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Bookwhen
5
154
4
24
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible online booking system for SMBs
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Bookwhen - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Bookwhen overview
Based on 179 verified user reviews
What is Bookwhen?
By industry, Bookwhen reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Bookwhen cited by reviewers is scheduling (69% of reviewers).
What do users say about Bookwhen pricing?
Most reviewers indicate Bookwhen provides strong value for money, appreciating its affordable pricing, free plan, and scalable options. Some reviewers feel the trial period could be longer, but they find the pricing structure meets their expectations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking System
Customer Support
Email Management
Payment
Bookwhen’s user interface
Bookwhen review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Bookwhen?
Reviewers appreciate Bookwhen for its user-friendly booking system, time-saving automation, and flexibility in managing classes, events, and payments. They say it is easy to set up, offers affordable pricing, and integrates well with tools like Zoom and Stripe. They find the interface intuitive for both administrators and customers, and value the ability to customize booking pages to match their branding.
Users report that customer support is responsive, helpful, and quick to resolve issues. They mention some limitations with advanced features, customization, and event duplication, but feel the benefits and ongoing improvements outweigh these drawbacks.
Select to learn more
Who uses Bookwhen?
Based on 179 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Bookwhen's key features
Most critical features, based on insights from Bookwhen users:
All Bookwhen features
Features rating:
Bookwhen alternatives
Bookwhen
Starting from
15
Per month
anny
Starting from
5
Per month
Accelevents
Starting from
7000
One-time payment
Connecteam
Starting from
29
Per month
Bookwhen pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Bespoke Plans
- Class Search Portals
- Franchisor System
- Re-Seller Accounts
User opinions about Bookwhen price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Bookwhen's price and value, mention it in a positive light.
Most reviewers indicate that Bookwhen offers strong value for money, highlighting its affordable pricing, scalable plans, and the inclusion of both basic and advanced features depending on the chosen plan. They appreciate the risk-free free trial, which does not require card details, and find the free package useful for getting started. Users say the software is cost-effective compared to alternatives and suits various business needs, including NGOs. Some users report that the trial period could be longer, but overall, they feel the pricing structure is transparent and easy to justify.
, and
Bookwhen integrations (4)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as Bookwhen integrations and how users feel about them.
Integration rating: 4.8 (5)
“Our clients/members pay through stripe”
“Stripe is the merchant account that easily integrates with Funraise for all credit card and ACH transactions.”
Ilke H.
Operations and Finance Analyst
Integration rating: 5.0 (1)
Other top integrations
Bookwhen customer support
What do users say about Bookwhen customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Bookwhen customer support.
Widely noted by reviewers, Bookwhen’s support team responds quickly and efficiently, often resolving issues within minutes.
A significant portion of users appreciate the friendly, knowledgeable staff who provide clear guidance and helpful resources.
Frequently reported by users, support is accessible via multiple channels, including live chat, email, and video calls.
Common user feedback highlights the team’s willingness to adapt features and listen to suggestions, making setup and troubleshooting easy.
Support options
Training options
To see what individual users say about Bookwhen's customer support, check out the review snippets below.
“The initial setup is very straightforward and I really appreciate the responsiveness and helpfulness of the support team.”
Aries M.
Sales and Customer Support
“Customers can make their own purchases with ease.”
Jo S.
Fitness Instructor
Bookwhen FAQs
Bookwhen has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Bookwhen used for?
Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution. With Bookwhen, users can create custom booking forms and schedule pages effectively, choosing from a range of field types including drop down lists and validation. To enhance the booking process, Bookwhen facilitates multiple ticket selection, multiple ticket type generation and waiting lists. Moreover, users can manage unique discount codes, determine user permissions, attach documents to events and send reminder emails. Bookwhen supports eCommerce integration with PayPal, Stripe and WorldPay, thereby allowing customers to initiate online payments conveniently and securely. Besides this, Bookwhen promotes further integration with the Bookwhen Public API which serves to list events and take bookings productively. To improve the overall user experience, Bookwhen equips users with a mobile responsive design, a calendar feed and in-app support chat functionality.
Q. What level of support does Bookwhen offer?
Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum
