App comparison
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Thematic
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer feedback analysis
Last updated: October 2026
Thematic Alternatives & Competitors (2026)
Top 7 free alternatives
Birdeye
Cloud-based agentic marketing for multi-location brands
0.4
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Ad hoc Analysis
N/A
AI/Machine Learning
N/A
Alerts/Notifications
N/A
0.5
Value for money
Starting price
0.2
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
Ad hoc Analysis
N/A
AI/Machine Learning
N/A
Boolean Search
N/A
0.7
Value for money
Starting price
Functionality
Dashboard
5/5
AI/Machine Learning
4.5/5
Data Capture and Transfer
4.5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.4
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Ad hoc Analysis
5/5
Ad hoc Query
5/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
AI/Machine Learning
N/A
Value for money
Starting price
Functionality
Anonymous Feedback
5/5
360 Degree Feedback
N/A
Anonymous Feedback
N/A
Top Features
Activity Dashboard
N/A
Ad hoc Analysis
N/A
AI/Machine Learning
N/A
0.1
Value for money
Starting price
0.1
Functionality
Benchmarking
5/5
360 Degree Feedback
N/A
Annotations
N/A
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
Ad hoc Analysis
N/A
Value for money
No pricing info
Starting price
Functionality
Behavioral Analytics
4.8/5
A/B Testing
4.7/5
Activity Tracking
4.7/5
Top Features
Access Controls/Permissions
N/A
Ad hoc Analysis
N/A
AI/Machine Learning
N/A
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
360 Degree Feedback
N/A
Action Management
N/A
Anonymous Feedback
N/A
Top Features
Ad hoc Analysis
N/A
AI/Machine Learning
N/A
Boolean Search
N/A
0.7
Value for money
No pricing info
Starting price
0.3
Functionality
API
4/5
Chat/Messaging
3/5
Collaboration Tools
N/A
Top Features
Activity Tracking
N/A
0.2
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
5/5
Communication Management
5/5
Competitive Analysis
5/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
Ad hoc Analysis
N/A
1.2
Value for money
Starting price
1.2
Functionality
AI/Machine Learning
5/5
Ad hoc Query
N/A
Ad hoc Reporting
N/A
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Ad hoc Analysis
N/A
Value for money
Starting price
0.2
Functionality
API
5/5
Categorization/Grouping
5/5
Ad hoc Reporting
N/A
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Alerts/Notifications
N/A
0.1
Value for money
Starting price
0.1
Functionality
Data Discovery
5/5
Data Extraction
4.8/5
Data Import/Export
4.5/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Ad hoc Analysis
N/A
0.1
Value for money
Starting price
0.6
Functionality
360 Degree Feedback
N/A
Anonymous Feedback
N/A
CES Survey Structure
N/A
Top Features
Activity Tracking
N/A
Ad hoc Analysis
N/A
Chat/Messaging
N/A
1.3
Value for money
No pricing info
Starting price
Functionality
Ad hoc Analysis
5/5
Customizable Reports
4/5
Ad hoc Reporting
N/A
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
1.1
Value for money
Starting price
1.1
Functionality
Customer Segmentation
5/5
Complaint Monitoring
4/5
360 Degree Feedback
N/A
Top Features
Activity Tracking
N/A
Ad hoc Analysis
N/A
AI/Machine Learning
N/A
4.9
Value for money
No pricing info
Starting price
4.7
Functionality
360 Degree Feedback
N/A
Ad hoc Query
N/A
Ad hoc Reporting
N/A
Top Features
Activity Tracking
N/A
Categorization/Grouping
N/A
Chat/Messaging
N/A
4.9
Value for money
Starting price
4.7
Functionality
Commenting/Notes
N/A
Complaint Monitoring
N/A
Contextual Search
N/A
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Ad hoc Analysis
N/A
4.9
Value for money
Starting price
4.7
Functionality
AI Text Summarization
N/A
Collaboration Tools
N/A
Computer Assisted Coding
N/A
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
4.9
Value for money
Starting price
4.7
Functionality
Annotations
N/A
Audit Trail
N/A
CRM
N/A
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A