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Ticket Tailor Logo

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Event ticketing for events of all sizes. Low fees. No fuss.

(17)

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Ticket Tailor Features

Features Summary

Functionality

4.7

/5

452

Total features

76

5 categories

Ticket Tailor features

API
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Segmentation
Attendee Tracking
Badge Printing
Barcode/Ticket Scanning

Common features of Ticketing software

API
Activity Dashboard
Attendance Management
Barcode/Ticket Scanning
Calendar Management
Concessions Management
Credit Card Processing
Customer Data Management

Price starts from

0.26

One-time payment

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

452

Price starts from

0.26

One-time payment

Total Features

76

Unique features

  • Guest List Search

  • Floor Plans & Maps

  • Onsite Registration

  • Multi-Currency

Functionality

4.5

/5

5.1K

Price starts from

0

Total Features

56

Features in Common

50

Unique features

  • Marketing Automation

  • Badge Management

  • Volunteer Management

  • Online Booking

Functionality

4.7

/5

2K

Price starts from

ic-pricetag

No pricing info

Total Features

93

Features in Common

43

Unique features

  • Chat/Messaging

  • Badge Management

  • Sponsorship Management

  • Presentation Streaming

Common Ticket Tailor comparisons

Reviewers who mentioned features said:

RA
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Ron A.

Arts and Crafts, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Decent product

Reviewed 5 years ago
Pros

Simple to understand and use. Not complicated with unnecessary features.

Cons

Constant marketing emails and offers, surveys etc.

AM
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Archimedes M.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First time user, very pleased.

Reviewed 2 years ago

With Ticket Tailor we can now accurately track how many people register for an event, and compare that to how many people actually attend the event. We can now also collect emails efficiently for producing distribution lists of attendees for thank you notes and future marketing of events.

Pros

I loved how I can have the flexibility of making the tickets either free or to determine the cost, and to factor in the additional fee for processing through Ticket Tailor.

Cons

Not being able to list specific names under one singular party. That made checking people in a little less specific than I would have liked.

JP
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John P.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First Time user that will be back

Reviewed 3 years ago

Great experience! We will use Ticket Tailor again for future events.

Pros

As a first time user of a ticketing event software platform I really appreciated the logical layout of setting up and the ease of use. Responses from customer service were always prompt and detailed. I like that while there were many other functions we didn't use (Seating charts, group notifications, ect) that we didn't have issues with just using the ticket tracking and sales functionality.

Cons

I'd like to have had the opportunity to more directly link non-support payment systems (Venmo) with the Offline payment. Mind you we didn't have any issue having people pay that way but being able to link more payment systems would have been a nice to have

AW
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Alex W.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great, easy to use product for a great price

Reviewed 2 years ago

Fantastic.

Pros

Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.

Cons

The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good! Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website. And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.

GS
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Gareth S.

Music, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor are an extremely stable online management system for selling event tickets

Reviewed 6 years ago

Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events. You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.

Pros

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points. Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as...

Cons

As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan. It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

CB
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Christopher B.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for a nonprofit Music org

Reviewed 5 years ago

Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit.

Pros

Ticket Tailor has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out.

Cons

Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out.

ET
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Esther T.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ticket Tailor Review

Reviewed 5 years ago

It’s been great. Very easy to use for the ticket buyers, great feature to be able to make a donation in the same transaction. The reporting can use some work. I would like to be able to generate a list of everyone who checked into the event post event.

Pros

Very easy to set up and customization, and cost savings for non profits

Cons

Some of the reporting needs work. Would like to have a report that shows who checked in post event.

RW
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Rachel W.

Events Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game changing process

Reviewed 10 months ago

I can't recommend Ticket Tailor more highly. It's literally changed my life! As new micro community business owner, I'm not yet earning much money and can't really justify a website, but then I found Ticket Tailor. It behaves like a website and acts as a platform for me to promote my community events. It's very user friendly and it's easy to edit details, duplicate events, change tickets, customise the message the customer receives after they've booked etc. But when I do get a website, it will intergrate within it. Plus Ticket Tailor has loads of features I haven't yet explored properly like adding products to upsell and creating a private community. Its more straightforward than Eventbrite and I love all the customisable options. 10/10 from me!

