Bókun Reviews - Pros & Cons, Ratings & more

Peek Pro

FareHarbor

Rezdy

TrekkSoft

Rezgo

Bokun is a cloud-based booking management solution which enables small to large travel & tourism businesses manage reservations, products content, images, categorization, pricing, inventory, and payments, plus an online booking engine which allows users to create custom booking websites

Bókun

Android

Linux

Web-based

Windows

iPad

iPhone

Self employed

Once you are familiar with Bokun it's a superb tool and the support team is awesome, always just a few minutes away to help you solve your issues.

Manager

But when I was faced with a weak checkout UX for our customers and with a bad support, I searched for other solutions.

When Bokun launched, I loved the product. It was affordable, solid and easy to implement into my website.

Manager 

I actually liked the options, the system and the way of managing it. It is recommended because it is useful, easy to use and priceless.

owner

Benefits are to have a software we can rely on, it provides ease of use, it's practical and have the best support we have ever experienced of any partner or platform we have worked with.

What I like best is the help when needed, usually very quick and accurate.

Director

Thank you so much for oportunity to work with you. It was great exspirience.

English Speaking Driver

Bokun is a big Booking Engine, easy to communicate with them and fast respond if you need help. Really happy to connect and use Bokun.

Owner

Ease of online booking and rapid response from help desk is the best part.

Owner/director 

Very easy to set up and with amazing and fast customer support.

At the time I was using it, customer support was the worst part of it.

CEO 

Many hasitate knowing that this is not a privately heald software but viator being behind it but I personally can't see why this is something that bad.

Sales Manager

Great API connectivity with key partners to ensure that our reservation information is up-to-date and accurate. Easy to add schedules, make modifications and update as necessary.

Director 

It's with confidence and pleasure that I recommend Bokun.

It helpee our business very much, as we can easily track our bookings and connect products with website and OTA's. It is easy to use and has good visibility of all products.

General Manager

Easy to use, friendly and suoer nice costumer support.

Managing Director

We are massively  disappointed by the move Bokun has made from commission based bookings to a monthly subscription fee.

Tech Support

Their UI is user friendly now that they remade most of it and is actually a massive upgrade from what it used to be.

I'm generally happy. I was assisted with my site and setting it up. I have been able to reach out to other resellers and operators in the marketplace and have working contracts with them. Everything has been easy for the most part. The only time I had an issue was when I would make a change that would affect the other OTA's and throw it out of synchronization, but Bokun was always quick to help me.

It works great for me

Excellent and easy to use, Awesome experience so far

Best Website Builder, Awesome experience 

We really dislike BOKUN because it is for small private experience, but if it is large company the services qre very bad, TRhis software is made only for viator or maybe otyher OTAs but not for daily uses, 

Bokun is waste of time and money

Hi Neeraj, thank you for taking the time to write a review about our company. We're sorry to hear that you're not happy with the platform and experience. While we want to hear all about the improvements that you're missing from our platform, we can't promise that these will be implemented or that they will be implemented swiftly, since any request need to go through validation by our product team and an assessment by IT first. We understand that your raised feedback is a feature that you need, and your feature has been submitted to the relevant department for evaluation.

We're sorry to hear that you feel this platform can't be used for daily use. Currently, our platform may be part of Tripadvisor but is its own subdivision and operating independently. You can connect to OTAs, your own system and partners using the marketplace and our use is meant for daily operations getting your bookings together in one place.
Many thanks - Valerie Bókun support team

Excellent,  have been with Bokun for 7 years.  Fair price, great customer service.

Working with Bokun

My experience with Bókun has been very positive overall. The support I received made a significant difference in my ability to use the platform effectively, and I appreciate their dedication to customer satisfaction. I look forward to continuing to work with them!

Exceptional Customer Service Experience with Bókun

I just spoke with [sensitive content hidden] and he was very knowledgeable and effective in guiding me through the process.

Great service

Good , finally Bokun has allowed me to see bookings on one platform 

Bokun , a easy way to keep track of bookings

effective and quick

Bokun is a great aid to travel businesses

Having an amazing experience so far and I am hoping they could help us sell out out products.

Perfect Booking Engine

Good operation 

So far very positive, but it will be better when they allow more integrations with other products.

Early day user of Bokun

Keep it up with the good work Bokun Team.

If your not tech savvy navigating the site can be tedious . Help is there through the chat option and that was greatly appreciated . Would definitely recommend. As my first reservation management platform I'm still navigating and learning 

Ease of use of Bokun

We work everyday with Bokun, after a couple of days it is very easy to work with - and our experience is, that Bokun improves support (quality and avalability in an outstanding manner) and also technical features are under permanent development, but not disturbing the daily use.

Excited to work with Bokun

Bokun is fully committed to helping suppliers.

Activation and intergration of Paypal payment provider on our website.

Great, as a starter is was daunting to start, but the customer sercice is so good it made the process easy

Bókun Reviews (2025)

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