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Showpass
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A ticketing app for event organizers & goers
Table of Contents
Showpass - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Showpass overview
Based on 406 verified user reviews
What is Showpass?
Showpass is a ticketing program with key features that include barcode and ticket scanning, mobile access, ticket reservations, and more.
Who uses Showpass?
Reviews for Showpass come from a wide variety of industries, including entertainment (10% of reviewers), events services (5%), and hospital & health care (5%). The most frequent use case for Showpass cited by reviewers is ticketing (69% of reviewers).
What do users say about Showpass pricing?
Reviewers indicate that Showpass offers robust features for the price, and many appreciate its affordable pricing and lower fees than major competitors. Some users report that extra fees and higher costs for standard plans can be drawbacks.
Starting price
Pros & Cons
Coordination
Navigation
Responsiveness
Stability
Surcharges
Showpass’s user interface
Showpass pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Showpass?
Reviewers indicate Showpass is user-friendly, with easy event setup, seamless ticket management, and reliable integrations with websites and social media. They value its customization options, flexible payment methods, and helpful features for tracking sales, managing guest lists, and offering discounts. Most find navigation straightforward, though some mention initial confusion with advanced settings and reporting.
Users report responsive customer support and appreciate frequent feature updates, but they note occasional glitches, higher fees, and limited integration with some third-party apps. They say pricing is generally competitive, yet some dislike extra service charges and wish for more payment options.
Select to learn more
Who uses Showpass?
Based on 406 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Showpass's key features
GetApp's analysis of 77 verified user reviews collected between November 2021 and December 2024 identifies Showpass' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Showpass's Barcode/Ticket Scanning feature for its ease of use and reliability. They find it efficient for managing large crowds and tracking real-time entry numbers. Users report that adding tickets to the Apple Wallet enhances accessibility and reduces dependency on the internet. They mention that the scanning process is generally smooth, though some note minor issues with barcode size. Overall, users feel this aspect simplifies event entry and ensures a seamless experience. Of the 19 Showpass users who gave detailed accounts of their use of Barcode/Ticket Scanning, 100% rated this feature as important or highly important.
See related user reviews
Rhonda S.
Board member
Nico W.
Product Operations Educator
Users report that Showpass's Mobile Access is essential for modern event management. They appreciate receiving notifications and tracking tickets on their phones, highlighting the convenience of saving tickets to the Apple Wallet. Reviewers find the mobile app user-friendly and suitable for on-the-go access, though some note that the admin dashboard lacks certain capabilities. They emphasize the importance of mobile access in today's digital age, making it easier to manage events and purchase tickets. Of the 16 Showpass users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.
See related user reviews
Tania C.
Director of Customer Relations and Distribution
Luciana A.
Legal Assistant
Reviewers highlight Showpass's Ticket Reservations feature for its convenience and flexibility. They find it easy to reserve tickets in advance, which is particularly helpful when not ready to pay immediately. Users appreciate the ability to plan schedules and notify guests, as well as the streamlined process for purchasing and managing tickets. They also mention the benefit of having a will call list and the ease of use both at home and on the go. Some users, however, find it challenging to locate events and select dates. Of the 22 Showpass users who gave detailed accounts of their use of Ticket Reservations, 86% rated this feature as important or highly important.
See related user reviews
Laura B.
Student
Cara H.
CEO
All Showpass features
Features rating:
Showpass awards
Showpass alternatives
Showpass
Starting from
No pricing info
Purplepass
Starting from
No pricing info
TicketSauce
Starting from
No pricing info
Eventsquid
Starting from
4725
Per year
Showpass pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- Create unlimited events that are customized to your brand.
- Sell tickets from your event page or your own website.
- Access real-time event data to make informed decisions.
Professional
No pricing info
Features included:
- Create bundle pricing with Ticket Packages.
- Design and customize Assigned Seating Maps.
- Access tracking links for all channels.
- Upsell and promote event add-ons including food tokens and merchandise.
Custom Pricing
No pricing info
Features included:
- Accelerate ticket distribution with Group Sales.
- Sell Memberships and boost revenue with member-only perks.
- Buy Now & Pay Later payment options for your guests.
- Hardware access options.
- Dedicated Support
User opinions about Showpass price and value
Value for money rating:
Of 33 reviews that provide robust commentary on Showpass's price and value, 70% mention it in a positive light.
Reviewers indicate that Showpass offers a robust set of features for the price, with many appreciating its affordable pricing and lower additional fees compared to larger platforms like Ticketmaster. Users think the transparent pricing and various payment options help them stay within budget. Some reviewers find the pricing reasonable and beneficial for small events, while others appreciate the economical ticket prices and budget-friendly entertainment options. However, some users report that the pricing can be high, especially for standard plans and additional features. They also mention that extra fees, including credit card and administration fees, can be a drawback.
, and
To see what individual users think of Showpass's cost and value, check out the review excerpts below.
Showpass integrations (6)
Top integrations
Showpass customer support
What do users say about Showpass customer support?
Customer support rating:
We analyzed 73 verified user reviews to identify positive and negative aspects of Showpass customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from the Showpass team.
A significant portion of users appreciate the friendly, professional, and personalized assistance they receive.
Broad user base reports easy access to support, with staff often reaching out proactively to help resolve issues.
A small group of reviewers mention limited support hours and occasional difficulty reaching customer service during urgent times.
Support options
Training options
To see what individual users say about Showpass's customer support, check out the review snippets below.
“Showpass is very easy to use, the website is simple for the consumer to understand in all aspects, including safety and providing a personalized experience. If help is required the support team is quick to respond and ensures the customers happiness is exceeded.”
Monica V.
Manager
“Quality customer support has always been a struggle, but we were pleasantly surprised with the quick and concise feedback received from their service reps.”
Jordan J.
Customer service rep
“Their customer service closes at 7pm, which could be limiting in urgent situations.”
Eduardo S.
Event planner
Showpass FAQs
Showpass has the following pricing plans:
Pricing model: One Time License, Free, Subscription
Q. What is Showpass used for?
Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers.
Q. What are the benefits of using Showpass?
• Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select.
• Sell more merchandise, drink tickets and food before gates even open.
• Own your traffic with white-labelled ticketing on your own Wordpress, Squarespace, or custom site.
• Setup early-bird specials, social sharing discounts, and auto-release ticketing to sell out your event.
• Manage staff and volunteer payment permissions through the app.
• Track door sales and dollars at the gate, so you never have to worry about your cashbox.
• Showpass’ Facebook integration lets your buyers purchase right from your Facebook event page in just two clicks.
• Accept payments at the door with an integrated POS system
Q. Who are the typical users of Showpass?
Showpass has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Showpass support?
Showpass supports the following languages:
English, French
Q. Does Showpass support mobile devices?
Showpass supports the following devices:
Android, iPad, iPhone
Q. Does Showpass offer an API?
No, Showpass does not have an API available.
Q. What other apps does Showpass integrate with?
Showpass integrates with the following applications:
Campaign Monitor by Marigold, WordPress, Domo, Squarespace, Mailchimp
Q. What level of support does Showpass offer?
Showpass offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum
