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Canny
5
50
4
24
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
Table of Contents
Is this product right for your business?
Find out with a
Canny - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Canny overview
What is Canny?
As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.
Canny is a single place for all customer feedback that saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Feedback Management
Team Collaboration
Ease of Use
Client Support
Training and Learning Curve
Custom Fields
Canny’s user interface
Canny reviews
Overall rating
4.6
/5
77
Positive reviews
79
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.79/10
5
4
3
2
1
50
24
1
0
2
Melanie S.
CX
Barbara M.
VP of Customer Success
Barbara M.
VP of Customer Success
Tom M.
Product Manager
Johanna S.
Product Manager
Weiwei W.
Internal Control Director
Who uses Canny?
Based on 77 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Canny's key features
Most critical features, based on insights from Canny users:
All Canny features
Features rating:
Canny alternatives
Canny
Starting from
19
Per month
LiveAgent
Starting from
15
/user
Per month
Kangaroo
Starting from
79
Per month
Zoho Desk
Starting from
9
/user
Per month
Canny pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Custom admin roles
- Security review
User opinions about Canny price and value
Value for money rating:
To see what individual users think of Canny's price and value, check out the review snippets below.
Melanie S.
CX
Barbara M.
VP of Customer Success
Canny integrations (15)
Integrations rated by users
We looked at 77 user reviews to identify which products are mentioned as Canny integrations and how users feel about them.
Integration rating: 4.8 (10)
Integration rating: 4.3 (8)
Integration rating: 4.8 (4)
“It allows me to sync my task deadlines directly with my schedule. Having a clear view of delivery dates alongside my meetings helps me manage my sprint time much better”
Enguerran M.
Fullstack Web Developer
Integration rating: 4.0 (2)
“We do our B2B sales via salesforce and then ship the orders out of Fishbowl. Have had slight issues with the inventory management within Salesforce and the connecting integration.”
“Salesforce feeds leads and other metrics that are important for billing”
Willem T.
Systems Director
Integration rating: 5.0 (2)
“works fine but is not really all that helpfull for us”
“This is why we needed the backup as this program does not offer its own backup”
Marvin S.
Lead Software Developer
Integration rating: 5.0 (1)
“I used GitHub with Jira to link commits and pull requests with Jira issues, making it easier to track bugs and development progress.”
Aniket k.
Software Engineer
Canny support options
Typical customers
Platforms supported
Support options
Training options
Canny FAQs
Canny has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What level of support does Canny offer?
Canny offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base
