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Top Rated Knowledge Management Software with Content Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Content management is vital for organizing, storing, and accessing digital content. It enables efficient creation, editing, and version control, supports collaboration, and ensures information accuracy and accessibility for users. Our reviewers in knowledge management software rated this feature as highly important.

5 Best Knowledge Management Software with Content Management

Product
User rating
Starting price
Microsoft SharePoint logo
4.4
(5.4K)
5
per user/per month
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Wix logo
4.4
(10.5K)
17
flat rate/per month
learn more
Zendesk Suite logo
4.4
(4K)
39
per user/per month
learn more
Confluence logo
4.5
(3.6K)
5.42
per user/per month
learn more
Notion logo
4.7
(2.7K)
12
per user/per month
learn more

See other top Knowledge Management products with content management

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Knowledge Management software category. They also needed to have sufficient reviews about content management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for content management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Microsoft SharePoint logo
Reviews Sentiment
 
 
 
1-2(123)
3-4(2,512)
5(2,776)
Key Features
Knowledge Base Management4.4
Document Management4.6

User insights about the content management feature

Users report that Microsoft SharePoint excels in content management by offering centralized storage, version control, and easy document sharing. They appreciate its ability to handle various file types and user permissions, though some find it complicated and the UI lacking. Reviewers value its collaboration features and integration with Microsoft Office, making it ideal for team use.

See related user reviews

“I can store different types of files documents, images and even videos. I can organize them in one repository for the entire team with well-labeled folders and give different levels of access to different colleagues. Hence we are more organized”
SK

Stephen K.

Data Analyst

“SharePoint allows for a mix of file types and versions, and works across many operating systems. With the controls in place it allows for all content to be housed in one place.”
LB

Lawrence B.

Sr. Manager of Culinary Innovation

Starting price
5per user /
per month
learn more
Pros and Cons based on 5,411 verified reviews

Facilitates team collaboration

Seamless integration with Microsoft products

Centralized information repository

Efficient information sharing

Robust security and access control

Slow performance and loading times

Frequent issues and errors

Inefficient search functionality

Inconsistent file synchronization

High costs and complexity

See pros and cons details
Wix logo
Reviews Sentiment
 
 
 
1-2(242)
3-4(4,353)
5(6,002)
Key Features
Knowledge Base Management4.4
Document Management4.3

User insights about the content management feature

Reviewers indicate that Wix's content management is intuitive and user-friendly, allowing for easy creation, editing, and organization of content. They appreciate the drag-and-drop functionality, customizable templates, and the ability to manage content without technical skills. Users find it efficient for updating and organizing website content, though some mention limitations for more advanced needs.
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“What I really like about Content Management in Wix is that you are able to create mini content-driven pages which are great for your listings, portfolios and services you provide.”
Verified reviewer profile picture

Kalina B.

Freelance

“My company's website holds a lot of different content, from how to's to listicles, event recaps, and recipes. Aside from Wix's utter lack of recipe schema, its actual management system is fantastic and sectioning off types of content is so easy. ”
IP

Iszy P.

Associate Food Editor

Starting price
17flat rate /
per month
learn more
Pros and Cons based on 10,597 verified reviews
Verified reviewer profile picture

Professional website creation

Intuitive drag-and-drop interface

Extensive template library

Comprehensive beginner tutorials

Versatile blog creation tools

Slow website performance

Confusing and costly plans

Limited SEO capabilities

Inconsistent mobile compatibility

Complicated domain management

See pros and cons details
Zendesk Suite logo
Reviews Sentiment
 
 
 
1-2(117)
3-4(1,681)
5(2,272)
Key Features
Knowledge Base Management4.3
Document Management

User insights about the content management feature

Reviewers feel that Zendesk Suite's content management is effective for creating and managing content, particularly for customer support. They appreciate the centralized storage, ease of use, and collaborative features for content approval. Users highlight the importance of macros and real-time notifications for improving response times and customer satisfaction.

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“Content management is the best feature where in one can create and manage content.”
SN

Samia N.

Recruitment professional

“Teams can definitely collaborate in terms of content approval before deploying to end users view.”
JE

John E.

Regional Platforms Lead

Starting price
39per user /
per month
learn more
Pros and Cons based on 4,070 verified reviews

Efficient client support

Comprehensive issue tracking

Robust customer support

Effective team management

Streamlined helpdesk support

High costs and confusing pricing

Slow performance speed

Challenges in data management

Inconsistent issue resolution

Limited email management

See pros and cons details
Confluence logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(1,550)
5(2,076)
Key Features
Knowledge Base Management4.6
Document Management4.5

User insights about the content management feature

Reviewers highlight Confluence's content management for its ease of organizing, updating, and sharing documents. They appreciate features like version control, collaborative editing, and integration with tools like Jira and Trello. Users find it user-friendly and efficient for storing large quantities of data, though some mention the UI could be more intuitive and formatting can be glitchy.
Verified reviewer profile picture

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“Collaborative editing and tracking changes are a breeze. Updating content is also easy when text is synced across multiple pages. This removes the need to maintain a seperate document log be ause all this information is stored within the page and its metadata.”
SG

Sherryl G.

