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Sogolytics

Customer and employee experience management platform.

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Sogolytics - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: May 2026

Sogolytics overview

What is Sogolytics?

Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. The platform is purpose-built to support teams of all kinds: intuitive enough for business users, powerful enough for analysts, and customizable for every audience.

Design sophisticated, personalized feedback flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize results immediately. No waiting, no digging. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time.

And while Sogolytics’ technology is sophisticated, its support model is refreshingly human. Its 24/7 customer support team is available whenever you need a partner, not just a platform.

Starting price

66usage based /
per month

view pricing plans

try for free

Pros & Cons

Survey Creation

Data Collection and Analysis

Research Use

Pricing

Branching Logic

Sogolytics’s user interface

Ease of use rating:

4.7

(730)

Sogolytics review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(188)

5(537)

What do users say about Sogolytics?

Reviewers appreciate Sogolytics for its robust survey creation tools, diverse question types, and strong data collection and analysis capabilities. They find the platform flexible and customizable, with useful features for both simple and complex surveys, and value the responsive customer support and helpful tutorials. Many mention the affordable or free plans for students and nonprofits as a significant benefit. They say the user interface is generally user-friendly, though some experience a learning curve with advanced features and customization options. Some feel that certain features are only available in higher-tier plans and note occasional challenges with design adjustments and pricing.

Select to learn more

Who uses Sogolytics?

Based on 730 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Research

Education Management

Retail

Human Resources

Others

Use cases

Survey

Customer Satisfaction

Sogolytics's key features

Most critical features, based on insights from Sogolytics users:

Data visualization

5.0

(1)

Reporting/Analytics

4.7

(58)

Engagement tracking

3.8

(5)

Customizable fields

4.8

(5)

Survey/Poll management

4.3

(4)

Customizable templates

4.4

(13)

Dashboard

4.0

(1)

Customer segmentation

(0)

All Sogolytics features

Features rating:

4.6

(730)

360 degree feedback

4.9

(14)

Action management

(0)

Activity dashboard

4.5

(4)

Alerts/Notifications

(0)

API

5.0

(1)

Communication management

(0)

CRM

4.0

(2)

Customer experience management

5.0

(1)

Customer history

(0)

Customer segmentation

(0)

Customizable branding

(0)

Customizable fields

4.8

(5)

Customizable forms

4.0

(5)

Customizable questions

4.9

(14)

Customizable reports

(0)

Customizable templates

4.4

(13)

Dashboard

4.0

(1)

Data analysis tools

4.4

(15)

Data import/export

4.6

(37)

Data visualization

5.0

(1)

Drag & drop

(0)

Email marketing

4.8

(5)

Email reminders

(0)

Engagement tracking

3.8

(5)

Event triggered actions

(0)

Feedback management

5.0

(5)

Mobile survey

(0)

Monitoring

(0)

Multi-Channel communication

4.0

(2)

Multi-Channel data collection

(0)

Multi-Channel distribution

4.3

(4)

Multi-Language

5.0

(2)

Offboarding

(0)

Offline response collection

4.5

(2)

Onboarding

(0)

Performance metrics

5.0

(1)

Predictive analytics

(0)

Pulse surveys

4.0

(1)

Question branching

4.6

(16)

Question library

4.6

(5)

Question piping

5.0

(1)

Randomization

(0)

Real-Time analytics

4.0

(1)

Real-Time data

4.8

(9)

Real-Time reporting

4.0

(4)

Reminders

(0)

Reporting/Analytics

4.7

(58)

Response quotas

(0)

Response validation

4.2

(5)

Search/Filter

(0)

Sentiment analysis

(0)

Site intercept survey

(0)

Skip logic

4.6

(11)

Support audio/images/video

4.7

(6)

Survey builder

4.6

(39)

Survey/Poll management

4.3

(4)

Surveys & feedback

4.8

(9)

Text analysis

(0)

Third-Party integrations

4.0

(1)

Trend analysis

(0)

URL customization

5.0

(2)

Visual analytics

5.0

(1)

Workflow management

5.0

(1)

Sogolytics alternatives

Sogolytics

4.7

(730)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.7

Connecteam

4.6

(5.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Jotform

4.7

(2.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.5

SurveyLegend

4.6

(964)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.3

Customer Support

4.4

Sogolytics pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Pro

Per month

Features included:

Multilingual Surveys
Survey Template Bank
Progress Bar
Radio Button Question Type
Unlimited number of surveys
Unlimited questions per survey
1,500 responses per month
AI-based survey creation
All essential question types
Add images, audio, videos in surveys

Pro Max

Per month

Features included:

AI-based survey creation
Survey Template Bank
Anonymous Surveys
Custom Messages
Multiple Languages
Multiple Question Types
Skip Logic
Multilingual Surveys
Trend Analysis

Free Pro

0.00

Contact vendor for more details

User opinions about Sogolytics price and value

Value for money rating:

4.5

Of 184 reviews that provide robust commentary on Sogolytics's price and value, mention it in a positive light.

Most reviewers indicate that Sogolytics offers strong value for money, especially for students and nonprofits. They say the platform provides generous free plans and affordable academic pricing, with many highlighting the ability for students to access premium features or even full licenses at no cost after meeting certain criteria. Users appreciate the availability of free trials and the inclusion of advanced functionalities in student and nonprofit plans, which they find especially helpful for research and academic projects. Most users consider the pricing for upgraded accounts reasonable compared to competitors, and they find the range of features available in free and discounted plans to be a significant benefit.

However, some reviewers feel that the free version is too limited, with essential features locked behind paid plans, making it less useful for those who cannot upgrade. They report that the process to obtain free student or nonprofit upgrades can be cumbersome, and some express frustration with the need to pay for features they believe should be standard. Users think the monthly and annual pricing for non-student plans is high, and some dislike the lack of transparency around higher-tier pricing. Some reviewers find that certain functionalities are only available in the most expensive packages, which they feel is not cost-effective for users needing just a few advanced features.

, and

Sogolytics integrations (19)

Integrations rated by users

We looked at 730 user reviews to identify which products are mentioned as Sogolytics integrations and how users feel about them.

Microsoft Excel

Integration rating: 4.0 (4)

“For a customer success role where you're regularly presenting account health or escalation trends to leadership, having diagrams that are grounded in live spreadsheet data adds a layer of credibility that static visuals simply don't have.”

“Merged to create the listing for upload”

Prashast S.

Customer Success

1/2

Gmail

Integration rating: 5.0 (1)

Google Drive

Integration rating: 5.0 (1)

Google Calendar

Integration rating: 5.0 (1)

“Attorney uses Google calendar for personal calendar so it helps me integrate with Clio calendar to avoid conflicts. But it seems to need an extra step which I would love to avoid. Have to "copy to firm" in Google before it appears in Clio.”

Sandra A.

Paralegal