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Top Rated Internal Communications Software with Commenting/Notes in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Commenting and notes enhance internal team communication by allowing tagging and notifications, enabling quick and easy discussions, and maintaining a history of conversations. This facilitates real-time updates, engagement, and collaboration across different locations. Our reviewers in internal communications software rated this feature as highly important.

5 Best Internal Communications Software with Commenting/Notes

Product
User rating
Starting price
Confluence logo
5.42
per user/per month
Jira logo
7.91
per user/per month
Asana logo
10.99
per user/per month
Trello logo
5
per user/per month
Slack logo
8.75
per user/per month

See other top Internal Communications products with commenting/notes

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Internal Communications software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for commenting/notes, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Confluence logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(1,550)
5(2,075)
Key Features
Access Controls/Permissions4.4
Alerts/Notifications4.2

User insights about the commenting/notes feature

Reviewers feel that Confluence's commenting and notes capabilities are important for team collaboration and continuous improvement. They find it easy to leave comments, tag colleagues, and receive notifications. Users appreciate the ability to provide feedback and suggestions without altering the original content. Some mention that while the basic features are helpful, they are not always particularly useful.

See related user reviews

“Unless you want to be over smart and make changes irrationally, comment can help the owner of document notice what changes should be made without actually changing the original content of document.”
SG

Sagun G.

Computer Networking Technician

“Confluence allows users to put comments in the documents created thus avoiding the need for doing meetings”
NS

Nirav S.

Manager

Starting price
5.42per user /
per month
learn more
Pros and Cons based on 3,660 verified reviews

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details
Jira logo
Reviews Sentiment
 
 
 
1-2(214)
3-4(6,630)
5(8,464)
Key Features
Access Controls/Permissions4.4
Alerts/Notifications4.4

User insights about the commenting/notes feature

Reviewers indicate that Jira's commenting and notes capabilities facilitate effective communication and collaboration on tasks and issues. They appreciate the ability to add detailed comments, tag colleagues, and attach various file types. Users find the segregation of internal and external comments helpful, though some suggest improvements for real-time communication. Notifications ensure that team members stay informed about updates.
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“Commenting and notes features provide our teams with the tools they need to easily communicate and collaborate on tasks and issues, which helps teams to stay informed about the status of tasks and provide feedback and share ideas. It provides teams with the real-time updates, ease of use, visibility and integration they need to manage their work effectively, and ultimately deliver the product on time and with desired quality.”
Verified reviewer profile picture

Ahmed A.

Founder, Biomedical Engineer & Data Scientist

“Jira allows team members to add comments directly to issues or tasks. This feature enables real-time discussions, providing a platform for sharing ideas, asking questions, providing updates, or seeking clarifications. Collaborative commenting fosters effective communication, encourages collaboration, and helps resolve issues efficiently.”
MD

Matt D.

Software Developer

Starting price
7.91per user /
per month
learn more
Pros and Cons based on 15,308 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.4

User insights about the commenting/notes feature

Users report that Asana's commenting and notes capabilities are invaluable for team collaboration and communication. They find it easy to add comments, tag colleagues, and attach files, which helps keep project discussions organized. Reviewers appreciate the threaded comment format and the ability to minimize emails. However, some users mention the potential for email overload and occasional missed comments.
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“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
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Angelique K.

Hr & Operations Manager

“When commenting on tasks and sub tasks, the comments populate quickly and also send emails to anyone tagged or anyone who is already assigned as a collaborator on the task. Making communication fairly easily. ”
CR

Cole R.

Regulatory & Quality Manager

Starting price
10.99per user /
per month
learn more
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.4

User insights about the commenting/notes feature

Reviewers appreciate Trello's commenting and notes capabilities for enhancing team collaboration and communication. They find it easy to leave comments on cards and boards, tag colleagues, and update information. Users report that this functionality helps keep track of tasks, share feedback, and avoid unnecessary meetings. However, some users mention occasional issues with missing comments and the need for improvements in the commenting system.
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“My favorite feature of Trello is the ability to leave notes. In this way, I can forward my notes to my teammate without meeting with him and it does not disappear.”
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Taylan A.

