Hello Club Pricing

Hello Club contains all the features that we required to move our membership 'database' off an unsecured excel spreadsheet and to keep track of payments and membership expiry. The most helpful features have been Stripe integration, allowing our members to pay by card for the first time and the robust search function, which allows you to easily find members or groups of members who fit certain criteria. The user interface is incredibly intuitive which allowed me to easily train other administrators.

The thing we liked least about Hello Club was the pricing structure, however when I compared to other, similar programs, Hello Club was the best option. The company also made clear that they look at each case individually to ensure that the best deal is reached. They have recently released an 'Entry' tier in their pricing structure which is a perfect fit for us so this slight problem has been negated.

Thank you for your review Bevan! We're glad that our Entry plan filled a gap that you had identified in our pricing structure. Great to hear you have found Hello Club easy to work with and intuitive.

My favourite part is all the features you have, but above all of this was the customer support and flexibility from the beginning with regard to developing features.

We really required some kind of league management, but this will be rectified in your merger.

It is very user friendly and being web based means I can use it from my phone anywhere in the world.

The payment system. Banks are still advising their customers no to use POLi. It would be good to have a page showing who has booked a month in advance like the old system.

Hi Ewen, thank you for your review! We are g lad to hear you find the system user friendly and that it's saving you on time and costs. As for the bookings, did you know we have a booking overview page which allows you to filter and see all upcoming bookings in a list? Let us know if you can't find it and we'll point you in the right direction. Agreed that not everyone likes or recommends POLi,...

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Great cost effective system to manage our club training schedule, payment and attendance.

Native App would be great. We've had to help members set up using favourites. Reporting could be improved.

1. that I could set it up and use it for free 2. the various membership tracking options 3. the invoicing summaries of member fees owing 4. amazing customer service 5. dynamic web app enabling for mobile device

1. Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions 2. Lack of membership attendance tracking

Hi there, thank you for your review! We're happy to hear you had a good experience with your trial. We're currently working on our event sign up functionality which will include attendance tracking, so hopefully that will be of use to you. If you'd like to have a chat about low cost payment options do get in touch and we'll see if there's anything we can do to help. We would love to help your club use our product to its fullest potential and are always looking for ways to improve.

System was so easy to learn and use. Very affordable and does everything you need if you own a gym. Staff are awesome so helpful.

No real cons, unfortunately with covid restrictions changing so much where I live the program was missing an option to add vaccine receipts.