At BRIPL we have had the pleasure to use the system for about 2 years now. It is a very effective solution that helps our agents.
It is been a splendid experience with Ameyo so far, They have amazing customer service team available 24/7. Easy to configure this with our application and tools.
The most likable part of the software is that is was easy and quick to implement for us. Also, the cost was important factor for us to consider.
We have some problems on our front-end. Some buttons doesn't work and there is some spelling mistake.
Lack of basic functionality. Trust deficit in data being received at Dialer.
Missed calls not shown on agent Id, TAT color also not changes.