IT Consultant

“We use confluence as a main software for organizing the project related content. You can create wiki pages for each topic and group these pages in 'Spaces'. Confluence helps us in managing all the project related documentation at one place. ”
Verified reviewer profile picture

Shivani S.

Product Owner

Starting price
5.42per user /
per month
learn more
Pros and Cons based on 3,661 verified reviews
Verified reviewer profile picture

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details
Notion logo
Reviews Sentiment
 
 
 
1-2(17)
3-4(638)
5(2,047)
Key Features
Knowledge Base Management4.7
Document Management4.5

User insights about the content management feature

Reviewers appreciate Notion's content management capabilities, highlighting its flexibility in organizing content through databases, templates, and multimedia blocks. They find it easy to edit, comment, and collaborate on content, making it accessible to teams. Users also value the ability to link and embed various documents, although some mention challenges with search functionality and redundancy with other suites like Google Drive.
Verified reviewer profile picture

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“Notion helps you organize your pages by creating a master page that can act like an index for related pages. You can group pages by topic which aids in quickly finding information. ”
ND

Nirmal D.

Director

“Once again Notion does a great job handling content management. With the calendar view and the database features, you can organize any type of content you want to create for your projects.”
Verified reviewer profile picture

Jose J.

CTO

Starting price
12per user /
per month
learn more
Pros and Cons based on 2,702 verified reviews
Verified reviewer profile picture

Versatile productivity features

Effective team collaboration

Comprehensive project management

Efficient project tracking

Flexible organizational tools

Limited offline functionality

Occasional performance issues

Inefficient search functionality

Complex user experience

Cluttered navigation interface

See pros and cons details

Other Top Rated Knowledge Management Software with Content Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Wix logo

Website builder & business management platform

learn more
Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

Read more about Wix

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.

Read more about monday.com

Users also considered
Notion logo

Project and task management tool

learn more
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

learn more
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

learn more
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

Read more about Confluence

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

Read more about Freshdesk

Users also considered
Zendesk Suite logo

AI powered customer service across all channels

learn more
Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

Read more about Zendesk Suite

Users also considered
LiveAgent logo
Category Leaders

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

Read more about LiveAgent

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

Read more about Zoho Desk

Users also considered
Guru logo
Category Leaders

Connect all company knowledge. Access it everywhere. Build t

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Aha! logo

Platform for strategic product roadmapping

learn more
Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

Users also considered
Trainual logo
Category Leaders

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

Read more about Salesforce Service Cloud

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

Read more about Freshservice

Users also considered
Flowlu logo
Category Leaders

Work automation and team collaboration in one platform.

learn more
Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

Read more about Flowlu

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

Read more about Bitrix24

Users also considered
Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

learn more
Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

Read more about Microsoft Viva Engage

Users also considered
Yonyx logo
Category Leaders

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
Document360 logo
Category Leaders

AI-powered knowledge base and documentation software

learn more
Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

Read more about Document360

Users also considered
KnowledgeOwl logo
Category Leaders

Knowledge base and documentation software

learn more
AI-forward knowledge base software built with customer-first development principles. Intelligent search, automated workflows, and flexible repositories that scale with growth and centralize organizational knowledge.

Read more about KnowledgeOwl

Users also considered

Key features for Knowledge Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Knowledge Base Management: Reviewers value the ability to create, organize, and customize articles, ensuring information is easily accessible and searchable. Collaboration, hierarchical databases, and integration with various media types are key highlights. 94% of reviewers rated this feature as important or highly important.
  • Document Management: Reviewers emphasize centralized storage, easy retrieval, and collaboration on documents. Version control, access permissions, and integration with other tools enhance efficiency. 90% of reviewers rated this feature as important or highly important.
  • Text Editing: Users find text editing intuitive, with rich formatting options. Real-time collaboration, simplicity, and the ability to integrate multimedia elements are valued features. 86% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers highlight granular control over user permissions, ensuring data security and appropriate access levels. The ability to collaborate with external users without compromising security is also appreciated. 86% of reviewers rated this feature as important or highly important.
  • Full Text Search: Users appreciate the ability to quickly locate information across documents and content. Effective search functionality enhances productivity and ensures relevant results are easily accessible. 86% of reviewers rated this feature as important or highly important.