Bókun Pricing Plan & Cost Guide

Bokun is a cloud-based booking management solution which enables small to large travel & tourism businesses manage reservations, products content, images, categorization, pricing, inventory, and payments, plus an online booking engine which allows users to create custom booking websites

Bókun

Rezdy

Free

START

PLUS

PREMIUM

Booking widget right in my web site making bookings a piece of cake! And with the backend manager I have every detail and information right in my fingertip making my life much easier. 

One of the best in its field 

Thank you for your review, Angeliki. We are so glad Bokun has proven to be so helpful and successful as your online booking engine and backend reservation and channel manager. 

Best,
Bokun Support

We are highly satisfied with Bokun because the platform provided us with numerous tools to swiftly put our tours, journeys, and more online without incurring expensive costs for development, infrastructure, and maintenance. They are continuing the user experience and the sales are raising. 

BOKUN is an awesone platform to build a tour experience

Affordable channel manager

My overall experience with Bókun has been good. I was initially concerned about the support, given that it's owned by TripAdvisor, but things have been manageable so far.

Easy-to-Use Platform with Some Limitations and Price Concerns

Excellent,  have been with Bokun for 7 years.  Fair price, great customer service.

Working with Bokun

I just spoke with [sensitive content hidden] and he was very knowledgeable and effective in guiding me through the process.

Great service

Yes or No

A kind and trustworthy company with state-of-the-art product

Good value for money, good connectivity, good support. Product owned by large OTA is a minus in the long-term when operators are fighting to minimize OTA dependence.

Great features, with some annoying bugs

We have been using Bokun for over 6 month now. At the beginning it seemed like a dream. Good pricing, instant chat and they actually made us think they were taking care of us.
Then we started to find issue and bugs in the system, issues that have been there for months, and they don't know how to answer. The pickup list display Room instead of pickup place meaning you have to open every single booking to know where you have to pick customers up. Passenger list is bugy aswell.
Bokun should stop trying to make websites for us and focus on the core business: the activities features
There should be a package option that let you offer a discount if customers book two or more activities.

It was a good deal till it started to cost more than others

Hello, 
 
Thank you for taking the time to leave a review on Capterra about your experience with Bokun. Whilst we are very happy that you have found the integration with Viator useful, I apologise that you have not been as pleased with other parts of the platform.
 
I would like to mention that the pick-up list now displays both location and room, which should resolve the issue that you mention above. Our process for dealing with bugs is currently under review, so your feedback is particularly appreciated at this point. 
 
We would be keen to hear your suggestions for how the email options could be improved, so please feel free to get in touch with us about this. Your suggestion of being able to bundle products together has been submitted as a product feature request, to be reviewed by our management. 
 
Please don't hesitate to get in touch with us at support@bokun.io if you would like to discuss any of these points in more detail.
 
Best wishes,
Bokun Customer Support

Online Booking was basically my main reason why I joined Bokun. I create my own webpages and I had used other online Booking Hostings in the past but none gave me so much as Bokun has done for me. I can connect/linked my products from Expedia, Viator, tripadvisor to Bokun a worryless of keeping track of my allotment since Bokun does it for me. I am 100% satisfied with Bokun.

Finally found a Online Booking Hosting that fits all my needs

Thank you for your kind words, Francisco. We appreciate the feedback, especially about the process of learning the Bokun software. We are continuing to work on improving our education and onboarding experience since we know it is a lot to learn, especially at first. Please do not hesitate to reach out to support@bokun.io if you have any additional questions or comments. 

Best,
Bokun Support

We are massively  disappointed by the move Bokun has made from commission based bookings to a monthly subscription fee. This is the worst timing possible to release such a feature at the start of the winter season (most activity companies quite season) and during the COVID-19 pandemic when bookings are already low. With the additional option of paying for more additional features?? We put a lot of time and effort into Bokun setting up all our events. We will not be using there service again, we have now found a better/cheaper booking service.

Starting a subscription fee at the start of winter in a pandemic?!?

Hi Ryan, thank you for taking the time to leave us a review.

I'm sorry to hear that you are not happy with Bokun's transition to a subscription-based model. Our Pro plan is currently free until the end of the month, after which it will cost $49 per month. Opting out of this plan shouldn't take more than a minute; it can be done easily in your account. You can always opt in and out seasonally, as subscription is on a monthly rolling basis.

We understand that this is a challenging time across the industry, and travelers can't wait to start booking trips and activities again. Our customers that use our widgets and website are seeing great conversion rates. We have invested in more sophisticated features for Bokun that we believe will help suppliers secure more bookings.

If you would like to discuss further how we can make Bokun work for your business, please contact us at support@bokun.io.

In my opinion BOKUN is the market leader for tour software that would suit ANY sized business. Their support is terrific and they are helping us grow our business with their channel manager functions. We have direct connections to major OTAs including Trip Adivsor/ Expedia and can also offer private booking areas for hotels and small retail travel agents with personalised pricing & currency.
So far anything that I've wanted when I started, or decided along the way that I've wanted- they've delivered. I'm obviously stoked with the product.

Immense value for money

Hi Rae,
Thank you so much for your review! Please do not hesitate to reach out to us at support@bokun.io if you have any product suggestions or any questions in the future -- we're here to help!

