Knowledge Management Software with Instant Messaging

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Quip   

141
Docs, tasks, & spreadsheet collaboration with built-in chat
Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience. Read more about Quip
Docs, tasks, & spreadsheet collaboration with built-in chat
Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience. Read more about Quip

Zoho Desk   

1,551
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

BoostHQ   

8
Knowledge sharing platform & employee learning community
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
Knowledge sharing platform & employee learning community
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ

Zoho Connect   

50
Enterprise private social network
With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled. Read more about Zoho Connect
Enterprise private social network
With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled. Read more about Zoho Connect

Happeo   

12
Digital workplace collaboration & social intranet platform
The leading all-in-one knowledge management platform, designed for companies that work with Google's G Suite. Read more about Happeo
Digital workplace collaboration & social intranet platform
The leading all-in-one knowledge management platform, designed for companies that work with Google's G Suite. Read more about Happeo

MyTalk   

3
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk

MangoApps   

82
Digital Workplace Solutions Tailored for Your Business
Best of content management, document management and learning management for your organization. Read more about MangoApps
Digital Workplace Solutions Tailored for Your Business
Best of content management, document management and learning management for your organization. Read more about MangoApps

LiveAgent   

682
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

IntelliEnterprise   

1
Intranet software suite
Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable. Read more about IntelliEnterprise
Intranet software suite
Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable. Read more about IntelliEnterprise

Flock   

129
Communication and collaboration platform for teams
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock
Communication and collaboration platform for teams
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Freshservice   

355
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice

Tovuti   

7
Activate the potential of your organization
Tovuti's all-in-one, cloud-based learning management system (LMS/LEP/LXP) gives you all the tools you need to create, deliver, monetize and track the effectiveness of your eLearning programs. Easily create interactive, social & gamified learning experiences, and track each learners' entire journey. Read more about Tovuti
Activate the potential of your organization
Tovuti's all-in-one, cloud-based learning management system (LMS/LEP/LXP) gives you all the tools you need to create, deliver, monetize and track the effectiveness of your eLearning programs. Easily create interactive, social & gamified learning experiences, and track each learners' entire journey. Read more about Tovuti

Zendesk   

2,057
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk

Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine

Bitrix24   

338
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

Freshdesk  

1,485
Online Customer Support Software & Helpdesk Solution
Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. Read more about Freshdesk
Online Customer Support Software & Helpdesk Solution
Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. Read more about Freshdesk

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

RFPIO  

81
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO

eXo Platform  

106
Enterprise digital collaboration software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
Enterprise digital collaboration software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform

Yammer  

275
Enterprise Social Network (ESN) to connect and communicate
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications… Read more about Yammer
Enterprise Social Network (ESN) to connect and communicate
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications… Read more about Yammer

HappyFox  

71
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial

Groove  

54
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…

Flowlu  

35
Online project management & collaboration suite
Flowlu is an online business management toolssuite that provides task management, project management, online invoicing and knowledge management. Read more about Flowlu
Online project management & collaboration suite
Flowlu is an online business management toolssuite that provides task management, project management, online invoicing and knowledge management. Read more about Flowlu

Deskpro  

26
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

DEEP Intranet Software  

0
Social Intranet Software for SMBs & large firms.
Inbuilt knowledge management that reduces dependence on people. Read more about DEEP Intranet Software
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