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Ackroo Logo

Customer loyalty management and gift-card distribution tool

Table of Contents

Ackroo - 2026 Pricing, Features, Reviews & Alternatives

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Ackroo overview

What is Ackroo?

Ackroo is a customer loyalty software designed for businesses across several industry segments, such as retail, hospitality, petroleum, and automotive. It helps organizations manage gift cards, loyalty marketing, payments, and more on a centralized platform.

Ackroo allows team members to set up, administer, and track currency, unit, and point-based reward programs across multiple locations. The email marketing tool lets employees send notifications to customers about purchase reminders, thank you shout-outs, re-opening notices, product launches, and other marketing campaigns. It enables staff members to create barcoded gift cards, manage customer registrations, generate time-based promo codes, and monitor card balances. Sales professionals can maintain a campaign-specific transaction history with details, such as card numbers, location, transaction type, purchase amount, and date.

Ackroo offers an API, which allows businesses to integrate the platform with several third-party solutions, such as Shopify POS, QuickService POS, Micros RES, Volante, and Hippos POS. The built-in dashboard lets supervisors generate insights into monthly transactions, gift-card circulation, customers, and upcoming trends, among other key metrics.

Key benefits of using Ackroo

-Use your own data and insights to drive more powerful and effective marketing campaigns

-Easy to use

-In console email campaign promotions & analytics to target specific customers with special offers & news

Starting price

35per feature /
per month

Alternatives

with better value for money

Ackroo’s user interface

Ease of use rating:

Ackroo reviews

Overall rating

4.2

/5

21

Positive reviews

81

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

12

5

2

1

1

Pros
“The Ackroo team has been wonderful to work with.”
AG

Audrey G.

Owner of an Automotive Service/Maintenance Shop

“The customer service is excellent to work with, and the system is very functional.”
JK

Jeremy K.

Owner

“It is convenient for people to use it and the idea is very good.”
CL

Connie L.

Owner

Cons
“Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc.”
SS

Serena S.

SM

“Customer service post implementation was delayed.”
MS

Matthew S.

CFO

Who uses Ackroo?

Based on 21 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Food & Beverages
Restaurants
Entertainment
Others

Use cases

Customer Loyalty
Customer Experience
Customer Engagement
Referral
Small Business Loyalty Programs

Ackroo's key features

Most critical features, based on insights from Ackroo users:

Reporting/Analytics
Gift card management
Rewards management
Activity tracking
Member portal
Membership management

All Ackroo features

Features rating:

Third-Party integrations
Campaign management
Loyalty cards
Loyalty program
CRM
Customer segmentation
Email marketing
Engagement tracking
Mobile access
Multi-Campaign
Payment processing
Performance metrics
Point of sale (pos)
Promotions management
Real-Time analytics
Real-Time data
Reminders
Reporting & statistics
Transaction history
Email management
Discount management
Data import/export
Customizable reports
Customizable branding
Customer profiles
Customer history
Customer database
Customer activity tracking
Contact management
Communication management
Campaign Segmentation
Campaign planning
Campaign analytics
API
Activity dashboard

Ackroo alternatives

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Ackroo pricing

Value for money rating:

Starting from

35

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ackroo price and value

Value for money rating:

To see what individual users think of Ackroo's price and value, check out the review snippets below.

“The Ackroo team has been wonderful to work with.”
AG

Audrey G.

Owner of an Automotive Service/Maintenance Shop

“The customer service is excellent to work with, and the system is very functional.”
JK

Jeremy K.

Owner

Ackroo integrations (7)

Ackroo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

Ackroo FAQs

Q. What type of pricing plans does Ackroo offer?

Ackroo has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Ackroo?

Ackroo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ackroo support?

Ackroo supports the following languages:
English, French


Q. Does Ackroo support mobile devices?

Ackroo supports the following devices:
iPad, iPhone


Q. Does Ackroo offer an API?

Yes, Ackroo has an API available for use.


Q. What other apps does Ackroo integrate with?

Ackroo integrates with the following applications:
Maitre'D, Moduurn, Lightspeed, Squirrel POS, Clover, Shopify POS


Q. What level of support does Ackroo offer?

Ackroo offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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