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Magentrix

We make portals. It's not magic. It's Magentrix.

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Magentrix Pricing, Features, Reviews and Alternatives

Magentrix product overview

Price starts from

$

1

/momonth
Per User

What is Magentrix?

Magentrix allows organizations to deliver content, share information and engage partners and customers with a completely customizable and branded portal that is up and running in days.

Key benefits of using Magentrix

Extend your CRM (Salesforce, Microsoft Dynamics, HubSpot) for partner relationship management (PRM) portals and customer portals.
Easily launch self-service portals in days with preconfigured features.
Where we really stand out from the crowd is our integrated IDE and support. Anyone can configure just about anything with clicks not code.
Power your partner program with rewards + redemption (gamification), automated partner onboarding, lead sharing and registration, lead distribution and management, deal registration and management, sales enablement, online training and certification, and more.
Accelerate your customer success with self-service, online training, help tickets and case deflection, access to content and more.
Customize the look and feel with your own brand.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos

Magentrix pricing information

Value for money

4.7

/5

24

Price starts from

$

1

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Magentrix features

Functionality

4.3

/5

24
Total Features44 9 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
File Sharing
Document Storage
API
Activity Dashboard

Functionality contenders

Magentrix users reviews

Overall rating

4.7

/5

24

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.24/10
Rating distribution

5

4

3

2

1

17

7

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great to keep your business team working together.

Reviewed 3 years ago
Pros

Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms.

Cons

I had a data connectivity issue and had to contact customer support— issue was on vendor side.

Vendor response

Thank you for your review, we are very pleased to know that you are happy with the portal and its capabilities and that our customer services team has been able to assist you with any issues that have come up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Could a software provider be any more helpful?!

Reviewed 5 years ago

18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks.

Pros

Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software.

Cons

Some of the constructs and semantics around the "code" could be better explained and validation of code could be better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Feedback from JA

Reviewed 5 years ago

We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution.

Pros

unlimited users

Cons

administrator portal is not easy to navigage

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Magentrix review (Sodexo México)

Reviewed 5 years ago

the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes.

Pros

The capability to have the platform in all kind of devices. Have the information 24/7 365 for all users in all moment. The capability to have reports.

Cons

You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix). The capability to have automations not only for mails, but to update other fields.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH

Reviewed 5 years ago

We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the...

Pros

Customer support, features, timely updates

Cons

Nothing

Magentrix FAQs and common questions

Magentrix has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription
Free Trial: Available


Magentrix has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Magentrix supports the following languages:
Spanish, Russian, English, French, German


Yes, Magentrix has an API available for use.


Magentrix integrates with the following applications:
Authorize.net, Formstack Forms, Adobe Sign, Zapier, Wazala, Stripe, Salesforce Sales Cloud, Mailchimp


Magentrix offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

Common Magentrix comparisons

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