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Knowledge Management Software with Live Chat (2026) - Page 4

Last updated: April 2026

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130 software options

Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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ClickHelp logo

Create, translate and publish your technical documentation!

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ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

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Optify logo

Streamlined coaching management system

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Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

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Serviceware Knowledge logo

Knowledge management platform

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SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily

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Jalios logo

Efficient together. Your business, your platform!

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Jalios offers a comprehensive digital workplace solution that helps companies to optimize collaborations between employees and operations across the organization.

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Interacta logo

Business platform for natural interaction

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Interacta is a cloud-based platform, which helps business manage operations, share knowledge, engage employees, and facilitate team collaboration. Features include real-time notifications, rewards, task management, full-text search, data feed, document storage, multi-device support and more.

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Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

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Empolis Industrial Knowledge is pooling valuable service expertise in a central portal, helping users to solve customer cases more quickly & efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Universal Knowledge logo

Multi-solution knowledge management product

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Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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BoostHQ logo

Knowledge sharing platform & employee learning community

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The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge.

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easiware logo

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

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Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Knowmax logo

Single source of truth. Delivered.

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With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Twine logo

Intranet & collaboration platform

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Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more

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OfficeAmp logo

Office operations & issue management software on Slack.

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Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works!

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PixelMixer logo

Knowledge-Sharing and Collaboration Platform

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Empower your teams with instant access to critical information.

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Participate logo

Social learning platform for educational institutions

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Participate is a social learning platform designed to help educational institutions and organizations create and maintain communities of practice (COPs) using collaboration tools, discussions, direct messaging capabilities, peer-to-peer mentorships, and more. Managers can create self-paced online courses for upskilling employees and academic initiatives.

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BlueDocs logo

AI-enabled knowledge management platform

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BlueDocs turns scattered internal info into something organized and usable. Create living docs, assign updates, and stop relying on tribal knowledge. Your whole team gets what they need without asking five people or digging through Slack.

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Talisma CRM logo

CRM suite with marketing and KB (Knowledge Base) tools

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Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management.

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Plek logo

Community & collaboration platform

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Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform.

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Phonemos logo

Content management software

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The wiki that helps businesses collaborate with teams, clients, and external partners on documentation and datasets.

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