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MyDocSafe Pricing, Features, Reviews and Alternatives

MyDocSafe product overview

Price starts from

8

Per month

Per Feature

What is MyDocSafe?

MyDocSafe is an e-signature and on-boarding platform that enables companies to automate and personalize customer sign up processes including forms, e-signing, payment collection, and document upload. The platform is flexible and suits businesses of all sizes and various workflows within industries such as accounting, law, small business, HR, education, and financial.

Key benefits of using MyDocSafe

  • MyDocSafe combines document management with native electronic signature, secure forms and a workflow orchestration engine.

  • Automated onboarding processes help ensure compliance, including a full historical log of activities that help companies stay audit ready.

  • MyDocSafe.com emails automatically archive and encrypt email attachments in a designated folder to efficiently store bills, payslips and legal documents

  • The solution empowers companies to deploy end-to-end workflows that involve personal or sensitive data such as during onboarding, KYC (know your customer), and hiring.

  • MyDocSafe enables users to on-board clients more efficiently by replacing pen and paper with legally binding e-signatures.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    FAQs/Forum
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    Webinars

    MyDocSafe pricing information

    Value for money

    3.6

    /5

    9

    Starting from

    8

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    MyDocSafe features

    Functionality

    3.2

    /5

    9

    Total features

    40

    4 categories

    Most valued features by users

    Access Controls/Permissions
    Document Management
    File Sharing
    Document Storage
    API
    Drag & Drop
    Customizable Branding
    Workflow Management

    MyDocSafe users reviews

    Overall Rating

    3.7

    /5

    9

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    4

    0

    0

    2

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Could not imagine being without MyDocSafe

    Reviewed a year ago

    I really enjoy being able to send encrypted emails (and attachments) direct from Outlook and the e-signing routine is perfect. I would highly recommend MyDocSafe to anyone needing these elements. It is just so easy to use (even if at first you need to take time getting the setup & options as you want them). The customer service and support is brilliant ... and nothing is too much trouble, with a fast response to any query. .... I cannot imagine being without MyDocsafe in my accountancy practice.

    Pros

    The ease with which I can send encrypted emails direct from Outlook is a real time-saver and helps compliance with GDPR. The e-signing of documents is so quick and easy. I often receive back signed documents from clients before I have finished tidying up my desk following completion of accounts and/or tax returns ... and so am able to immediately file everything online at HMRC etc .... So much time (and printing/postage) is saved .... paying for the subscription!

    Cons

    I would like to be able to see subscription status more easily. Perhaps a simpler email template setup and more options for sending direct from Outlook .... but really .... there is nothing I'm missing and once setup it works perfectly.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Safeguarding my files and document

    Reviewed 24 days ago
    Pros

    I've been using MyDocSafe to save and share data with my colleagues and clients while keeping their confidentiality in mind. Because of how specific and valuable this product is, it was a gift. It reduces my workload and makes coordinating with suppliers easier.

    Cons

    It appears that file uploading is disabled on the page serving as the e-signature format. Additionally, turning this into a pattern that various signatories could reuse was not simple. We could not figure out how to incorporate this into a current model, and we ran into more roadblocks when trying to save a standard flow for use with many clients.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Unfortunate Turn

    Reviewed 2 years ago

    Sadly customer service no longer cares for current customers.

    Pros

    When we first purchased the product it was working great for the price. There were other platforms that had way better functionality but restricted monthly contract sends.

    Cons

    I have been talking to support off and on for the past 4 months to get my account working and they said they prioritize based on severity... We could no longer create contracts which I would think should be high priority to fix.

    Vendor response

    Hello, we have improved a lot since you last had a look a us. I would be happy to offer you a demo and discuss any concerns you may have. Kind regards, Daniel Stachowiak, MD

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great software but can no longer support the company

    Reviewed 22 days ago

    Not a company I can recommend. They stopped supporting my account after being an early supporter and adopter, as well as referring them multiple clients (who, as of writing this are actively using and paying for the software). After how we were treated, I'll have to recommend to my clients to move their signature software to another vendor. It is a sad but unfortunately result of this turn of events.

    Pros

    It was a quality & relatively easy-to-use for contracts (the primary reason we invested in it).

    Cons

    Unfortunately, I was an early adopter that bought the software in 2016 as a lifetime deal and they just decided to stop supporting the early adopters. I went into my account this week and my lifetime deal now says that my account is expired.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A great product for the price, but...

    Reviewed 2 years ago
    Pros

    A great product for the price. Creating signature and other fields is a doddle. There are no document size limitations.

    Cons

    It strips out all changes made with Apple's Preview. In one case a client signed a blank document. There are a number of shortcomings. For example, there is no support (so the company will only find out about these shortcomings through this review, if they read it), it doesn't support changes made through Apple's Preview (How many influential users use a Mac? All of them?) and arranging documents into folders is clunky at best.

    MyDocSafe FAQs and common questions

    Q. What type of pricing plans does MyDocSafe offer?

    MyDocSafe has the following pricing plans:
    Starting from: $8.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of MyDocSafe?

    MyDocSafe has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does MyDocSafe support?

    MyDocSafe supports the following languages:
    English


    Q. Does MyDocSafe support mobile devices?

    MyDocSafe supports the following devices:
    Android, iPad, iPhone


    Q. Does MyDocSafe offer an API?

    Yes, MyDocSafe has an API available for use.


    Q. What other apps does MyDocSafe integrate with?

    MyDocSafe integrates with the following applications:
    Microsoft Outlook, Dropbox Business, GoCardless, Xero


    Q. What level of support does MyDocSafe offer?

    MyDocSafe offers the following support options:
    Chat, FAQs/Forum, Email/Help Desk, Phone Support

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