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Silent Auction Pro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple * Affordable * Powerful
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Silent Auction Pro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Silent Auction Pro overview
Based on 402 verified user reviews
What is Silent Auction Pro?
By industry, Silent Auction Pro reviewers are most commonly professionals in non-profit organization management (38%). The most frequent use case cited is auction management (92% of reviewers).
What do users say about Silent Auction Pro pricing?
Most users consider Silent Auction Pro to offer strong value for money, highlighting its affordability, flexible pricing tiers, and beneficial capped fees. However, some users report that percentage-based fees and upfront costs can challenge smaller non-profits.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Auction Management
Customer Support
Event Management
Navigation
Silent Auction Pro’s user interface
Silent Auction Pro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.6
Customer support
5.0
Reviews sentiment
What do users say about Silent Auction Pro?
By industry, Silent Auction Pro reviewers are most commonly professionals in non-profit organization management (38%). The most frequent use case cited is auction management (92% of reviewers).
Select to learn more
Who uses Silent Auction Pro?
Based on 402 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Silent Auction Pro's key features
Most critical features, based on insights from Silent Auction Pro users:
All Silent Auction Pro features
Features rating:
Silent Auction Pro awards
Silent Auction Pro alternatives
Silent Auction Pro pricing
Pricing plans
Pricing details:
User opinions about Silent Auction Pro price and value
Value for money rating:
Of 50 reviews that provide robust commentary on Silent Auction Pro's price and value, 94% mention it in a positive light.
Most users consider Silent Auction Pro to offer strong value for money, frequently highlighting its affordability compared to other auction software. They indicate that the platform provides all necessary tools at a price significantly lower than competitors, with many reviewers noting that the modular pricing structure and flexible tiers make it easy to find a plan that fits their needs and budget. Most reviewers indicate that the software’s wide range of features, combined with its reasonable cost, make it especially appealing for organizations seeking a cost-effective solution. They appreciate that the pricing reflects the complexity of their requirements and that capped fees and low fixed costs are beneficial. Users say the ability to use the software multiple times within a year without extra charges adds further value. Some reviewers find that the product is well worth the investment, especially when considering the included customer support and overall functionality. However, some users report that the percentage-based fee model and upfront costs can be challenging for smaller non-profits or those with limited budgets. A few reviewers feel that the price, while lower than some competitors, is still somewhat high or that giving up a percentage of proceeds is a drawback.
, and
To see what individual users think of Silent Auction Pro's cost and value, check out the review excerpts below.
Silent Auction Pro customer support
What do users say about Silent Auction Pro customer support?
Customer support rating:
We analyzed 209 verified user reviews to identify positive and negative aspects of Silent Auction Pro customer support.
The majority of users praise Silent Auction Pro's customer support for being highly responsive and available even during weekends.
A large number of users highlight the team's willingness to resolve issues quickly, often providing solutions within hours.
Frequently reported by users, the support staff is described as knowledgeable, patient, and proactive in offering helpful suggestions.
Widespread user sentiment appreciates the extensive help resources, tutorials, and personalized assistance throughout the auction process.
Support options
Training options
To see what individual users say about Silent Auction Pro's customer support, check out the review snippets below.
“This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand that auctions happen on weekends and support needs to be available then, and when we found a few quirks in the software they were repaired immediately, often by the developer personally.”

Lara K.
Executive Director
“The customer service team at SilentAuction Pro was amazing they worked though many of our technically difficulties and any questions we had with using the software. If they didn't know why something happened or how to hep us they started asking other colleges and would have a solution back to us in less than 12 hours.”
Natalie C.
Aquatics Director
“Silent Auction Pro not only made it go like clockwork, we also had the benefit of all of their great customer service, basically 24/7 for all of our questions getting everything set up. ”
Sally T.
Gala Co-Chair
Silent Auction Pro FAQs
Silent Auction Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Silent Auction Pro used for?
Silent Auction Pro is a an application geared toward charitable organizations of all sizes to simplify fundraising efforts. Build and store your donor database, collect one-time and recurring donations, and manage your entire event from start to finish. The software accommodates in-person, online or hybrid events that may include online registration, ticket sales, mobile bidding, credit card processing, custom text and email donor communications, and more. Additional features like sponsor recognition, absentee bidding, silent, live and fixed-price auction types, proxy bidding, multiple donation photos and videos with built-in image editing, and bidder watch lists make your event seamless, easy and fun for all.
Q. What are the benefits of using Silent Auction Pro?
• Web based
• User Friendly
• Unlimited contacts
• Clean look with customizable landing page
• Multiple, high resolution images and video
• Mobile/Online bidding
• Text out-bid notifications
• Simple, quick check-in
• Bidder self check-out
• Accepts all major credit cards
• Emailed receipts and donor thank you letters
• Detailed reporting
• Data export
Q. What languages does Silent Auction Pro support?
Silent Auction Pro supports the following languages:
English
Q. Does Silent Auction Pro support mobile devices?
Silent Auction Pro supports the following devices:
Android, iPad, iPhone
Q. Does Silent Auction Pro offer an API?
No, Silent Auction Pro does not have an API available.
Q. What level of support does Silent Auction Pro offer?
Silent Auction Pro offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
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