There is no doubt in my mind that we wouldn't have grown as far as we have without Archdesk. Knowing my company has a solid structure and system in place, I have every confidence that our growth will continue and will be manageable.
Pros
We looked at so many products that would fit our business and kept hitting dead ends. Then we found Archdesk and one of the key things for me was it's easy to use interface. I had confidence straight away in training current and future staff to use it with it's current and 'app' like approach. It's fully customisable and the support staff are very quick to respond to our queries. This is essential for a young business like ours that needs help putting systems in place to help us go to the next level. Every body within the company uses it now and the processes make it so easy for everyone to see what the next step is for each project. From enquiry to estimating and all the way through to project cost analysis.
Cons
It's hard to say anything negative really. Occasionally there is a minor glitch in the system presumably because they are making constant improvements. These are always dealt with quickly.
Rating breakdown
Likelihood to recommend: 10/10
This software package has improved the way we store and record data. The quote function has been the best feature for us. Ensuring there can be no mistakes in setting the profit margin (Administrator Function) It is then easily transposed to a Purchase Order and with the tap of a button emailed directly to your supplier. Likewise with Invoicing. Its cut time down for paperwork, increased efficiency and once your up and running is easy to use. We haven't tapped into the Accounting side yet, but plan to gain further training with Archdesk in order to work with our Sage Accounting system. Archdesk support is also good, replying usually with 24 hours or less, either solving the issue or passing to the technical team. For an SME looking for an all round Package to store data, complete quotes, upload photos straight from site, issue Purchase Orders and Invoices, this is a great package and worth the monthly fee.
Pros
All our contract information can be kept in one place, and is easily accessed from site by Managers. Also quick and easy for sharing files with clients and sending our Purchase Orders to Suppliers
Cons
Can't flick easily between say quotes and files, you need to finish and save the quote before leaving it and being able to open other items.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Holds lots of information, ad if used properly can be a very useful tool following further training
Cons
Takes a while to get used to from Microsoft
If no internet connection, difficult to access
Rating breakdown
Likelihood to recommend: 7/10
Pros
Archdesk is helping our team to plan efficiently and execute projects that deliver results on time. It's easy to use and flexible. This system is developing and adjusting to meet our expectations. Powerful productivity features, customizable workflows, personalized dashboards and what is most important for me transparent quotations for our Clients and cost tracking on the projects!
At this stage, I'm not able to imagine how the company will work without having this ERP system in place.
Cons
It is really hard to say, hence the Team is constantly improving and delivering new system functions. Support Team is very efficient and I'm confident that will provide a solution to any query Client may have at the earliest convenience.
Rating breakdown
Likelihood to recommend: 10/10
Software like Archdesk is the lifeblood of most organizations. It is the system of record for everything. I've worked at an organization before that didn't use it and life was miserable. It just keeps everything so organised, helps us to track almost everything within the company. Sing in and out feature saved us lot of time and money tracking our employees. Like I mentioned before, everything is run out of Archdesk. Without this CRM in place we wouldn't be able to operate. The entire business process from cold call to close and then post sale flows through Archdesk.
Pros
Obviously, it's impossible to find a software to meets ALL your organization needs, but what makes Archdesk great is that it's extremely customizable, and there's so many people using it, that it's always evolving and growing. It's not stagnant in any way so that even if something isn't currently offered, there's a high chance for a solution in the near future . My favorite feature is for sure the dashboards available. Great help in our company!!!
Rating breakdown
Likelihood to recommend: 10/10
Basic: up to 5 users £449 per month
Enterprise: individual pricing