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Turf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The customer self-service platform for SaaS.
Table of Contents
Turf - 2026 Pricing, Features, Reviews & Alternatives
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Turf overview
What is Turf?
Turf is a customer self-service platform that allows SaaS businesses to facilitate discussions between users and create one single meet point with community forums, documentation, knowledge sharing, product feedback & communication, and more. The platform allows businesses to facilitate discussions between users, collect feedback, display their roadmap, launch and maintain a knowledge base & help center, manage feature requests & bug reports, launch an academy, host technical documentation, deliver proactive customer support, and manage online events - all in one centralised environment.
It increases usage of self-service modules by centralising and integrating all customer-facing modules in a customer self-service hub and making the self-service hub completely usable from within your SaaS application.
Key benefits of using Turf
Lower your customer support costs by letting your users communicate with each other, building self-service modules like a knowledge base, and reduce ticket handling time.
Generate more leads through valuable niche-specific discussions in your self-service hub and identify upsell opportunities with existing customers.
Starting price
per month
Alternatives
with better value for money
Turf’s user interface
Turf reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
1
0
0
0
0
Turf's key features
Most critical features, based on insights from Turf users:
All Turf features
Features rating:
Turf alternatives
Turf
Starting from
95
Per month
LiveAgent
Starting from
15
Per month
Lucky Orange
Starting from
39
Per month
Intercom
Starting from
39
Per month
Turf pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited community members
- 4+ admin & moderator seats
- Community forum
- Knowledge base
- Customer feedback
- Academy
- Technical documentation
- Direct support module
- Event management
- Unlimited channels
- Private channels & sub-communities
- Analytics & moderation workflows
- In-app widget
- SEO optimization
- Polls & surveys
- Federated search
- Social login
- Member gamification levels
- Member voting engine
- Differentiated voting weights
- Gamification badges
- Custom single sign-on (SSO)
- Custom integrations
User opinions about Turf price and value
Value for money rating:
Turf integrations (8)
Top integrations
Turf support options
Typical customers
Platforms supported
Support options
Training options
Turf FAQs
Turf has the following pricing plans:
Starting from: $95.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Turf?
Turf has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Turf support?
Turf supports the following languages:
English
Q. Does Turf offer an API?
Yes, Turf has an API available for use.
Q. What other apps does Turf integrate with?
Turf integrates with the following applications:
HubSpot Marketing Hub, Zapier, Zendesk AI, Canny, HubSpot CRM, Intercom, HubSpot Service Hub, Productboard
Q. What level of support does Turf offer?
Turf offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)