Hightail Features

Hightail

Share Files & Collaborate on Creative Projects with Hightail

4.43/5 (279 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail
Bulk Uploading
Campaign Management
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Customizable Branding
Data Storage Management
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Due Date Tracking
Encryption
File Management
File Sharing
File Transfer
Forum / Discussion Board
Markup Tools
Messaging
Mobile Access
Multi-Campaign
Multimedia Support
Offline Access
Portfolio Management
Project Management
Real Time Editing
Real Time Synchronization
Reporting/Project Tracking
Role-Based Permissions
Search/Filter
Single Sign On
Status Tracking
Task Management
Two-Factor Authentication
User Management
Version Control
Video Streaming
Workflow Management
Learn moreCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail
Bulk Uploading
Campaign Management
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Customizable Branding
Data Storage Management
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Due Date Tracking
Encryption
File Management
File Sharing
File Transfer
Forum / Discussion Board
Markup Tools
Messaging
Mobile Access
Multi-Campaign
Multimedia Support
Offline Access
Portfolio Management
Project Management
Real Time Editing
Real Time Synchronization
Reporting/Project Tracking
Role-Based Permissions
Search/Filter
Single Sign On
Status Tracking
Task Management
Two-Factor Authentication
User Management
Version Control
Video Streaming
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail
Bulk Uploading
Campaign Management
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Customizable Branding
Data Storage Management
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Due Date Tracking
Encryption
File Management
File Sharing
File Transfer
Forum / Discussion Board
Markup Tools
Messaging
Mobile Access
Multi-Campaign
Multimedia Support
Offline Access
Portfolio Management
Project Management
Real Time Editing
Real Time Synchronization
Reporting/Project Tracking
Role-Based Permissions
Search/Filter
Single Sign On
Status Tracking
Task Management
Two-Factor Authentication
User Management
Version Control
Video Streaming
Workflow Management
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Mobile apps

iOS App


332 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Hightail Feature Reviews

25 reviewers had the following to say about Hightail's features:

Sami K.

Customer since 2008

2019-01-30

I have been using this tool for 10 years, and have been an early subscriber since the days of yousendit It has changed branding a couple of times but it got better overtime.

Pros

Sync folders to desktop Express app Hightail Spaces Perfect tool for desktop collaboration.

Cons

The tracking app on iPhone and iPad cannot be used to forward files sent earlier from Tracker app, where it used to be possible to do so in yousendit app (the prior brand/software) but hightail rewrote the API and disabled that functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kreeti P.

Sharing, Editing, Singing & Managing Files Made Simple

2019-10-28

Our team is accessing files remotely for collaboration and production using Hightail due to which we can save our time and focus on business productivity.

Pros

Additionally, the data-sharing notification feature is excellent that makes file sharing more professional and managed.

Cons

With its free account space for storage is limited to 2 GB only, and also the maximum file size upload is only 250 MB, which is very low as compared to the other similar cloud storage providers out there.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 10001+ employees)

Modern Review & Approval, Finally!

2019-01-31

Error Reduction – secure and centralized spaces for feedback, reviews, and approvals in Hightail stops a patchwork of tools currently in use from causing errors related to file access and/or incorrect version management or tracking. 7.

Pros

This centralized approach ensures everyone is offering feedback on the correct version of an asset, and seeing peers comments, which reduces redundancy, making the process faster.

Cons

This level of effort wasn't extreme, but is the opposite of easy and has lead to some initial perception hurdles based caused by the way people feel about the solution, based on the poorly formatted and confusing 'welcome' email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria R.

Review Hightail

2019-01-29

I have a small design studio and I like the Spaces feature the most.

Pros

I needed a place to store all of my files. Most desktop external hard drives fail and my information is lost.

Cons

But, I wish there was a more user friendly way of just dropping and dragging from folder to folder instead of having to go through a menu of tasks to do it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 11-50 employees)

Hightail is very simple to use and efficient for sending large files.

2018-07-10

Pros

A Hightail basic account is free to set up and you can start sending large files that won't send through regular email software programs right away.

Cons

I have not used any of the enhanced features that come with the priced plans such as the creative collaboration or project management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Macylyna N.

My Review on Hightail

2019-04-30

This software has allowed us to securely send large emails.It is easy to use and has a nice user friendly interface.

Pros

With the tool one can protect the file from unwanted third party by having document password that are only accessible by the intended recipient.

Cons

I hate that the links shared expires very quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tapan J.

HighTail - Easiest way to share large files

2018-01-31

Pros

It also allows me to share a file with someone for a specific period of time.

Cons

Hightail keeps the individual files encrypted all the time through it's sophisticated encryption technology but it doesn't allow me to generate my own encryption keys which would have made me feel more in control over my data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Peggy F.

Hightail Review

2019-07-08

I have enjoyed the ability to send large files (I do graphic design & video creation) to clients.

Pros

Ease of use when sending large files to clients Like the email notification when someone downloads a file Like that you can view a file before downloading Drag and drop large files to send quickly

Cons

Not a fan of email component - no formatting to email Clients are sometimes confused on if they need to create a login to download files I send them Does not integrate with my Outlook email program - need to send followup email to clients to notify another email with download links will follow

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynn M M.

Hightail Essential for high volume documents

2019-01-30

In our paperless law office the required document disclosures are easily transmitted with hightail.

Pros

Transmission of legal documents in a secure setting is essential in my family law practice.

