop updated pictures.

Pros

ability to access files on mobile devices.

Cons

Need more storage. Need to upgrade my storage capacity

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

File management made easy

2018-04-17

File management

Pros

Easy to onboard new users and collaborate with clients and partners.

Cons

The Dropbox desktop app UI isn't as clean as the mobile or web apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Ward

Dropbox Works Well for Collaboration

2019-04-28

We use it for our document management and cloud systems.

Pros

The integration into the operating system of your choice is smooth and allows for smooth notification so you can work well in the collaborative spirit.

Cons

I do believe the online version could rethink the size of the columns to make the titles of the documents easier to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashish Jain

Drop Box is good file management on cloud system to manage project documents

2018-11-27

Pros

Drop box is good cloud space management tool to share document related to project.

Cons

I find it very useful but only one issue as it sync all document together and takes lots of hard disk space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ben Bailey

Dropbox is the most platform agnostic cloud storage we have found.

2017-10-12

Dropbox provides us with a flexible, platform agnostic cloud storage system that makes file exchange, document management, and archiving easy.

Pros

Dropbox is not within the Microsoft, Google, or Apple ecosystem, which gives it a unique position in the cloud storage arena.

Cons

Dropbox is not the best value when compared to other cloud storage platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Fitzgerald

A wonderful upgrade to the standard Dropbox plan

2018-10-10

Digital asset management, collaborative tools, storage, file management, metadata, sharing documentation, linking assets to websites

Pros

The team sharing capabilities enable multiple users to proof documents from varied locations in our case, which makes the collaborative process on literature revisions much smoother.

Cons

There isn't anything I don't like about Dropbox Business. I guess it could be cheaper, but since corporate pays for it - not something I ever have to see! But the price is definitely worth it in this case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanne Conolly

Good repository - not so good for retrieval!

2019-02-05

Great for simple drop and go repository and basic organisation, but you have to spend the money if you want to ensure you can find a document quickly again, without sifting through the thousands of documents it returns on a search.

Pros

East to drag and drop, create folders, scan directly to the Dropbox.

Cons

Searching brings up thousands of documents and hard to narrow down your search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Helen Roush

It is a great program to secure file sharing and storage.

2018-07-24

You can create and share documents with your team and it helps keep your teammates in sync.

Pros

It works with various third-party app integrations.

Cons

There is nothing negative to say about Dropbox, it is very useful and beneficial. It is highly recommended.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)

Not a lot of features, sometimes hard to navigate

2018-11-30

I like that you can have tons of storage & that documents update pretty much in real-time without having to think about it.

Pros

I like that you can make some folder secure and only give viewing permissions to those who should be accessing those files.

Cons

Sometimes it's really hard to navigate & the user interface is not the most pretty or intuitive.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Sanchita Agrawal

Dropbox Business: An enterprise solution for managing the files.

2019-03-30

The unlimited API request is also great feature which can be customzied as per the need.

Pros

Advance sharing permission which allow the protect file with password and option like link expiry.

Cons

Dropbox business should enhance the user interface for network control to manage the team access as it needs a lot to dig at the time of auditing the tiered administration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Ybarra

The Indispensable Software

2018-12-26

There are a couple things that frustrate me from time to time (see above), but overall it's a phenomenal product and in my experience the best of the various file-management-in-the-cloud products.

Pros

So, I guess what I like most is: high level of data security, ease of synchronizing across platforms, automatic versioning, relative ease of sharing documents with clients and collaborators.

Cons

I do wish the web interface was easier to navigate--same for versioning and collaboration. I usually access my company's Dropbox directly from my Mac's file system, and don't do a ton of collaboration, so it's normally a non-issue--but yeah, the web interface takes some getting used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karasinghe Arachchige Hashan Chandrasekara

Dropbox Business

2019-10-19

Last but not least, reduce unnecessary courier fees to third-party companies to send vital files, therefore ensure maximum cost savings for companies while boosting the ROI for the company.

Pros

It can allow third parties to share the files despite them having Dropbox software; therefore help to reduce the work time and enhance operational efficiency.

Cons

For Mobile Dropbox users, not getting a pop-up notification when activity was done by using a PC 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amit Govindia

Must have Software

2018-07-02

Pros

ease of access. use your files anywhere anytime. automatic files upload and download to computer. multiple sharing facility. drag & drop feature. multi platform.

Cons

little bit heavy on processor & Ram. may add scan document feature to add clicked photos into documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amy Gaeta

Better than Apple Cloud!

2018-07-04

Team file management, free interface and cloud storage (at a limit), file-sharing folders for team projects, and an alternative to Apple Cloud-- which I have found to be quite expensive.

Pros

My favorite feature is the automatic upload dropbox folder, so I just drop files in there and they are saved to the Dropbox cloud.

Cons

I have found the upload time for photos to drag a bit, no matter what internet connection or speed I have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brett Dryer

Dropbox for business is an easy to use cloud storage system for files.

2018-08-29

Dropbox for business is a good way to collaborate on shared documents and store files in the cloud.

Pros

The user interface is super slick and we have had no problems with security while using.

Cons

These services are integrated into operating systems and other electronic suites which allows for easy functionality with their other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Zachariasen

Great collaborative capabilities

2018-06-15

I referred him so we could use the sharing functionality instead of emailing files back and forth as we worked on them while discussing them over AIM. That feature saved us a great deal of time and I think is one of Dropbox's most useful assets.

Pros

• Very easy to collaborate with remote (outside your local network) partners • Corporate version has an administrator console to manage licenses and permissions • Web interface for when you're away from your regular computer • Cloud backup and sync across computers is automatic

Cons

Security can be a concern if someone accesses your computer and gets your authorization token, but good security practices should prevent that from happening.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more