Pros

Everything! From ease of use, to customisations, to branded colours etc, to choice of integrations, to scanning in app, to transparent costs, to customer service.

Cons

I'd like to be able to add details of sponsors for my events.

BJ
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Barbara J.

Entertainment, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST Ticket Software out there!

Reviewed 5 years ago
Pros

We have been using this software for a couple of years now and we appreciate it's ease of use and does absolutely everything we need it to. For us, the best part is the flexibility of using it only when our events happen. We set up events a few times a year and after each event is over we are able to turn it off temporarily and turn it back on when we need it again. You do not have to pay for what you don't use. All our administrators appreciate its ease of use, the ticket users appreciate that it is mobile friendly. We love Ticket Tailor!

Cons

We have not experienced anything we do not like about this software at this point in time.

WD
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Will D.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to setup. Great Integrations. Clean Interface

Reviewed 3 months ago

We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad we changed to Ticket Tailor. The easy of selling both tickets and collecting donations on TT has around made the setup worth it. And the checkin app will make the event day so much easier than using an XLS file! Thank you TT team

Pros

We were up and running in less than 30 minutes. This includes adding a new event, integrating it with our Stripe account, integrating it with our MailChimp account and integrating it with our existing website on SquareSpace. I was HIGHLY skeptical that our users would purchase tickets AND make a donation for our fundraising event. Boy was I WRONG. Ticket Tailor's user interface really helps make it so easy for our users to do both. Thank you!

Cons

Small request - I would love a report (or maybe on the dashboard) that shows ticket sales $ and donations $ separately.

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Kathy Z.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A hidden treasure - Ticket Tailor has been critical in my organization's response to covid

Reviewed 3 years ago

My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found...

Pros

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

Cons

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

DC
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Dawn C.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First time with e-ticketing

Reviewed 4 years ago

For many years we have run Santa events with high quality cardboard tickets sold from our premises or bought through PayPal and posted out. We have also sold tickets on the day. Covid meant none of that was possible and we were very anxious about moving to e-ticketing. From the very start the product was very easy to use and customise and more importantly integrated very well with our website and our customers found it easy to use. The support team have been exceptional - answering queries at all hours when I'd reached a problem. What I love with their support team is that they never say- just click this option as though you were an idiot- they are very friendly always explained or linked to tutorials so you can understand in more detail.

Pros

Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for...

Cons

We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket...

LC
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Lauren C.

Events Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor is the best event software I’ve used

Reviewed 5 years ago

I work across many clients (currently three of our clients use Ticket Tailor) and it’s easy for both our team to use and for our clients teams to use. The reporting function is excellent and any time I’ve had a problem, their cCS TEAM usually helps solve it via chat.

Pros

I’ve been in events for 10 years and Ticket Tailor is the easiest software I’ve used for smaller, highly customized events. It’s easy for our team to set up, it’s easy for our customers to check out AND it’s the most inexpensive fee structure around. I use it for big clients in Silicon Valley and small clients around Montana and it works for everyone.

Cons

The refund process is tricky through PayPal and I wish you could partially refund orders right through the software. There’s also not an option to cancel a single ticket if it’s part of a larger order so we need to do a weird manual work around here. Also, the waitlist function is okay, but I’d LOVE if the waitlist had the ability to take first and last name too instead of just email.

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Brad T.

Music, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful Tool, Great Support, Easy to Use, Happy Customer!

