App comparison
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MCUBE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
MCUBE Alternatives & Competitors (2026)
Top 4 free alternatives

Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs


0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


0.3
Value for money
Starting price
No pricing info
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5

Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business


0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5

USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect


Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5

VICIdial
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source call center software with predictive dialer


0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Call Scripting
5/5
Call Disposition
5/5
VoIP Connection
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.3
Value for money
Starting price
No pricing info
0.3
Functionality
File Sharing
5/5
Auto-Dialer
5/5
Screen Sharing
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


5.0
Value for money
Starting price
No pricing info
0.7
Functionality
Reporting/Analytics
N/A
Scheduled Recording
N/A
Learning Paths/Tracks
N/A
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Confirmations/Reminders
N/A
Call Scheduling
N/A
Availability Management
N/A
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


Value for money
Starting price
No pricing info
0.4
Functionality
Campaign Management
N/A
Call Center Management
N/A
Chat/Messaging
N/A
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


Value for money
Starting price
No pricing info
0.5
Functionality
Chat/Messaging
N/A
Call Disposition
N/A
Computer Telephony Integration
N/A
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Reporting/Analytics
5/5
Chat/Messaging
5/5
Caller ID
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Reminders
5/5
Fax Management
5/5
Collaboration Tools
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Reporting/Analytics
5/5
Quality Management
5/5
Progressive Dialer
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.2
Value for money
Starting price
No pricing info
0.5
Functionality
Data Import/Export
N/A
Callback Scheduling
N/A
Call Center Management
N/A
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Computer Telephony Integration
5/5
Caller ID
5/5
Voice Mail
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Support Ticket Management
5/5
Call Routing
5/5
Live Chat
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.8
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Live Chat
5/5
Automated Routing
4.8/5
Automatic Call Distribution
4.5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.6
Value for money
Starting price
No pricing info
0.4
Functionality
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5


0.5
Value for money
Starting price
No pricing info
0.6
Functionality
For Call Centers
5/5
Compliance Management
5/5
Campaign Management
5/5
Top Features
Multi-Channel Communication
5/5
Automated Routing
5/5
Call Recording
4/5