Best,
Bokun Support

Using Bókun, either through the API or through their own booking channels is easy and straightforward. The pricing is in range of other booking systems out there. We used Bókun for a few of our clients and for a few websites we made ourselves, and it is always very easy to deploy. If I had to give one reason for you to use Bókun it would be because they have a solid customer support for an already easy to use system. If you need a booking system, Bókun should be the one.

Great service that constantly improves

At the beginning I was a bit struggling, but now as I know the system, it works very well. When I have a problem I get support very quickly.

Best value for money reservation 

Hi Ralf,
Thank you for your review and for your feedback. We are sorry to hear you aren't using Bokun to connect with GetYourGuide. We assure you that our goal is to get you connected to and selling on as many channels as possible, in order to put you in front of every potential customer. Bokun shares none of our customer data with the TripAdvisor Experiences / Viator account management team. If you do decide you want to use Bokun to connect to GetYourGuide, or you want to learn more about our GYG partnership, please reach out to us at support@bokun.io.

Best,
Bokun Support

As an accommodation provider, Bokun has really streamlined my booking and payment processes - pretty much all guests are paid in full online upon arrival, saving time and making for a better check in experience. 

Simple and affordable

Hi Megan,

Thanks for your review of Bokun! We're so glad to hear that you find our widgets and dashboard easy to use, and that we've helped to streamline your business. We do not yet have country-specific reports built but we are always looking for feedback for our Product team, so we are happy to pass that suggestion along. 

Thanks! 

- Bokun Support

Great Market place and smooth connectivty to partners

Super asset to TOs and TAs

Thank you for your review and for your feedback. We are happy to hear that you have had success using the Bokun B2B Marketplace and connections to additional distribution channels. Please do not hesitate to reach out if you have any additional questions for suggestions.

Best,
Bokun Support

It was a great software at the beginning. Not anymore

Bokun has just become another one of the bunch

Hi Ben, thank you for taking the time to leave this review. We're sorry to hear that our recent pricing change has overshadowed the product features that you used to love.

We continue to offer a free plan alongside our paid PRO plan to cater to different business needs. At the moment, we're giving our existing customers a month's free to test out all of the PRO features, and have online booking service fees waived for October. Hopefully, this gives you time to test which features work for your business, and you can have the flexibility to choose between the PRO and free plans after.

At the same time, we've reduced our online service fees by almost half from 2.9% to 1.5% under the new pricing. 

Please do not hesitate to reach out to our Support team at support@bokun.io if you have any questions regarding your pricing plan.

Honestly, the worst software we've used

Thank you for your review. We understand your frustration and know how crucial it is to your business to receive customer support in a timely fashion. We are continually working to improve our customer service response times and the training of our support teams.  We appreciate your feedback regarding our API updates and hear you loud and clear; we are currently working to enhance how we communicate product updates to our customers. A manger from our support team will be reaching out to you directly so we can make it right.

Great software for any size of company

It is OK I worry much with the new owners and what they will do with the pricing of bokun, expecting to move back to our own online booking system if prices rise and just use bokun to book other products with partners.   

Great for bookings, want to see it move to operations

Hi Georg, thank you for reviewing Bokun!

We're happy to hear that you found our system useful and easy to use. At Bokun, we strive to help our users grow their businesses, including selling your products through channels like your own website, global OTAs and the Marketplace. So, if you want to explore any of this, do let us know!

Our developers are actively working on Resource Management, so stay tuned for more information on this soon! 

Last but not least, if you require any assistance on product management or anything in general, please don't hesitate to reach out. We're happy to help.

- Bokun Support

I LOVE Bókun... was my first option when I change my old tailor-made (and expensive) booking solution. In the beginning, all was marvellous. We are a Travvel Agency, creating our own products with very local providers. We use it for "little" one day experiences, and it was great. But when we need more flexibility to create bundles, mixing tickets, hotels, trains... things began to change...for the worse

A good solution for ACTIVITIES or single option products, not bundles

New functions are doing a good job. Some development choices didn't take into account the products that matter a lot to my organization but we are using the new Experience setup and functions that are working great. Much more understandable than before and user friendly interface. 

User friendly booking widgets and marketplace

we get good readership and visibility for our products. we will continue adding more day and multi-day excursions and off-road safaris on Bokun.

Bokun for Tour and Activity operatros

Hi Abraham,
Thank you for your review and for your feedback on the ability to offer different pricing based on transportation options. We have some solutions we'd like to suggest that will allow you to offer different pricing based on if the type of transportation your customer is selecting -- please reach out to us via support@bokun.io or the chat in the product, and we will help you get it set up.

Best,
Bokun Support

It has been a good experience to work with Bokun. It makes your job easier.
Also, the marketplace is good, there you can contacto other companies to sell your productos. 

GOOD VALUE

Hi Antonio,
Thank you for your review. We are glad to hear that you have been able to find and connect with other tour operators in the Bokun Marketplace! We understand your concern about the delay in changes that you've made in Bokun reflecting on other distribution sites; we've taken this feedback to our team and will keep you updated as we make improvements. 

Best,
Bokun Support

Manager 

I actually liked the options, the system and the way of managing it. It is recommended because it is useful, easy to use and priceless.

General Manager

Easy to use, friendly and suoer nice costumer support.

Bókun's flexibly priced booking software.Best value plans that grow with you. No-fee for Viator and offline bookings. Try our 14-day free trial.

Bókun Pricing

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