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Google Sheets Logo

Cloud-based spreadsheet and collaboration platform

Table of Contents

Google Sheets - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Google Sheets overview

Based on 13188 verified user reviews

What is Google Sheets?

Google Sheets is a spreadsheet solution with key features that include document management, data import/export, access controls/permissions, search/filter, collaboration tools, reporting/analytics, and more.

Who uses Google Sheets?

Reviews for Google Sheets come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and marketing and advertising (6%). The most frequent use case for Google Sheets cited by reviewers is spreadsheet management (100% of reviewers).

What do users say about Google Sheets pricing?

Most users consider Google Sheets to offer excellent value for money, as they benefit from robust free features and avoid extra costs. Some users report that advanced tools, storage upgrades, and regional pricing can increase expenses.

What are the most popular integrations for Google Sheets?

The Google Sheets integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.9 out of 5 for its integration with Google Sheets), Google Docs (a document management product, 4.8), and Google Workspace (a document management product, 4.8).

Starting price

6per user /
per month

Alternatives

with better value for money


Pros & Cons

Sheet Sharing

Data Management

Real-Time Collaboration

Budget Tracking

Spreadsheets

Security and Access Control

Google Sheets’s user interface

Ease of use rating:

Google Sheets review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(37)
3-4(3,681)
5(9,470)

What do users say about Google Sheets?

Users report that Google Sheets offers strong real-time collaboration, easy sharing, and automatic cloud saving, making teamwork and access from any device convenient. They value its integration with other Google tools, ability to manage and analyze data, and the familiar spreadsheet interface, though some find advanced features less robust than in Excel. They appreciate the free access and the flexibility to assign editing permissions and track changes.

Reviewers indicate that while basic tasks and formulas are straightforward, learning more complex functions can be challenging, especially for those used to Excel. They say some features are harder to find, and advanced data analysis options are limited.

Select to learn more


Who uses Google Sheets?

Based on 13,188 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Marketing and Advertising
Retail
Education Management
Others

Use cases

Spreadsheet

Google Sheets's key features

GetApp's analysis of 316 verified user reviews collected between May 2022 and October 2024 identifies Google Sheets' most critical features and summarizes user sentiment about those features.

Document management

Reviewers appreciate Google Sheets' document management capabilities, highlighting features like version history, activity tracking, and auto-save. They find it easy to organize documents into folders, access them from multiple devices, and collaborate in real-time. Users also value the ability to search for specific documents and restore previous versions. However, some mention difficulties in organizing numerous sheets and wish for more advanced folder categorization options. Of the 142 Google Sheets users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.


Data import/export

Users find Google Sheets' data import/export capabilities highly useful, allowing seamless integration with various sources like CSV, Excel, and databases. They appreciate the flexibility to import data from external systems and export it in multiple formats, such as PDF and Excel. Reviewers highlight the ease of transferring data between devices and the ability to automate data import/export processes. Some users, however, experience issues with large file exports and compatibility with Excel formulas. Of the 206 Google Sheets users who gave detailed accounts of their use of Data Import/Export, 94% rated this feature as important or highly important.


Access controls/permissions

Reviewers indicate that Google Sheets' access controls and permissions are valuable for managing data security and collaboration. They appreciate the ability to set specific permissions for viewing, commenting, and editing, ensuring data privacy and preventing unauthorized changes. Users find it helpful to control access levels for different team members and external collaborators. Some mention the ease of sharing documents with customizable permissions, while others wish for more granular control options. Of the 168 Google Sheets users who gave detailed accounts of their use of Access Controls/Permissions, 93% rated this feature as important or highly important.


Search/Filter

Users report that Google Sheets' search and filter functionalities are efficient for managing and analyzing data. They find the search capability helpful for quickly locating specific information within large spreadsheets. Reviewers appreciate the advanced filtering options, including the use of wildcards and custom conditions, which save time and improve data accuracy. However, some users experience difficulties with the search function in folders and suggest improvements for handling large datasets. Of the 155 Google Sheets users who gave detailed accounts of their use of Search/Filter, 92% rated this feature as important or highly important.


Collaboration tools

Reviewers highlight Google Sheets' collaboration tools as a significant advantage, enabling real-time editing and communication among multiple users. They appreciate the ability to assign tasks, leave comments, and see changes instantly, which enhances teamwork and productivity. Users find it convenient to control editing permissions and track version history. The integration with other Google apps and the ease of sharing documents are also valued. Some users note occasional performance issues with large collaborative projects. Of the 129 Google Sheets users who gave detailed accounts of their use of Collaboration Tools, 90% rated this feature as important or highly important.


