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Transcription Software with AI/Machine Learning (2026)

Last updated: February 2026

Why is AI/machine learning important for transcription software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

AI/machine learning captures key information, summarizes meetings, improves accuracy over time, and recognizes different accents. This enhances productivity by generating actionable insights and customizable notes efficiently. Of the 163 reviewers who rated AI/machine learning, 91% rated this feature as important or highly important.

Key features of transcription software based on insights from 979 verified reviews

Speech-to-Text Analysis: Reviewers appreciate the high accuracy and detailed summaries, aiding in note-taking and session reviews. 100% of reviewers rated this feature as important or highly important.
Automatic Transcription: Users value the time-saving transcription with linked timestamps and accurate summaries for various professional needs. 98% of reviewers rated this feature as important or highly important.
Speech Recognition: Reviewers highlight the ability to accurately identify speakers and adapt to different accents, enhancing transcription precision. 95% of reviewers rated this feature as important or highly important.
Audio/video file upload: Users find the upload process easy and compatible with multiple file formats, ensuring efficient transcription. 94% of reviewers rated this feature as important or highly important.
Natural Language Processing: Users mention accurate context capture and support for multiple languages, improving transcription quality. 92% of reviewers rated this feature as important or highly important.