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PrestaShop
5
163
4
126
3
33
2
4
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PrestaShop is the leading open-source ecommerce solution.
Table of Contents
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PrestaShop - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
PrestaShop overview
Based on 331 verified user reviews
What is PrestaShop?
Reviews for PrestaShop come from a wide variety of industries, including marketing and advertising (15% of reviewers), computer software (12%), and internet (10%). The most frequent use case for PrestaShop cited by reviewers is eCommerce (83% of reviewers).
What do users say about PrestaShop pricing?
Some reviewers find PrestaShop appealing because it is free to download and use, and they appreciate the fair pricing for many plugins. However, some users report that essential add-ons and customizations can become expensive.
What are the most popular integrations for PrestaShop?
The PrestaShop integrations most frequently cited by reviewers are: PayPal (a payment processing product rated 4.1 out of 5 for its integration with PrestaShop) and Stripe (a payment processing product, 5.0).
Starting price
Alternatives
with better value for money
Pros & Cons
E-commerce
Website Development
Cart Management
Frequent bugs and update problems
PrestaShop’s user interface
PrestaShop review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about PrestaShop?
Reviewers appreciate PrestaShop for its robust e-commerce features, flexibility, and ease of setting up online stores without extensive technical skills. They find it highly customizable, with a wide range of templates and modules, and say it supports various payment gateways and integrations for different business needs. Many value its open-source nature and the ability to manage large product catalogs effectively.
Users report frequent bugs, compatibility issues with updates, and conflicts between modules, which can require technical expertise to resolve. They mention that while the core is free, essential add-ons and templates are often expensive, and support can be slow or limited.
Select to learn more
Who uses PrestaShop?
Based on 331 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PrestaShop's key features
Most critical features, based on insights from PrestaShop users:
All PrestaShop features
Features rating:
PrestaShop alternatives
PrestaShop
Starting from
Free
Adobe Commerce
Starting from
No pricing info
NetSuite
Starting from
No pricing info
Wix
Starting from
17
Per month
PrestaShop pricing
Starting from
Free
User opinions about PrestaShop price and value
Value for money rating:
Of 42 reviews that provide robust commentary on PrestaShop's price and value, mention it in a positive light.
Users think PrestaShop offers strong value for money as a free, open-source platform that covers basic e-commerce needs without upfront costs. Some reviewers find the free package sufficient for small shops and appreciate the ability to customize with affordable or free plugins. Reviewers indicate the initial setup is budget-friendly, making it accessible for small businesses. However, some users report that extending functionality often requires paid modules, which they feel can become expensive. They say the reliance on paid add-ons increases costs, especially for advanced features, and note that essential modules are rarely free.
, and
PrestaShop integrations (2)
Integrations rated by users
We looked at 331 user reviews to identify which products are mentioned as PrestaShop integrations and how users feel about them.
Integration rating: 4.3 (14)
Integration rating: 4.9 (13)
“Our clients/members pay through stripe”
“Stripe is the merchant account that easily integrates with Funraise for all credit card and ACH transactions.”
Ilke H.
Operations and Finance Analyst
Integration rating: 3.3 (8)
Integration rating: 5.0 (6)
“Sprite can work inside of Wordpress as much as you wish.”
Andy P.
Director
Integration rating: 4.0 (4)
Integration rating: 5.0 (3)
PrestaShop support options
Typical customers
Platforms supported
Support options
Training options
PrestaShop FAQs
Q. What is PrestaShop used for?
PrestaShop is a global leader in ecommerce, supporting entrepreneurs in over 190 countries. We offer inclusive, customizable, and scalable solutions that empower individuals and businesses to fully own, manage, and grow their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce.
Q. What level of support does PrestaShop offer?
PrestaShop offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