Co-Founder

“Since we generally use it for business management, the comment and note feature is the feature we use most often. Being able to add documents here is also a useful feature.”
Verified reviewer profile picture

Emin Z.

Co Founder, Lead Developer

Starting price
5per user /
per month
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Pros and Cons based on 23,483 verified reviews
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Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.6

User insights about the commenting/notes feature

Reviewers highlight Slack's commenting and notes capabilities for keeping team communication organized and efficient. They appreciate the threaded conversations and the ability to convert comments into notes. Users find it easy to share thoughts and feedback, though some mention difficulties in tracking data across various channels and threads. Suggestions for improvement include better tracking and less tedious inline replies.
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“Commenting and noting is an important feature on Slack as well, as it allows for small messages to be shown alongside project data, which is necessary for efficient teamwork and ultimate betterment of the task.”
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Samuel K.

Consultant

“whenever we leave a comment, there is an option to convert that into notes and this is one of the better collaboration features out there because more often than not, we are saving important discussion into our notes.”
VK

Vaishali K.

Senior Software Developer

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews
Verified reviewer profile picture

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Other Top Rated Internal Communications Software with Commenting/Notes in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Jira logo

Project management and work tracking software

learn more
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is the perfect platform to help you manage and organise all of your internal communications. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo
Category Leaders

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Whether your team is in the office, home, or on-the-go, monday.com, a powerful Internal communication platform, fosters effective teamwork, improves collaboration, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly.

Read more about monday.com

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

learn more
Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Read more about Miro

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Text Request logo

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

learn more
Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Workplace from Meta logo
Category Leaders

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Avaza logo

All-in-one, client-focused project management for teams.

learn more
Improve internal communication with centralized discussions, real-time updates, and shared task visibility—keeping teams aligned and informed.

Read more about Avaza

Users also considered
Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE internal communication platform used by 12 million companies worldwide. Cloud, mobile, open source. Enterprise social network, workgroups, intranet, group chat, email, telephony, SMS, more.

Read more about Bitrix24

Users also considered
Reward Gateway logo

Employee engagement and recognition platform for enterprises

learn more
Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

Read more about Reward Gateway

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front streamlines internal and customer communication. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
An internal software for 1-on-1 or group communication via channels or group chats. Let others know when you're available by setting a status, save and pin important announcements, format your message to ensure clear communication, and set smart notifications for distraction-free work. Unlimited mes

Read more about Pumble

Users also considered
Missive logo
Category Leaders

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
AlertMedia logo

Identify threats and respond faster during critical events.

learn more
Keep your team safe and connected during emergencies with AlertMedia’s internal communications software. Multichannel messaging, real-time alerts, and award-winning threat intelligence help businesses worldwide respond to and recover from critical events faster. Onboard quickly with expert support.

Read more about AlertMedia

Users also considered
Talkspirit logo

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 solution for internal communications. It brings all your employees together in a secure online space, wherever they are, even those without an email address. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
StaffCircle logo

Employee Success Platform

learn more
StaffCircle is a Multi-Channel Employee Relationship Platform to help your Organisation engage and communicate with your hard to reach non-desk based workers.

Read more about StaffCircle

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI customer service platform that also doubles as an internal communication tool. Teams can add notes to threads, use @mentions, co-write replies with shared drafts, automate workflows, and track performance with analytics - keeping discussions organized in one place.

Read more about Hiver

Users also considered

Key features for Internal Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Access Controls/Permissions: Reviewers appreciate the ability to customize and manage access for users, ensuring data privacy and targeted information sharing within the organization. 93% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value customizable and multi-channel notifications to stay informed about important updates, ensuring timely responses and increased engagement. 93% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers highlight the convenience of quick communication, including direct messages, group chats, and the ability to use emojis for better interaction. 92% of reviewers rated this feature as important or highly important.
  • Activity/News Feed: Users find the organized and real-time updates in activity/news feeds helpful for keeping everyone informed and engaged with company news and events. 92% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Reviewers appreciate the instant communication and collaboration features that support efficient teamwork, especially for distributed teams. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Users value the ease and security of sharing various file types, which facilitates collaboration and ensures that important documents are accessible to the right people. 86% of reviewers rated this feature as important or highly important.