Reporting/Analytics

Users find Google Sheets' reporting and analytics capabilities helpful for data visualization and analysis. They appreciate tools like pivot tables, charts, and graphs for creating comprehensive reports and identifying trends. Reviewers highlight the ease of integrating data from various sources and the ability to customize dashboards. While some users find the basic analytics capabilities sufficient, others suggest that more advanced options would enhance in-depth data analysis. The real-time collaboration and automated calculations are also praised. Of the 130 Google Sheets users who gave detailed accounts of their use of Reporting/Analytics, 80% rated this feature as important or highly important.


All Google Sheets features

Features rating:

API
Charting
Commenting/Notes
Customizable templates
Data extraction
Data visualization
Multiple projects
Offline access
Project management
Real-Time data
Real time editing
Real-Time updates
Templates
Third-Party integrations
Version control

Google Sheets alternatives

Google Sheets logo

Starting from

6

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Spreadsheet Server logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jet Reports logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Smartsheet logo
visit website

Starting from

12

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Sheets pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Business Starter

6

/user

Per month

Business Standard

12

/user

Per month

Business Plus

18

/user

Per month

Enterprise

Empty state illustration for "No pricing info"

No pricing info

User opinions about Google Sheets price and value

Value for money rating:

To see what individual users think of Google Sheets's price and value, check out the review snippets below.

“I use this for my personal finances, goal tracking, vacation budgeting, and business-related expenses, time tracking, and more.”
Verified reviewer profile picture

Amber M.

Owner

“The ability for multiple users to view and edit in real time is a huge advantage, and the integration with tools like Google Forms makes data collection seamless.”
BB

Bree B.

Advancement Coordinator

Google Sheets integrations (13)

Integrations rated by users

We looked at 13,188 user reviews to identify which products are mentioned as Google Sheets integrations and how users feel about them.

Integration rating: 4.9 (153)

Integration rating: 4.7 (62)

Gmail integrates smoothly with Google Drive, Calendar, Docs, and Sheets. Everything syncs automatically, which makes work communication and file access easy.

Integration with Google Workspace is important because it allows everything to work together seamlessly in one ecosystem. With Google Meet, you can easily schedule meetings through Google Calendar, join calls directly from Gmail, etc. This saves time

AN

Aja N.

Sales Transfer Agent

1/2
Google Docs logo
Google Docs

Integration rating: 4.7 (52)

Assignments, written tasks, and mentorship worksheets were simple to complete and submit using Docs. Real‑time editing made it even better.

AN

Aja N.

Sales Transfer Agent

Integration rating: 4.9 (46)

They are not as customizable as I would like.

KS

Kevin S.

LMFT

Integration rating: 4.5 (32)

Integration rating: 4.5 (32)

Google Sheets customer support

What do users say about Google Sheets customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Google Sheets customer support.

A few users appreciate the helpfulness of Google's online help center and community forums for troubleshooting issues.

The majority of users report that Google Sheets lacks direct, real-time customer support and is difficult to contact.

A significant portion of users find support limited to online articles and forums, with no one-on-one assistance available.

Widely noted by reviewers, responses from support are often slow, unhelpful, or hard to access, especially for technical issues.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base
Chat

Training options

Documentation
Live online
Videos

To see what individual users say about Google Sheets's customer support, check out the review snippets below.

“As a Customer Care Manager, the best part of Google Sheets is how it lets you collaborate in real time with your team to manage caregiver schedules, track client feedback, and update service requests instantly.”

KC

Khyla C.

Customer Care Manager

“Also, Google's customer service doesn't usually supply any help here; I've seen numerous threads between customers and Google where customers ask how to do very common tasks or ask about common features and the reply is a resounding "We don't do that.”

RR

Rebecca R.

Head of Core Curriculum

Google Sheets FAQs

Q. Who are the typical users of Google Sheets?

Google Sheets has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What is Google Sheets used for?

Google Sheets is a cloud-based spreadsheet platform designed to help businesses of all sizes collaborate with clients and partners to create and edit data on spreadsheets. The artificial intelligence (AI)-enabled system allows employees to add collaborators to projects, view real-time changes in the sheet, and chat with team members from within documents. The application lets administrators set expiration dates on projects and grant permissions to download, copy, or print content among specific collaborators. Stakeholders can utilize the explore functionality to view trends and gain data insights through customizable visuals in real-time. Google Sheets offers data loss prevention (DLP) module, which enables organizations to detect potential data breaches and prevent data leak by blocking sensitive data visibility among unauthorized members. Google Sheets provides an API and Zapier integration, which lets businesses connect with several third-party platforms such as BigQuery, Microsoft Office, Outlook, Apps Script, Trello, Slack, Mailchimp, and more. Other features include information rights management (IRM), customizable templates, analytics, collaboration, survey creation, revision history, conditional formatting, and more.


Q. Does Google Sheets support mobile devices?

Google Sheets supports the following devices:
iPhone, iPad, Android


Q. What level of support does Google Sheets offer?

Google Sheets offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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