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Dropbox Business Logo

File syncing, storage & sharing platform

Table of Contents

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Dropbox Business - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Dropbox Business overview

Based on 21686 verified user reviews

What is Dropbox Business?

Dropbox Business is a file sharing tool with key features that include secure data storage, document storage, file sharing, backup and recovery, document management, real time synchronization, and more.

Who uses Dropbox Business?

Reviews for Dropbox Business come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Computer Software (7%), and Marketing and Advertising (6%). The most frequent use case for Dropbox Business cited by reviewers is file sharing (66% of reviewers).

What do users say about Dropbox Business pricing?

Some users say Dropbox Business offers flexible pricing and useful free trials, and reviewers appreciate robust features that justify the cost for some. However, some reviewers feel it is expensive compared to alternatives and find free plan limits restrictive.

What are the most popular integrations for Dropbox Business?

The Dropbox Business integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with Dropbox Business), Google Drive (a cloud storage product, 4.7), and Canva (a graphic design product, 4.8).

Starting price

11.99flat rate /
per month

Pros & Cons

Cloud Storage

File Syncing

Team Collaboration

Data Storage

Limited and costly storage options

Complex and restrictive user access controls

Dropbox Business’s user interface

Ease of use rating:

Dropbox Business pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(315)
3-4(7,530)
5(13,841)

What do users say about Dropbox Business?

Dropbox Business is a file sharing tool with key features that include secure data storage, document storage, file sharing, backup and recovery, document management, real time synchronization, and more.

Select to learn more


Who uses Dropbox Business?

Based on 21,686 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Marketing and Advertising
Computer Software
Retail
Others

Use cases

File Sharing
Cloud Storage
Document Management
File Sync
Collaboration

Dropbox Business's key features

GetApp's analysis of 1298 verified user reviews collected between July 2021 and October 2024 identifies Dropbox Business' most critical features and summarizes user sentiment about those features.

Secure data storage

Reviewers appreciate Dropbox Business's secure data storage capabilities. They highlight the use of two-factor authentication, SSL/TLS encryption, and Advanced Encryption Standards (AES) for protecting data. Users report feeling confident in the safety of their sensitive information, including business documents and personal files. They find the compliance with industry standards like SOC 2, HIPAA, and GDPR valuable. They also mention the ability to recover deleted files and access data from any device as significant benefits. Of the 415 Dropbox Business users who gave detailed accounts of their use of Secure Data Storage, 99% rated this feature as important or highly important.


Document storage

Users find Dropbox Business's document storage capabilities highly beneficial. They appreciate the integration with the MS Windows ecosystem and the ability to store large files, including videos and historical documents, without issues. Reviewers highlight the ease of organizing and accessing documents from anywhere, the variety of storage plans, and the secure environment for storing important files. They also mention the integration with services like Outlook and Slack, which enhances collaboration. Of the 547 Dropbox Business users who gave detailed accounts of their use of Document Storage, 97% rated this feature as important or highly important.


File sharing

Reviewers indicate that Dropbox Business excels in file sharing. They appreciate the ability to share files and folders securely with team members and external parties. Users highlight the ease of creating shared links, setting permissions, and protecting links with passwords and expiration dates. They find the real-time collaboration and access control capabilities valuable for maintaining productivity and security. They also mention the convenience of sharing large files that cannot be sent via email. Of the 562 Dropbox Business users who gave detailed accounts of their use of File Sharing, 96% rated this feature as important or highly important.

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“The system allows me to share files internally and externally (links, permissions, expiry, passwords). ”
Verified reviewer profile picture

Patrick S.

Director of Finance

“Dropbox Business files sharing features offers the best experience when sharing files and allows us to maintain file security during sharing using password protected sharing links.”
KL

Kara L.

Transportation Coordinator

“Dropbox Business is a secure, intuitive collaboration hub for small to mid-sized teams, but its seams start to show for enterprises or creative teams juggling massive files—where storage costs climb and scalability bottlenecks emerge.”
OU

Owen U.

information security analyst

“Allows our teams to easily store, share, and find documents, from strategy reports to menus.”
MS

Muadzam S.

Area Manager


Backup and recovery

Users report that Dropbox Business offers reliable backup and recovery capabilities. They appreciate the automatic backup of files, the ability to recover previous versions, and the seamless restoration process. Reviewers highlight the integration with other services like Google Suite and Microsoft Office 365, which ensures all work is backed up. They find the capability user-friendly and valuable for preventing data loss due to accidental deletions, device failures, or ransomware attacks. Of the 358 Dropbox Business users who gave detailed accounts of their use of Backup and Recovery, 95% rated this feature as important or highly important.


Document management

Reviewers feel that Dropbox Business provides excellent document management capabilities. They appreciate the ability to organize, manage, and access documents from a single location. Users highlight capabilities like version control, collaboration tools, and file tagging, which enhance productivity and efficiency. They also mention the secure storage of confidential information and the ease of sharing and editing documents in real-time. The integration with other tools and applications is also valued. Of the 279 Dropbox Business users who gave detailed accounts of their use of Document Management, 94% rated this feature as important or highly important.

See related user reviews

“It has excellent documents categorization and searching features which allows us to easily find the documents we are looking for.”
VM

Valentina M.

Sales and Marketing Manager

“While I have to deal with numerous documents regarding my patients, Dropbox Business has lifted the burden for me by making it easy to store the documents.”
LR

Laura R.