Reviewed 2 years ago

We have a small event with some unique challenges (limited parking, limited camping, comped tickets, presale, retroactive discounts/refunds, etc). Planning the event has been so much easier since we found Ticket Tailor. While the interface is EXTEREMLY easy to use, the depth of features/settings allows for a lot of flexibility for our unique event (multiple ticket types, presale/GA sale, donation options, access codes, discount codes, etc.). In addition to the full feature set, Ticket Tailor customer service has always been extremely responsive through the live chat in the web app. I could not recommend Ticket Tailor enough for your event and looking forward to continuing to use this service as our event grows.

Pros

- Ease of use - Competitive pricing - Helpful support - Wealth of features/settings - Fun to use!

Cons

- Last event... we did not have our cellphones on a network (cell service was not available). A phone got logged out and lost the tickets checked-in. A local backup would be nice for the App.

vc
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valerie c.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Reviewed 5 years ago

We have been using Ticket tailor for several years and found it to effectively meet our needs as we can increase or decrease the amount of events we are paying for, it is easy to change your payment plan. There is also the option to resend tickets, cancel orders etc.

Pros

Straight forward to use and good reporting options. Allows you to set the transaction fee and ticket price. Not extortionate for the vendor.

Cons

The buytickets. link wording isn't always appropriate as we offer free events, although there is a join the guestlist option this isn't on the main link.

AB
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Adam B.

Arts and Crafts, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Perfect Product for Paint and Wine Nights

Reviewed 5 years ago

My overall experience has been great with TicketTailer. I can easily track and manage my events and clients. I enjoy the ease of use of the product, quick customer service feedback and open and transparent payments.

Pros

TicketTailer is very easy to use for not only the administrator but also for the clients. The payment integrations give many options for client payment and also the mailchimp integration makes it simple to track and communicate with your clients. I also like the feature of being able to use it for in-store sales as well. TicketTailer software allows me to quickly and easily manage my ticket sales and keep track of events.

Cons

With the last update the quick 'Create Order' button was buried inside of each event making it more clicks just to create new orders manually.

MM
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Matthew M.

Events Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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This a great system if you want basic ticket sales for smaller events

Reviewed 2 years ago

I have enjoyed working with the Ticket Tailor system. The team are all very professional, knowledgable and diligent. The system itself has been rock solid reliable and has never failed to deliver. If the system allowed us to grow the way we need to I doubt we would ever change.

Pros

The number one thing I like about Ticket Tailor is the support staff. They havent always had an answer that was what I wanted to hear but they have been there pretty much 24/7 and have always given 100% effort to help me out. I am a very demanding customer and I can be difficult when I need something in a rush and Ticket Tailor never let me down.

Cons

This is very personal to me because I run a company that works in a slightly odd way to the regular Ticket Tailor customer. For me the system is a little inflexible, slightly light on features and the reporting system is just lacking a few finer details. Please dont let that put you off unless you are, like us, trying to offer ticketing services on behalf of events. The lack of options regarding payment APIs is also an issue. Stripe, Stripe or Stripe.

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Emily E.

Hospital & Health Care, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most Economical Ticket Management Software!

Reviewed 5 years ago

Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide me a solution if I was not able to find the answer myself with their online forum.

Pros

This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list!

Cons

The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for.

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Verified reviewer

Health, Wellness and Fitness, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product for Event Ticket Sales

Reviewed 5 years ago

I have been using this after I migrated off of Event Brite due to the high fees. I am more than pleased with the transition. I have lowered my expenses by thousands of dollars per year and as a small business owner this has been huge! It does not do everything that some of the bigger players but I did not need most of the tools.

Pros

For the cost, it does almost everything I need. I run multiple events at a time and the configuration across the events is great. Great integration into my website. Extremely easy to use.

Cons

1. Need more email and customer outreach tools in the software. 2. Would like to sell additional add ons with pictures and options (not really deep on functionality at this time). 3. Reporting is super weak!

ML
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Matthew L.

Nonprofit Organization Management, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice interface! Super easy to use!

Reviewed 4 years ago

Excellent! They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up.

