Ticket Tailor Reviews

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

I like that Ticket Tailor is a small and local business. A friend recommended it and I was attracted to it being independent and has a friendly and responsive team of staff. The software is easy to use even for those of us who are not techy.

I don't know if the events I post could also be publicised by Ticket Tailor?

It's simple to get going, easy to get online and selling, very cost effective, and helps with a variety of event styles we operate and promote

it's a bit fixed at times. i need flexibility in some of our ticketing options, but we can't do this yet.

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

This software took a while to set up with a hiccup or 2 from my end. I was using it to cater for a group of seniors who usually struggle with many things on line. I was able to issue 500 tickets smoothly. A few unhappy customers which appeared to be their lack of understanding - not the software!

I found the reminders a bit hard to understand - you can add more personal details than I first thought

The best thing for me is the pricing. Once I pay my monthly fee THAT'S IT. Paypal & Stripe take their fees out and send me my money. There is no future payment going back to the service.

I really have NO cons but the check-in app has been glitching

Event page customization, broadcast emails, door list generation.

No faults that I could name at the moment.

I have used Ticket Tailor for tickets for selling concert tickets which has worked very well. I have received a great service, very helpful and quick response to queries. The system has a good balance between simple and easy to use, yet having enough features to work for different scenarios. And it's competitively priced too.

The next thing I'd like to do is integrate check-out directly in my web page, but not sure that's possible with my Wix website.

Every time I had a question or an issue the CS tram helped walk me through the problem. They also followed up.

I wish it had more ability to create more customized ticketing pages for photos l, text and the general look

Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for...

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We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket...

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I’ve been in events for 10 years and Ticket Tailor is the easiest software I’ve used for smaller, highly customized events. It’s easy for our team to set up, it’s easy for our customers to check out AND it’s the most inexpensive fee structure around. I use it for big clients in Silicon Valley and small clients around Montana and it works for everyone.

The refund process is tricky through PayPal and I wish you could partially refund orders right through the software. There’s also not an option to cancel a single ticket if it’s part of a larger order so we need to do a weird manual work around here. Also, the waitlist function is okay, but I’d LOVE if the waitlist had the ability to take first and last name too instead of just email.

It's incredibly easy to use. I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.

Sometimes the chat box can be a little big and intrusive but it doesn't really matter because 9 times out 10 it's really useful information that pops up.

I really like the ease of use and how simple it is to setup a store front for tickets. Super quick set up time and very accessible to manage and make quick edits if needed

I dislike the fact that we cannot customize the look of our tickets and rather are stuck with the default 'QR' coded squares that are the printable 'tickets'. We would like to see something that allows us to be creative with the presentation of our tickets and make them feel like actual concert tickets

Straight forward to use and good reporting options. Allows you to set the transaction fee and ticket price. Not extortionate for the vendor.

The buytickets. link wording isn't always appropriate as we offer free events, although there is a join the guestlist option this isn't on the main link.

Ease of use. Technical support team very efficient. Monthly fees much less than "Eventbrite" style services We choose not to have any booking fees at all for our customers. It just works...

My only reservation is that there is no support for multiple users, although we've been told this is on the roadmap.

Price. Pay as you go option. Responsive help desk.

Tricky sometimes to embed graphics or videos. Formatting of paragraph spacing sometimes too very challenging. Often have had an event that has big spaces in the copy that are only just good enough. I seem to have no space or a huge one. Not ideal.

Instant paypal payments for each ticket transaction No middleman fees Low fees Easy to set up and manage box office Easy to manage guests Easy to view basic insights on ticket sale performance

Occasionally need to manually resend ticket when someone doesnt recieve ticket No warning if you go over subscription tier ticket limit, just upgrades automatically

TicketTailer is very easy to use for not only the administrator but also for the clients. The payment integrations give many options for client payment and also the mailchimp integration makes it simple to track and communicate with your clients. I also like the feature of being able to use it for in-store sales as well. TicketTailer software allows me to quickly and easily manage my ticket sales and keep track of events.

With the last update the quick 'Create Order' button was buried inside of each event making it more clicks just to create new orders manually.

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points. Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as...

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As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan. It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list!

The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for.

Ticket Tailor makes it so easy to integrate ticket sales into our website, and the page of all of our online courses looks fantastic via the TT upcoming events page, in fact we have left eventbrite and kajabi and now run our sales only through Ticket Tailor. It even allowed us to schedule online calls with Santa as a fundraising effort for the festival, far better than Calendly or the other scheduling software we tried. We also love the event link placeholder so that we don't necessarily need to generate the link in advance - for things like the Santa calls, this meant that we only needed to generate a link once the call was booked. It has also alleviated much of the fear of sending the wrong link, only to need to change it before the event.

We really need a batch import option to import attendees from other software such as an excel list (in the case of free attendees etc). We also would like more integration with zapier and/or integromat. As an example, I need to forward every time a coaching session is booked - but zapier will only send an email every time a new ticket is booked, regardless of the event. To get around this, I have it put the ticket event in the title, but if I could pre-select to only include new tickets for a certain event, then I could automatically forward them to the correct team member. And integromat doesn't have an integration at all at the moment.

Price is very affordable A lot of features

More payment options. For example, money can go directly to my bank account rather than through Stripe or PayPal

For the cost, it does almost everything I need. I run multiple events at a time and the configuration across the events is great. Great integration into my website. Extremely easy to use.

1. Need more email and customer outreach tools in the software. 2. Would like to sell additional add ons with pictures and options (not really deep on functionality at this time). 3. Reporting is super weak!

Everything about this is great. It user friendly and very efficient. It saves a ton of time. Its like hiring an event organizer. Everything you need is here. easy to navigate, easy to keep track, easy to organize.

Nothing.. there was literally nothing I didn't like