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SocialPilot
5
200
4
137
3
24
2
8
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Scheduling & Analytics Tool for SMBs & Agencies
Table of Contents
SocialPilot - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
SocialPilot overview
Based on 373 verified user reviews
What is SocialPilot?
By industry, SocialPilot reviewers are most commonly professionals in marketing and advertising (21%). The most frequent use case for SocialPilot cited by reviewers is social media management (65% of reviewers).
What do users say about SocialPilot pricing?
Most reviewers indicate that SocialPilot offers strong value for money and they find its pricing affordable, especially compared to competitors. Some users report that certain features are locked behind higher tiers and the cost can be challenging for very small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Pricing
Scheduling Posts
Account Management
Unreliable post notifications
SocialPilot’s user interface
SocialPilot review summaries overview

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about SocialPilot?
Reviewers appreciate SocialPilot for streamlining social media management, allowing them to schedule, post, and analyze content across multiple accounts efficiently. They find its bulk scheduling, group management, and integration with major platforms save significant time, especially for agencies and businesses handling many profiles. They highlight its affordability compared to competitors and value the user-friendly interface for both beginners and experienced users.
Users report some frustrations with account disconnections, limited image and video posting options, and occasional issues with customer support responsiveness. They mention the interface could be more intuitive and wish for expanded automation and media features, especially for Instagram and Pinterest.
Select to learn more
Who uses SocialPilot?
Based on 373 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SocialPilot's key features
Most critical features, based on insights from SocialPilot users:
All SocialPilot features
Features rating:
SocialPilot alternatives
SocialPilot pricing
Pricing plans
Pricing details:
User opinions about SocialPilot price and value
Value for money rating:
Of 82 reviews that provide robust commentary on SocialPilot's price and value, mention it in a positive light.
Most users consider SocialPilot to offer strong value for money, frequently highlighting its lower pricing compared to competitors like Buffer and Hootsuite. They say the platform provides a wide range of features—including bulk upload, analytics, and access to multiple social networks—at a cost that suits small agencies, growing businesses, and those managing several profiles. Reviewers appreciate that the free and basic plans include many essential tools, and they find the free trial useful for testing features without a credit card. Users think the subscription tiers allow for business growth and flexibility, and they note that SocialPilot’s affordable pricing makes it accessible for different budget types.
Some reviewers feel the pricing can be challenging for smaller teams or businesses without steady income, and they mention that certain advanced features require upgrades. They report that the free trial is not available in all countries and sometimes feels too short. Some users say they feel restricted by feature limitations on lower-tier plans and dislike prompts to upgrade. A few reviewers indicate that the lack of a permanent free plan or the removal of lower-cost monthly options can be a drawback for entry-level users.
, and
SocialPilot integrations (20)
Integrations rated by users
We looked at 373 user reviews to identify which products are mentioned as SocialPilot integrations and how users feel about them.
Integration rating: 4.8 (6)
“Per la diffusione dei miei contenuti. Su instagram faccio pubblicità al canale youtube.”

Augusto C.
Youtuber
Integration rating: 4.3 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“to show my work and direct them to my FaceBook account”
“Easy to link video messages.”

Philip B.
Owner
SocialPilot customer support
What do users say about SocialPilot customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SocialPilot customer support.
The majority of users highlight SocialPilot's customer support as responsive, helpful, and quick to address queries.
Common user feedback notes support is available for hands-on training and provides clear answers to questions.
Certain users report slow response times and difficulty finding live chat or phone support when needed.
Support options
Training options
To see what individual users say about SocialPilot's customer support, check out the review snippets below.
“My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach.”
Fnu N.
Researcher
SocialPilot FAQs
Q. What is SocialPilot used for?
SocialPilot is a social media management platform used by marketing agencies, small businesses, and in-house marketing teams to schedule, publish, manage, and analyze social media activity across multiple accounts and clients from one platform. It supports 10 social media networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile. Publishing & Scheduling Schedule posts individually or in bulk via CSV upload, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, set UTM parameters, and organize content with tags, custom fields, and notes. AI Content Creation AI Pilot covers caption generation, hashtag suggestions, content variations, post repurposing, brand voice customization, and multilingual content. Additional tools include a built-in image editor, GIF and video support, carousel posts, and audience targeting. AI credits range from 500 on Essentials to unlimited on Ultimate. Social Inbox A unified inbox consolidates comments, messages, mentions, and story replies (only FB, IG and Lin is supported). Includes inbox automation for auto-replies and bulk actions to manage multiple conversations at once. Analytics & Reporting Post performance tracking, competitor reports, custom reports, PDF and CSV exports, white-label reports, automated report scheduling, and historical data up to 24 months. Team & Client Collaboration Role-based permissions, content approval workflows, client approval workflows, client management with unlimited client seats (starting from Premium plan), pending approval reminders, and an advanced white-label platform with custom domain and branding. Integrations & Security Integrates with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. MCP Server integration allows managing social media directly through Claude AI. Two-Factor Authentication on all plans, with SSO and API access on Enterprise. Plans & Pricing Essentials ($30/mo) — 7 accounts, 1 user, 500 AI credits. Standard ($50/mo) — 15 accounts, 3 users, 1,000 AI credits, social inbox, team collaboration. Premium ($100/mo) — 25 accounts, 6 users, 5,000 AI credits, white-label reports, client management. Ultimate ($200/mo) — 50 accounts, unlimited users, unlimited AI credits, advanced white label, account manager. Enterprise — custom pricing, SSO, API access. Extra accounts available at $4/month on all plans. Extra users available at $5/month on Standard and Premium. Annual billing saves 15%. 14-day free trial, no credit card required.
Q. Does SocialPilot support mobile devices?
SocialPilot supports the following devices:
iPad, Android, iPhone
Q. What level of support does SocialPilot offer?
SocialPilot offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)