Pros

The UI of the platform is very nice and super user friendly. Love that it is able to do a broadcast of important announcements to our ticket buyers and that it is able to have many nifty functions which are built-in which allows me to customise the forms according to what I want or need. It's an excellent product! A lot of thought has been put into it to make it both versatile and user friendly.

Cons

Auto-Cancellations of Tickets. As we are handling large possible cancellations every week, it would be great if for free tickets the ticket buyers are able to cancel their tickets on their own accord so as to provide administrative ease. It will also be good if they could include an auto-email generator for 3 day reminders, 1 day before event reminders which are automatically sent out/ common template which we could just tap on. Sort of like how they have set up their confirmation email being able to have global/ event specific.

VV
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Viral V.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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simple intuitive and easy to manage

Reviewed 5 years ago
Pros

the dashboard give you all the information you need in one place! creating and maintaining the events is easy, the features to generate operator tickets, reissuing, cancelling, voiding , refunding tickets is a breeze. very good plans available for all size of events

Cons

honestly nothing to dislike, the one thing i would like improved (selfishly) is that if for a plan we have the ability to create 5 events when at the event itself if we have to scan tickets for multiple events we need to switch between events and it causes some issues with queuing. if we can merge the number of tickets allowed under 5 events into 1 event it might be better suited.

LW
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Lisa W.

Retail, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST OPTION for event ticketing and management

Reviewed 2 years ago

Ticket Tailor has allowed us to sell event tickets to a wider audience and to keep our ticket prices low enough to allow many people to be able to afford to purchase tickets. Their fee schedule is very reasonable and free events are offered free of ticketing fees. They have been very responsive to any and all questions about navigation and I am extremely happy that I found them.

Pros

The Ticket Tailor company strives to provide a cost-effective way to manage events. Any "free" or charitable event is at no cost to the organizer! That alone speaks to their commitment to helping non-profits and businesses of all sizes to be able to utilize this platform. Customer service is top-notch! They are not only responsive but they follow up just in case. We are a small business and we try our best to manage event expenses so that we can offer more compensation to our performers. Ticket Tailor has a fee schedule that has allowed us to accomplish this.

Cons

I would like to be able to manually add tickets that were sold outside of the TIcket Tailor platform and do so without a fee. (I understand why I can't, but it would be nice.)

CN
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Chris N.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Reviewed 4 years ago

Very good- it has helped us immensely when running and managing events.

Pros

Very good functions and features including good order management and easy to embed on other sites.

Cons

It would be really helpful to be able to move orders between events more easily.

AR
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Ali R.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best third party Ticketing App

Reviewed 5 years ago
Pros

Ticket Tailor is wonderful as it allows you to create a fully customizable form with ease. They also allow you to easily share the form in the best way for you. For me this works as a widget I can easily upload to my website. I can customize the widget and trust that it will work for my customers. From selecting the tickets to checkout I can trust customers have a professional and seamless process.

Cons

Ticket Tailor can do a better job at its paper attendee registration. Currently they focus on the QR system which works well but in events where paper is what is available they need to make that list more clear. The current attendee download option provides buyer details only while attendee details are not present. For that you would need to custom download a the order list for the events which is complicated and out of the way.

VH
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Vanessa H.

Events Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great ticket plaform for small events

Reviewed 5 years ago

Very good and will continue to use after 3 years with them.

Pros

Simple, good value for money and great customer service. Does the job well, easy to add tickets, track sales, export orders, refund customers etc. Also that booking fee to customer is optional - this is really good!

Cons

Still has fairly basic features, although they are always trying to improve which is noticeable. Would be great to have optional add ons during ticket purchases to reduce the number of tickets on main page (e.g. if your event has paid extras such as dining, spa, glamping...) also the option for customers to pay in instalments which is becoming popular in events. You can do this manually fairly easily but would be brilliant if it was a built in feature and customers got sent remiders automatically. And finally the option to collect emails for a mailing list, a GDPR compliant opt in or opt out at checkout.