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Meltwater

Media monitoring and media intelligence solution

Table of Contents

Meltwater - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Meltwater overview

What is Meltwater?

As a global pioneer in online media monitoring and media intelligence, Meltwater stands out as the most comprehensive all-in-one solution for public relations, communications, and marketing professionals.

Sift through news stories, social media postings, and many other media types so that users can monitor everything relevant to their brand, competitors, and industry. Our innovative AI-driven media monitoring technology, in conjunction with our global network of partnerships, provides our clients access to content on a local, national, and global level.

Powered by the largest content database in the industry, our reports clear the clutter to bring actionable insights. We understand that every organisation has different KPI’s when it comes to measuring results. Using our extensive range of metrics, clients can customise the service to their needs to better understand their return on investment and results.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Information Accessibility

PR Media Database

Social Media Monitoring

Customer Support

Client Email Management

Monitoring Team

Meltwater’s user interface

Ease of use rating:

4.0

(96)

Meltwater pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(9)

3-4(49)

5(38)

What do users say about Meltwater?

different verticals and sections for campaign, monitoring, and others

Select to learn more

Who uses Meltwater?

Based on 96 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Internet

Higher Education

Non-Profit Organization Management

Others

Use cases

Social Media Analytics Tools

Public Relations

Social Media Monitoring

Social Listening Tools

Competitive Intelligence

Meltwater's key features

Most critical features, based on insights from Meltwater users:

Multi-Channel data collection

3.5

(4)

Engagement tracking

3.6

(5)

Campaign analytics

4.0

(3)

Post scheduling

4.2

(5)

Competitor monitoring

3.7

(3)

Customizable reports

(0)

All Meltwater features

Features rating:

4.0

(96)

Access controls/permissions

(0)

Activity dashboard

(0)

Ad hoc reporting

(0)

AI/Machine learning

4.0

(1)

Alerts/Notifications

(0)

API

(0)

Approval process control

4.5

(2)

Article Author Database

3.5

(2)

Audience analytics

(0)

Audience engagement

(0)

Audience targeting

(0)

Automated publishing

4.3

(4)

Automated scheduling

(0)

Behavior analytics

(0)

Benchmarking

(0)

Brand management

(0)

Brand tracking

(0)

Calendar management

(0)

Campaign analytics

4.0

(3)

Campaign management

3.0

(1)

Campaign planning

(0)

Campaign tracking

(0)

Channel management

(0)

Clippings Management

3.0

(1)

Collaboration tools

(0)

Commenting/Notes

(0)

Communication management

(0)

Competitive analysis

4.0

(1)

Competitor monitoring

3.7

(3)

Contact database

4.0

(1)

Contact management

(0)

Content discovery

(0)

Content management

4.3

(6)

Content publishing options

(0)

Conversion tracking

4.0

(1)

Customer engagement

4.0

(1)

Customer segmentation

(0)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

2.0

(1)

Customization

(0)

Dashboard

4.0

(4)

Dashboard creation

(0)

Data import/export

3.8

(4)

Data visualization

3.0

(2)

Digital asset management

3.5

(2)

Drag & drop

(0)

Dynamic content

(0)

Email alerts

(0)

Email Distribution

2.5

(2)

Email marketing

(0)

Engagement tracking

3.6

(5)

Filtering

(0)

Hashtag tracking

(0)

Impact measurement

(0)

Influencer discovery

(0)

Influencer relationship management

(0)

Influencer tracking

(0)

Keyword filtering

(0)

Keyword tracking

4.3

(4)

KPI monitoring

(0)

Lead generation

(0)

List management

(0)

Marketing automation

(0)

Media monitoring

(0)

@mentions

(0)

Mobile alerts

4.0

(1)

Monitoring

4.3

(3)

Multi-Account management

4.3

(4)

Multi-Campaign

(0)

Multi-Channel attribution

(0)

Multi-Channel data collection

3.5

(4)

Multi-Channel distribution

(0)

Multi-Channel management

(0)

Multi-Channel marketing

(0)

Multi-Language

(0)

Natural language processing

(0)

Negative feedback management

(0)

Performance metrics

1.0

(1)

Post scheduling

4.2

(5)

Predictive analytics

(0)

Press Monitoring

4.0

(3)

Press Release Builder

3.5

(2)

Real-Time analytics

5.0

(1)

Real Time Comparisons

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Reporting/Analytics

3.6

(11)

Reporting & statistics

(0)

Reputation management

(0)

Response management

(0)

Review monitoring

2.5

(2)

ROI tracking

(0)

Scheduling

(0)

Search/Filter

3.5

(4)

Sentiment analysis

4.0

(3)

Social listening

3.7

(3)

Social marketing

(0)

Social media integration

4.0

(2)

Social media monitoring

5.0

(1)

Social mentions tracking

(0)

Social Performance Management

(0)

Tagging

(0)

Template management

(0)

Third-Party integration

(0)

Third-Party integrations

(0)

Trend analysis

5.0

(1)

User management

(0)

Visual analytics

(0)

Website analytics

(0)

Website Monitoring

(0)

Web tracking

5.0

(1)

Widgets

5.0

(1)

Workflow management

4.0

(2)

Meltwater alternatives

Meltwater

4.0

(96)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.0

Value for Money

3.4

Customer Support

3.7

Zoho Social

4.7

(3.4K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.5

Publer

4.8

(911)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.7

Hootsuite

4.4

(3.7K)

learn more

Starting from

199

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.1

Customer Support

4.2

Meltwater pricing

Value for money rating:

3.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Essentials

No pricing info

Features included:

24/7 individualized training course access
For smaller teams

Suite

No pricing info

Features included:

Multiple solutions for cross-department impact
Integrated tools for simple navigation and reporting
Ability to scale
For small to big teams

Enterprise

No pricing info

Features included:

Custom suite of solutions
Managed and Premium Services for all customer use cases
Unified comprehensive datasets
Integrated solutions for all stakeholders
For global organizations with unified pricing and contracting

User opinions about Meltwater price and value

Value for money rating:

3.4

(96)

To see what individual users think of Meltwater's price and value, check out the review snippets below.

“Since I have been using meltwater for the past two year my favorite feature is the X (Twitter) analytics dashboard that gives us an analysis of mentions with demographic data on age gender and RT QT and many more apart from that the buzz alerts where in if there is a surge in mention it notified us via mail and in tool”