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The KNOWLEDGE
5
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4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management tool
Last updated: September 2026
The KNOWLEDGE Alternatives & Competitors (2026)
Top 10 free alternatives
livepro
Knowledge management system
0.8
Value for money
No pricing info
Starting price
0.4
Functionality
API
5/5
Catalog Management
5/5
Collaboration Tools
5/5
Top Features
Communication Management
N/A
Content Library
N/A
Full Text Search
N/A
LiveAgent
Cloud-based customer service platform for all sizes
0.6
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
Slack
A single place for team communication and workflows
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Value for money
Starting price
0.4
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
Connecteam
Enhance employee management with the only all-in-one app
0.5
Value for money
Starting price
0.5
Functionality
Accounting Integration
5/5
Activity/News Feed
4.6/5
Activity Tracking
4.5/5
Top Features
Alerts/Notifications
N/A
Catalog Management
N/A
Commenting/Notes
N/A
Document360
AI-powered knowledge base platform for all teams
0.5
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Tracking
5/5
Catalog Management
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Communication Management
N/A
Full Text Search
N/A
Knowledge Base Management
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.4
Value for money
Starting price
0.7
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.4
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
monday.com AI Work Platform
Project management software
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Value for money
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0.5
Functionality
Accounting
5/5
360 Degree Feedback
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Advertising Management
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Top Features
Alerts/Notifications
N/A
Catalog Management
N/A
Commenting/Notes
N/A
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.3
Value for money
Starting price
0.7
Functionality
Access Controls/Permissions
4.6/5
Activity Dashboard
4.5/5
Alerts/Notifications
4.4/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.2
Value for money
Starting price
0.7
Functionality
Approval Process Control
4.5/5
Activity Tracking
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.3
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.4/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.6
Value for money
Starting price
0.4
Functionality
Annotations
4.8/5
Brainstorming
4.6/5
Activity Dashboard
4.6/5
Top Features
Alerts/Notifications
N/A
Catalog Management
N/A
Commenting/Notes
N/A
0.3
Value for money
Starting price
0.9
Functionality
Activity/News Feed
4.5/5
Activity Dashboard
4.4/5
API
4.4/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Content Library
N/A
0.8
Value for money
No pricing info
Starting price
0.2
Functionality
Activity/News Feed
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Built-in Course Authoring
4.8/5
Asynchronous Learning
4.7/5
Alerts/Notifications
4.5/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.4
Value for money
Starting price
0.5
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Archiving & Retention
4.8/5
Top Features
Catalog Management
N/A
Commenting/Notes
N/A
Communication Management
N/A
0.5
Value for money
No pricing info
Starting price
0.6
Functionality
Alerts/Notifications
4.6/5
Activity Tracking
4.5/5
Commenting/Notes
4.5/5
Top Features
Catalog Management
N/A
Communication Management
N/A
Content Library
N/A
0.7
Value for money
Starting price
0.5
Functionality
Content Library
5/5
Knowledge Base Management
5/5
Content Management
4.6/5
Top Features
Alerts/Notifications
N/A
Catalog Management
N/A
Commenting/Notes
N/A
0.5
Value for money
Starting price
0.6
Functionality
Chat/Messaging
5/5
Access Controls/Permissions
4.5/5
Catalog Management
4.3/5
Top Features
Commenting/Notes
N/A
Communication Management
N/A
Content Library
N/A