App comparison
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CustomerX
Digital solution with resources for customer satisfaction.
CustomerX Alternatives & Competitors (2026)
Top 5 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
No pricing info
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Engagement Tracking
N/A
Widgets
N/A
Customer Experience Management
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
No pricing info
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Chat/Messaging
N/A
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Customizable Forms
N/A
Widgets
N/A
Survey/Poll Management
N/A
Regale
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales enablement and demo solution
Value for money
No pricing info
Starting price
No pricing info
Functionality
Sales Onboarding & Training
5/5
Personalization
5/5
Customizable Branding
5/5
Top Features
Widgets
N/A
Chat/Messaging
N/A
Usage Tracking/Analytics
N/A
monday CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Value for money
Starting price
No pricing info
Functionality
Project Management
5/5
Prioritization
5/5
Marketing Automation
5/5
Top Features
Configurable Workflow
N/A
Monitoring
N/A
Customizable Branding
N/A
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
Value for money
Starting price
No pricing info
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Engagement Tracking
N/A
NPS of Customers
N/A
Monitoring
N/A
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Value for money
Starting price
No pricing info
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Health Score
N/A
Account Alerts
N/A
Engagement Tracking
N/A
Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your ultimate workspace
Value for money
Starting price
No pricing info
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Engagement Tracking
N/A
NPS of Customers
N/A
Churn Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Value for money
Starting price
No pricing info
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Configurable Workflow
N/A
NPS of Customers
N/A
Customer Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM software to manage leads, sales, quotes & campaigns
Value for money
No pricing info
Starting price
No pricing info
Functionality
Task Management
5/5
Reporting/Analytics
5/5
Quotes/Estimates
5/5
Top Features
Collaboration Tools
N/A
Widgets
N/A
Usage Tracking/Analytics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve response times, monitor SLAs, and boost revenue
Value for money
No pricing info
Starting price
No pricing info
Functionality
Data Visualization
5/5
Time Series Analysis
5/5
Reporting & Statistics
5/5
Top Features
Collaboration Tools
N/A
Customer Management
N/A
Workflow Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Value for money
Starting price
No pricing info
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Real-Time Notifications
N/A
Configurable Workflow
N/A
Onboarding
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform the way your users tackle software adoption.
Value for money
Starting price
No pricing info
Functionality
Skills Tracking
5/5
Document Generation
5/5
Alerts/Notifications
5/5
Top Features
NPS of Customers
N/A
Contact Management
N/A
Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Value for money
Starting price
No pricing info
Functionality
Third-Party Integrations
5/5
Text Analysis
5/5
Segmentation
5/5
Top Features
Contact Management
N/A
Usage Tracking/Analytics
N/A
Churn Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel customer communication and engagement
Value for money
Starting price
No pricing info
Functionality
Marketing Automation
5/5
Contact Management
5/5
2-Way Messaging
5/5
Top Features
Collaboration Tools
N/A
Customizable Reports
N/A
Customer History
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product user experience software for product & UX teams
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
User Onboarding
5/5
Onboarding
5/5
Top Features
Customer History
N/A
Workflow Management
N/A
Widgets
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Customer Success & Account Management
Value for money
Starting price
No pricing info
Functionality
Usage Tracking/Analytics
5/5
Feedback Management
5/5
Email Management
5/5
Top Features
Contact Management
N/A
Multi-Channel Communication
N/A
Customer History
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leading LMS for Customer and Partner Training
Value for money
Starting price
No pricing info
Functionality
Customer Management
5/5
Data Import/Export
5/5
Virtual Classroom
4.8/5
Top Features
Chat/Messaging
N/A
Workflow Management
N/A
Customizable Branding
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing system to streamline help desk operations
Value for money
Starting price
No pricing info
Functionality
Remote Access/Control
5/5
Recurring Issues
5/5
Knowledge Management
5/5
Top Features
Customer Management
N/A
Account Management
N/A
Account Alerts
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalized live customer experience & engagement
Value for money
No pricing info
Starting price
No pricing info
Functionality
Screen Sharing
N/A
Live Chat
N/A
Remote Access/Control
N/A
Top Features
Configurable Workflow
N/A
Health Score
N/A
Customer Management
N/A