Psychoanalyst and Psychotherapist

“The ability to e-sign any document on the app is also very helpful.”
JL

Jerry L.

Lead Project Manager

“I like most about Dropbox that k can save my clients documents and personal docs”
LM

Lisa M.

Accounting agent


Real time synchronization

Users report that real-time synchronization in Dropbox Business is highly efficient. They appreciate the instant updates to files across all devices, which enhances collaboration and productivity. Reviewers highlight the ability to access the latest versions of documents from any device, reducing the risk of version conflicts. They find the capability valuable for remote work and project management, ensuring that all team members have access to the most recent data. Of the 248 Dropbox Business users who gave detailed accounts of their use of Real Time Synchronization, 90% rated this feature as important or highly important.


All Dropbox Business features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Application management
Approval process control
Archiving & retention
Audit management
Audit trail
Authentication
Automatic backup
Brainstorming
Calendar management
Chat/Messaging
Cloud backup
Collaboration tools
Commenting/Notes
Communication management
Compliance tracking
Conflict tracking
Contact management
Content management
Customizable branding
Customizable templates
Database Creation
Data migration
Data recovery
Data storage management
Data synchronization
Discussions/Forums
Document capture
Document classification
Document editing
Document generation
Drag & drop
Electronic signature
Email management
Employee directory
Encryption
File conversion
File management
File recovery
File transfer
Full text search
HIPAA compliant
Historical reporting
Image editing
Knowledge management
Live chat
Messaging
Mobile access
Mobile Capture
Monitoring
Notes management
Office suite
Offline access
Optical character recognition
Password management
Personalization
Presentation tools
Productivity tools
Progress tracking
Project management
Real time editing
Remote access/control
Remote synchronization
Search/Filter
Secure login
SEO management
Single sign on
SSL security
Surveys & feedback
Synchronization scheduling
Task management
Team collaboration
Templates
Third-Party integrations
Two-Factor authentication
Two-Way synchronization
User management
Version control
Video content
Workflow management

Dropbox Business alternatives

Dropbox Business logo

Starting from

11.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Google Drive logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
OneDrive logo

Starting from

1.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dropbox Business pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Contact vendor for more details

Plus

11.99

Per month

Features included:

  • 2 TB File Storage
  • Covers All User’s Devices
  • Transfer Files
  • 30 Day Data Retention
  • Edit PDF Files
  • esignatures
  • Password Manager
  • Multi-Factor Authentication

Essentials

19.99

/user

Per month

Features included:

  • 3 TB of storage
  • Transfer files up to 100 GB
  • 180 days to restore deleted files
  • Track file engagement
  • Unlimited signature requests
  • PDF editing
  • Record, review, and edit video

Business

18

/user

Per month

Features included:

  • 9 TB of storage
  • Transfer files up to 100 GB
  • 180 days to restore deleted files
  • Track file engagement
  • Unlimited signature requests
  • PDF editing
  • Record, review, and edit video
  • Set up admins
  • Know what content is shared

Business Plus

30

/user

Per month

Features included:

  • 15 TB of storage space
  • Transfer files up to 250 GB
  • 1 year to restore deleted files
  • Track file engagement
  • Unlimited signature requests
  • PDF editing
  • Record, review, and edit video
  • Set up tiered admin roles
  • Suspicious activity alerts
  • Compliance tracking

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Transfer files up to 250 GB
  • Enterprise-grade security and visibility tools
  • Integrations with best-in-class security solutions
  • Personalized live support from dedicated experts

User opinions about Dropbox Business price and value

Value for money rating:

To see what individual users think of Dropbox Business's price and value, check out the review snippets below.

“I was impressed how it allows me to send access to multiple people for team collaboration on projects and would allow me to have the team organize all by folders which made easy searching and navigation of the project.”
MH

Michael H.

Project Management

“The basic version only provides 2gb of free storage after which the prices shoot up. If you download the Dropbox desktop app, the Dropbox folder takes up space on your hard drive and from our experience can slow it down.”
Verified reviewer profile picture

Saleem B.

Training and Development Manager

Dropbox Business integrations (86)

Integrations rated by users

We looked at 21,686 user reviews to identify which products are mentioned as Dropbox Business integrations and how users feel about them.

Integration rating: 4.6 (47)

Integration rating: 4.7 (33)

Canva logo
Canva

Integration rating: 4.8 (30)

Artwork for final productions

RS

Rick S.

Podcast Host

Integration rating: 4.6 (26)

Slack logo
Slack

Integration rating: 4.7 (25)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Docusign logo
Docusign

Integration rating: 4.4 (22)

Dropbox Business customer support

What do users say about Dropbox Business customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Dropbox Business customer support.

A number of users appreciate the variety of customer support channels, including phone, email, chat, and a help center.

A subset of reviewers mention that support is generally helpful and can resolve issues quickly when contacted.

Multiple users report slow response times and delays from customer support, especially for technical or billing issues.

A fair number of users feel support often provides generic solutions and is not always effective or easy to reach in urgent situations.

Support options

Faqs/forum
Knowledge base
24/7 (live rep)
Email/help desk
Chat
Phone support

Training options

In person
Live online
Documentation
Webinars
Videos

Dropbox Business FAQs

Q. What is Dropbox Business used for?

Dropbox Business is an off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically. Dropbox Business brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere. Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).

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