App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Quality Driven Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience and satisfaction solution
Quality Driven Software Alternatives & Competitors (2026)
Top 5 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.5
Value for money
Starting price
0.6
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
SMS Messaging
N/A
Customer Experience Management
N/A
Complaint Monitoring
N/A
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.7
Value for money
Starting price
0.4
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
SMS Messaging
N/A
Search/Filter
N/A
Complaint Monitoring
N/A
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.4
Value for money
Starting price
0.3
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Complaint Monitoring
N/A
SMS Messaging
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
0.1
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Complaint Monitoring
N/A
SMS Messaging
N/A
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.8
Value for money
Starting price
0.6
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Complaint Monitoring
N/A
ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Reporting/Analytics
5/5
NPS Survey Structure
5/5
Template Management
5/5
Top Features
Complaint Monitoring
N/A
monday CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.4
Value for money
Starting price
0.4
Functionality
Project Management
5/5
Prioritization
5/5
Marketing Automation
5/5
Top Features
Feedback Management
N/A
Customer Experience Management
N/A
Survey/Poll Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Survey Builder
N/A
Campaign Analytics
N/A
Phone Polling
N/A
Top Features
Customer Experience Management
N/A
Complaint Monitoring
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.9
Value for money
No pricing info
Starting price
1.0
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Performance Metrics
N/A
Customer Experience Management
N/A
Complaint Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing platform for collecting and showcasing reviews
0.9
Value for money
Starting price
0.5
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Customizable Templates
N/A
Customer Experience Management
N/A
SMS Messaging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
0.2
Value for money
Starting price
0.2
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Search/Filter
N/A
Performance Metrics
N/A
Complaint Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
0.5
Value for money
Starting price
0.4
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Complaint Monitoring
N/A
SMS Messaging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
0.4
Value for money
Starting price
0.7
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
SMS Messaging
N/A
Complaint Monitoring
N/A
Third-Party Integrations
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Learn what your users want you to build
0.1
Value for money
Starting price
0.1
Functionality
Customer Experience Management
5/5
Feedback Management
4.9/5
CRM
4.5/5
Top Features
Customizable Templates
N/A
Complaint Monitoring
N/A
Reporting/Analytics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer satisfaction software
Value for money
Starting price
0.1
Functionality
Benchmarking
N/A
360 Degree Feedback
N/A
Performance Management
N/A
Top Features
Customizable Templates
N/A
Customer Experience Management
N/A
Search/Filter
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
0.5
Value for money
Starting price
0.5
Functionality
Service Level Agreement (SLA) Management
4.5/5
Self Service Portal
4.5/5
Reporting/Analytics
4.5/5
Top Features
Search/Filter
N/A
Customizable Templates
N/A
Customer Experience Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
0.6
Value for money
Starting price
0.7
Functionality
Real-Time Notifications
5/5
Remote Access/Control
5/5
Task Management
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent system for customer experience management
2.9
Value for money
No pricing info
Starting price
1.9
Functionality
Multi-Channel Data Collection
N/A
Text Analysis
N/A
Document Storage
N/A
Top Features
Performance Metrics
N/A
Feedback Management
N/A
SMS Messaging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website feedback and bug reporting tool
0.1
Value for money
Starting price
0.1
Functionality
Issue Tracking
5/5
File Sharing
5/5
Feedback Management
5/5
Top Features
Customer Experience Management
N/A
Complaint Monitoring
N/A
Performance Metrics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Revenues with Customer Engagement Management
1.3
Value for money
No pricing info
Starting price
1.3
Functionality
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Top Features
Customizable Templates
N/A
Customer Experience Management
N/A
Search/Filter
N/A