Cons

The adverse attorneys who are less sophisticated have trouble with opening the access controlled documents. They call my team for the access.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Market Research company, 51-200 employees)

Great look for client access!

2019-07-08

The ability to share large files easily in a beautiful way has helped me land and serve several leading clients.

Pros

I often use Hightail during the sales and project management stages of a relationship and it is very easy for the client to collaborate and share the files internally and externally.

Cons

The default format for knowledge management is not easily usable by teams.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chuck G.

Best way to share large files for free!

2019-10-17

Pros

I don't need to send large often so I use the free version and it fulfills all my needs regarding document management at this time.

Cons

luckily I'm able to get by with the free version because the price structure is a bit too high.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael A.

Hightail Convenience

2019-07-08

The fact that Hightail is website based means I can access the program easily from any of the computers I use to generate content without having to load an app on each of them.

Pros

An easy and practical way to send large video and music files.

Cons

There is little grace to the overall design.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha N.

Free version

2021-02-25

It makes file sharing super easy and convenient now that the world is in a more "work from home" environment, like my team.

Pros

It gives you an email notification that you can even forward if you forgot to include someone to the original route list.

Cons

I use the free version so there is a limit to how long the file will be available to download.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
An W.

Reliable Media Sharing Platrom.

2019-07-08

They are able to drop videos in to share with us.

Pros

(spaces, video commenting/feedback) The receipt that is sent to our main inbox everytime we send a file is also great in that we are able to track projects and give us the piece of mind that the file actually sent.

Cons

Viewing videos using mobile via their app is not the greatest experience and could be better optimized.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael C.

Hightail makes file transfers easy

2019-07-08

Sending files is easy fast and the control I have is great.

Pros

I can adjust the time the file is available and get a notification. As to when the files have been downloaded.

Cons

I don’t use the project sharing but I should as it adds value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven S.

Hightail helps with transcontinental video documentary projects

2019-07-08

Excellent, Hightail's an incredibly useful and wonderful video production convenience. I live in west Michigan and I've been privileged to film many concerts in San Jose, California during the past decade. The conductors I work with like to be able to review the editing of their concert videos. The availability of Hightail has proven to be an exceptionally fast and economical way to do that. In the past I'd edit a concert video here in west Michigan and would then send a preview DVD, a very time consuming & slow process. With Hightail I can quickly and efficiently send the conductors an edit of their concert, in standard definition video format, which they can preview and review online wherever they might be. Then conventional DVDs are made. The development of Hightail's become a tremendous & practical utility for transcontinental video production efforts, imho :)

Pros

Convenience, ease of use, control of content distribution, statistical information about numbers of views and/or downloads.

Cons

So we may have found one area where the Hightail file sharing software might need revision to handle H.264.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawn R.

Excellent next level file sharing app

2020-10-23

We use it weekly and it is really helpful for confidential files or files where we want to have some receipt they were downloaded by the user.

Pros

I really like the control you can have over sharing files.

Cons

There isn't much to not like. I wish the teams pricing was a little lower but it's more than fair given it's alternatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

Everything you need when sharing files

2019-01-30

Pros

It allows teams to create shared spaces to share files.

Cons

Nothing to comment. Everything is great :)

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne P.

Great large file transfer

2019-01-29

Quick transfer of large presentations and high res images

Pros

HighTail/OpenText is easy to use and that makes sharing files a quick task. I haven’t used the feature where multiple people,can work on a file yet, but would like to

Cons

That you have to send individual documents/images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christian H.

File Sharing Software

2020-03-01

Overall Hightail has been great for keeping the team on the same page, however it costs too much to use long term at this time.

Pros

With Hightail you can send large files and documents over the internet to your team for easier collaboration and sharing.

Cons

Its free for a basic account but you only get 100mb of transfer space and that's not nearly enough for most people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher W.

The Only Way To Transfer Large Files

2019-07-08

They appreciate the manner in which the notifications come to them, and the ease with which they can access and download the large files I send to them.

Pros

I had been using YouSendIt for years, and have stuck with the company through the re-branding to Hightail, and the acquisition by OpenText.

Cons

After the most recent redesign of the website, I have had no issues, and can't list any "cons" about the Hightail service, as used by me.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Broadcast Media company, 11-50 employees)

File Transfer for professionals

2019-10-04

I have used hightail to send video content to clients.

Pros

Specifically, download notifications are extremely useful in making sure clients have received their files.

Cons

The limit is extremely limiting (especially in the video industry) and even their paid options are outshined by other file transfer services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine B.

Multi-uses of Hightail

2019-01-29

I find Hightail the best business to business file share companies - no need for passwords for simple things, etc.

Pros

It's a really easy way to let others access files or send large files.

Cons

I use it as a middle man - it's not my go to storage location.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rita E.

Hightail Spaces are lost in space

2019-07-17

So easy to securely share files. Now file sharing requires logging into hightail.

Pros

Hightail has a very user friendly uplink portal. And it is very reasonably priced software for a small business.

Cons

Started with "yousendit" originally and then the file sharing company reinvented itself with a name change that had no identification related to file sharing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Wallace B.

Always reliable. Excellent Value. Seldom use any other Transfer method.

2019-01-29

Would highly recommend for either their free version or the paid customizable one.

Pros

Lots of storage available.

Cons

Can't think of anything that I would change or can complain about.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more