Archdesk Reviews

We looked at so many products that would fit our business and kept hitting dead ends. Then we found Archdesk and one of the key things for me was it's easy to use interface. I had confidence straight away in training current and future staff to use it with it's current and 'app' like approach. It's fully customisable and the support staff are very quick to respond to our queries. This is essential for a young business like ours that needs help putting systems in place to help us go to the next level. Every body within the company uses it now and the processes make it so easy for everyone to see what the next step is for each project. From enquiry to estimating and all the way through to project cost analysis.

It's hard to say anything negative really. Occasionally there is a minor glitch in the system presumably because they are making constant improvements. These are always dealt with quickly.

I like that everything for each project is in one place. All members are able to view all of the critical information for their role, we dont have to do any double entry or input into multiple CRM systems / folders.

There isnt much to say here the only thing I can think of is that you can only put one overall price in for a job and in construction, there can be many possibilities for costs, so to be able to put a few lines under contract price would be great.

I am struggling to write anything positive about the system and can only say that the people are polite.

Archdesk is incredibly clunky, and inaccurate. It increases the duplication of administrative processes and worryingly it requires users to maintain documents outside the program, such as spreadsheets, to keep track of work. Of more concern is that the system fails in basic auditing and compliance. Staff were able to delete documents and evidence from the system without the Compliance Director being informed. With Grenfell being at the forefront of the digital revolution within the Construction Industry the accurate recording of works and data is absolutely vital. Our Finance department loathes the system due the incredibly poor integration with Xero and inaccuracies the system causes.

Scheduling and budgeting is a huge part of what we like about the software.

The link up with Sage is the weak point of the software, it has improved but could still do with more work. Would be good if we could make are invoices abit more bespoke as well.

I like how user friendly the software is for all ages/ abilities . We can go to one place to find out all the information we need rather than having to click through numerous folders/ software. Every department in the company can update it so that we are all working and updating information in the same place

I sometimes find that there are certain things that are a bit limiting. We sometimes have multiple priced items on a quote and Archdesk only allows for one line for the value of the job on the front page, other than this there is nothing.

The estimating and invoice process work seamlessly. There is also a great program and scheduling section that again works nicely with the whole system.Relatively simple to use and the support system is great.

The system could benefit from proof of document and invoices sent to clients plus automatic client reminders.

Excellent customer support, prompt to work around any issues, patient and proactive.

Timesheets, valuations and quotes could use some improvements.

There is a couple of things that are really good on this software one being the live projects map so you can see where all your current jobs are located. Also, the process page is brilliant to see where the job is at whenever needed!

My least favorite thing is how difficult it is to edit the stock list, once it is uploaded once it is very difficult to change especially when you have many items on your stock list where many things change on it monthly!

This is easy to use and very helpful with communication between teams

It would be useful to be able to add an attachment without having to add a comment

The Dashboards and the electronic forms

Implementation is longer than I thought.

All our contract information can be kept in one place, and is easily accessed from site by Managers. Also quick and easy for sharing files with clients and sending our Purchase Orders to Suppliers

Can't flick easily between say quotes and files, you need to finish and save the quote before leaving it and being able to open other items.

Preventive maintenace dashboardsDaily equipment status Costing

Some of the content editing( not all are editable )

The interface and simplicity of the system is concise and it allows all users to quickly pick up how the system works with minimum effort. The dashboard layout is fantastic as you can customise what information you want to see in real time without having to wait an age with older systems to download into a spreadsheet.

Generally everything that the system offers is great. As the software develops there is always ongoing improvements which is going to be beneficial including general tweaking with existing items.

Archdesk is helping our team to plan efficiently and execute projects that deliver results on time. It's easy to use and flexible. This system is developing and adjusting to meet our expectations. Powerful productivity features, customizable workflows, personalized​ dashboards and what is most important for me transparent quotations for our Clients and cost tracking on the projects! At this stage, I'm not able to imagine how the company will work without having this ERP system in place.

It is really hard to say, hence the Team is constantly improving and delivering new system functions. Support Team is very efficient and I'm confident that will provide a ​solution to any query Client may have at the earliest convenience​.

Obviously, it's impossible to find a software to meets ALL your organization needs, but what makes Archdesk great is that it's extremely customizable, and there's so many people using it, that it's always evolving and growing. It's not stagnant in any way so that even if something isn't currently offered, there's a high chance for a solution in the near future . My favorite feature is for sure the dashboards available. Great help in our company!!!

No cons were added to this review

Very professional and user friendly.

Shame I have discovered so late.

UI is very modern, something I wasn't expecting from software of this magnitude. There is tons and tons of functionality, most is very flexible and can be switched off if needed. We have put our business model in the settings and now every department of our company uses Archdesk, we move project from one stage to another and next departments get access to the project, it works perfectly. We start from enquiry, it then goes to estimation, then to accounting for deposit, then to project manager and we finish at accounting again. Very smooth.

Sometimes I feel like there is too much functions everywhere, you can switch most off but it might be too much at first.

Easy to use and very in depth, customer service team very helpful

Limited customisation and building quotes take too long

I'm filling I have full time assistant. I can dedicate task to others. I have history of our projects. I have financial assistant. My clients very happy to see progress and know what is happened in they homes.

In my opinion mobile side of the program needs improvement. I would like also have ability to print program of the works in easier way.

A useful company wide tool which allows us to centralise a lot of our processes

It doesn't store the data you have to download it from Archdesk which causes problems when you are remote on a building site

The ability to keep record of projects in one place for all members of staff to access. The access to customer support is also brilliant.

Integration from our existing CRM system was a little difficult.

It helps me organize my compnay. Easy to send invoices and quotations.

Mobile version is needed as some of the future not work on the phone properly.

The navigation around the system is simple to use and simple enough to teach new starters.

The quotation function within projects is a little clunky and is lacking the customization we need.

Better internal and external communication, budgeting, accounting, and finance control. User-friendly software which Increased our productivity.

It's difficult to indentify ways in which Archdesk can improve.

Covers a lot of features and with a bit of development could become a complete solution. It is also very attractive that you can have all the information under one system.

Some of the features need further development as they can be awkward to use effectively. On the plus side the development team are aware and make improvements constantly to address these issues which really is all you can ask for.