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Donately
5
92
4
72
3
14
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online fundraising for nonprofits, businesses & individuals
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Donately - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Donately overview
Based on 179 verified user reviews
What is Donately?
By industry, Donately reviewers are most commonly professionals in non-profit organization management (55%). The most frequent use case for Donately cited by reviewers is fundraising (59% of reviewers).
What do users say about Donately pricing?
Most reviewers indicate that Donately provides strong value for money due to affordable, scalable pricing and low fees, but some reviewers feel the fees are higher than competitors and entry pricing can be steep for nonprofits.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Donations and Donors
Fundraising Campaigns
Features
Integrations
Pricing
Payment Options
Donately’s user interface
Donately pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.1
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Donately?
By industry, Donately reviewers are most commonly professionals in non-profit organization management (55%). The most frequent use case for Donately cited by reviewers is fundraising (59% of reviewers).
Select to learn more
Who uses Donately?
Based on 179 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Donately's key features
Most critical features, based on insights from Donately users:
All Donately features
Features rating:
Donately alternatives
Donately
Starting from
99
Per month
Givebutter
Starting from
Free
Donorbox
Starting from
150
Per month
DonorPerfect
Starting from
119
Per month
Donately pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Avanced Page Customization
- Avanced Support for Integrations
- Customizable Donation Forms
- Dedicated Account Representative
- Donation Form Themes
- Donation Pages
- Donation Reciepts
- Embeddable Forms
- Expert Fundraising Advice.
- Peer-to-Peer Fundraising
- Recurring Donations. Mobile Responsive
- Text Messages Engagement
User opinions about Donately price and value
Value for money rating:
Of 29 reviews that provide robust commentary on Donately's price and value, mention it in a positive light.
Most reviewers indicate that Donately offers strong value for money, highlighting its affordable, scalable pricing, low or no fixed fees, and clear, fair fee structure. They appreciate the low processing and service fees, which help keep administrative costs down, and find it especially suitable for startups and smaller nonprofits. Some users report satisfaction with the free version and free trial options. However, some reviewers feel the fees are higher than competitors, particularly for nonprofits, and mention that entry pricing can be steep or that the platform is more expensive than similar alternatives.
, and
Donately integrations (39)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as Donately integrations and how users feel about them.
Integration rating: 4.8 (5)
Integration rating: 4.0 (4)
“The integration with Mailchimp is important because it allows you to automatically collect and manage email subscribers from your website, making it easier to run email marketing campaigns, send updates, and stay connected with customers without manu”
Nikole C.
permit tech
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Donately customer support
What do users say about Donately customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Donately customer support.
Widespread user sentiment highlights Donately's customer support as fast, responsive, and consistently helpful when issues arise.
A significant portion of users praise the knowledgeable, friendly staff and the effectiveness of support in resolving problems quickly.
Support options
Training options
To see what individual users say about Donately's customer support, check out the review snippets below.
“We thought everything about it was great and had no complaints. And even though we were using the free version, when we needed help from customer service, they were there and they were fantastic.”
Teresa S.
Director of Development
“We had an account manager we could reach out to and felt supported. ”
Rachel K.
VP, Marketing
Donately FAQs
Q. What is Donately used for?
Donately is an online, mobile-optimized nonprofit fundraising platform designed to help organizations collect and manage digital donations. Built for nonprofits, schools, churches, and mission-driven teams, Donately provides customizable donation forms, branded campaign pages, recurring giving tools, and peer-to-peer fundraising capabilities. Donation forms can be embedded directly into an existing website or hosted independently, allowing organizations to maintain full branding control without requiring a developer. The donation flow is flexible, supporting multiple giving frequencies, custom steps, eCards, and additional giving options through cart items such as tickets or merchandise — all within a single checkout experience. To support campaign execution, Donately offers structured campaign templates and access to a Campaign Marketplace with ready-to-use templates and playbooks designed to help teams launch faster. The platform integrates natively with tools such as Salesforce, HubSpot, Mailchimp, and Google Analytics, with additional connections available through Zapier and open API access for custom integrations. Donately includes real-time, filterable reporting with exportable donor data, automated donation receipts, and donor dashboards for managing recurring gifts and contribution history. All pricing tiers include the same full feature set, with platform fees ranging from 4% to 0%. Every organization receives access to real, human customer support to assist with setup, troubleshooting, and ongoing fundraising needs.
Q. What level of support does Donately offer?
Donately offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)
