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Top Rated Knowledge Management Software with Instant messaging - Page 3

Last updated: June 2026

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132 software options

elevio logo

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Participate logo

Social learning platform for educational institutions

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Participate is a social learning platform designed to help educational institutions and organizations create and maintain communities of practice (COPs) using collaboration tools, discussions, direct messaging capabilities, peer-to-peer mentorships, and more. Managers can create self-paced online courses for upskilling employees and academic initiatives.

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BlueDocs logo

AI-enabled knowledge management platform

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BlueDocs turns scattered internal info into something organized and usable. Create living docs, assign updates, and stop relying on tribal knowledge. Your whole team gets what they need without asking five people or digging through Slack.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Interacta logo

Business platform for natural interaction

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Interacta is a cloud-based platform, which helps business manage operations, share knowledge, engage employees, and facilitate team collaboration. Features include real-time notifications, rewards, task management, full-text search, data feed, document storage, multi-device support and more.

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PixelMixer logo

Knowledge-Sharing and Collaboration Platform

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Empower your teams with instant access to critical information.

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WorkPlan logo

Learning, compliance and workforce capability in one LMS

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WorkPlan Learning is a configurable LMS and workforce capability platform that combines learning, compliance, assessments, reporting and manager-led development to support workforce capability, compliance and performance across employees, contractors and partners.

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Outcoach logo

Classroom management software

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Outcoach is the all-in-one software solution for schools, teachers and activity leaders. Manage scheduling, invoicing, messaging, photos/videos, payments, contacts, and student progress and much more all in one place. Outcoach is perfect for keeping your program organized and reducing paperwork!

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Universal Knowledge logo

Multi-solution knowledge management product

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Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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eXo Platform logo

Digital Workplace Software

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Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features.

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Sociabble logo

Sociabble - Share what you love.

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Sociabble is an all-in-one platform for communication, intranet, knowledge management, employee advocacy, and engagement. With best-in-class AI tools and enterprise-grade security, it empowers organizations to engage distributed teams effectively.

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Data Graphs logo

Cloud-based structured data backend for any application.

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Data Graphs is a cloud-based data management platform that helps businesses ingest, edit, organise, and maintain structured data for applications. The solution offers a centralized interface that allows administrators to create well structured data models which can be used to connect business critical data to other business systems in the organisation. Additionally, Data Graphs offers a no-code data backend for building data driven or geospatially aware apps that need connected data.

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SaveDay logo

Cloud-based knowledge management solution

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SaveDay is a cloud-based knowledge management solution designed specifically for IT individuals. This advanced tool enables them to effortlessly save, search, and summarize all their preferred content. Say goodbye to scattered bookmarks and fragmented information! With SaveDay, staff members can conveniently store information from any device, be it your phone, tablet, or desktop, in one centralized location.

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Squirro logo

Data finds purpose with Squirro

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Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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ONTEC AI logo

From insight to impact

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ONTEC AI delivers a secure, flexible AI ecosystem with a powerful platform, custom solutions, consulting, and data engineering. Ideal for enterprises managing large, complex, and sensitive data, our solutions include enterprise search, automated workflows, knowledge management, and private GPT.

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Deskpro logo

Customer service software you can depend on

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Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Phonemos logo

Content management software

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The wiki that helps businesses collaborate with teams, clients, and external partners on documentation and datasets.

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Mozzaik365 logo

Employee experience solution for digital workplaces

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Improve your knowledge management processes by centralizing knowledge, simplifying its distribution and connecting employees. 

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eStudio logo

Project, document, calendar and contact management software

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Manage projects, documents, calendars, files & contacts with eStudio

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Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Hogado logo

Customized platform for a seamless employee experience

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With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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Perdix logo

Streamline support and ensure consistency with Perdix

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Perdix is a knowledge management solution designed to provide employees with the information needed. Perdix organizes company assets into one place, returns search results specific to each user's role and teams, and allows users to create shareable notes, questions and answers so that others can benefit from everyone's thoughts and ideas.

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