Archdesk Reviews

We looked at so many products that would fit our business and kept hitting dead ends. Then we found Archdesk and one of the key things for me was it's easy to use interface. I had confidence straight away in training current and future staff to use it with it's current and 'app' like approach. It's fully customisable and the support staff are very quick to respond to our queries. This is essential for a young business like ours that needs help putting systems in place to help us go to the next level. Every body within the company uses it now and the processes make it so easy for everyone to see what the next step is for each project. From enquiry to estimating and all the way through to project cost analysis.

It's hard to say anything negative really. Occasionally there is a minor glitch in the system presumably because they are making constant improvements. These are always dealt with quickly.

All our contract information can be kept in one place, and is easily accessed from site by Managers. Also quick and easy for sharing files with clients and sending our Purchase Orders to Suppliers

Can't flick easily between say quotes and files, you need to finish and save the quote before leaving it and being able to open other items.

I am struggling to write anything positive about the system and can only say that the people are polite.

Archdesk is incredibly clunky, and inaccurate. It increases the duplication of administrative processes and worryingly it requires users to maintain documents outside the program, such as spreadsheets, to keep track of work. Of more concern is that the system fails in basic auditing and compliance. Staff were able to delete documents and evidence from the system without the Compliance Director being informed. With Grenfell being at the forefront of the digital revolution within the Construction Industry the accurate recording of works and data is absolutely vital. Our Finance department loathes the system due the incredibly poor integration with Xero and inaccuracies the system causes.

Archdesk is helping our team to plan efficiently and execute projects that deliver results on time. It's easy to use and flexible. This system is developing and adjusting to meet our expectations. Powerful productivity features, customizable workflows, personalized​ dashboards and what is most important for me transparent quotations for our Clients and cost tracking on the projects! At this stage, I'm not able to imagine how the company will work without having this ERP system in place.

It is really hard to say, hence the Team is constantly improving and delivering new system functions. Support Team is very efficient and I'm confident that will provide a ​solution to any query Client may have at the earliest convenience​.

Obviously, it's impossible to find a software to meets ALL your organization needs, but what makes Archdesk great is that it's extremely customizable, and there's so many people using it, that it's always evolving and growing. It's not stagnant in any way so that even if something isn't currently offered, there's a high chance for a solution in the near future . My favorite feature is for sure the dashboards available. Great help in our company!!!

No cons were added to this review

Very professional and user friendly.

Shame I have discovered so late.

UI is very modern, something I wasn't expecting from software of this magnitude. There is tons and tons of functionality, most is very flexible and can be switched off if needed. We have put our business model in the settings and now every department of our company uses Archdesk, we move project from one stage to another and next departments get access to the project, it works perfectly. We start from enquiry, it then goes to estimation, then to accounting for deposit, then to project manager and we finish at accounting again. Very smooth.

Sometimes I feel like there is too much functions everywhere, you can switch most off but it might be too much at first.

I'm filling I have full time assistant. I can dedicate task to others. I have history of our projects. I have financial assistant. My clients very happy to see progress and know what is happened in they homes.

In my opinion mobile side of the program needs improvement. I would like also have ability to print program of the works in easier way.

It helps me organize my compnay. Easy to send invoices and quotations.

Mobile version is needed as some of the future not work on the phone properly.

Covers a lot of features and with a bit of development could become a complete solution. It is also very attractive that you can have all the information under one system.

Some of the features need further development as they can be awkward to use effectively. On the plus side the development team are aware and make improvements constantly to address these issues which really is all you can ask for.

Better internal and external communication, budgeting, accounting, and finance control. User-friendly software which Increased our productivity.

It's difficult to indentify ways in which Archdesk can improve.

it can be adjusted to company's requirements. individual requests are welcome. That increases the functionality and speed of work

Occasionally it slows down, but I am not sure the reason behind is the actual software or internet connection quality (e.g. wi-fi) or computer at work or any combination of above.

Customizable processes Cloud based Lots of reports FREE IMPLEMENTATION

A lot of functionalities that we don't need right now.

Fits all the business needs Links with sage Can see business progress within a snap shot

Holiday tracker - doesn't meet our business need

Easy to pick up how to use. Using every day now good to keep on top of things . well organised.

How to move items at 1st. somethings are hard to edit.

Holds lots of information, ad if used properly can be a very useful tool following further training

Takes a while to get used to from Microsoft If no internet connection, difficult to access

Navigation, Mobile tool , Calls recording , mail manager

No cons were added to this review

Simple to use, the development team are easily contactable and always reply to your queries. I even find them willing to add to the software!

The gantt chart project plans are in their infancy and as such not nearly as comprehensive as programs such as MS Project.

The procedure from enquiry to completion automation is an organised time saver

The Gantt chart I find difficult to use but I have been used to other Gantt facilities

No pros were added to this review

No cons were added to this review