Ticket Tailor Reviews

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

Setting up our event in Tickettailor was a snap and the barcode scanning the night of the show was ridiculously easy. I saw the fear in my volunteers' eyes when they were told they were using an app, but afterwards they all said that it worked perfectly! I had to contact tech support a couple of times, always received a helpful answer in minutes.

There is a discount code that applies to all tickets of a type per order, and one that is % or $ off that is a one time use code. Would like a % or $ off option the entire order for a multi-use discount code. But that is very minor

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.

The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good! Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website. And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.

Ticket Tailor is a wonderful ticketing solution for my online and in person events. The pricing is great, but even more is that the customer experinece is excelleng. My clients have remarked at how easy it is to use and work with - from reviewing events to purchase. I love that and so do they.

The WordPress widget is not great and does not have any way to customize or make more user friendly. If this were resolved they would be a 10/10.

This product is user friendly and allows us to customize the tickets, events, and images to the extent that we need. Often, I have used products that are either easy to use and don't have customization or have customizing options but are too complex. Ticket Tailor is well-balanced. We are a small, nonprofit organization so limiting expenditures on events is critical to our ability to use the funds for programming. Ticket Tailor's pricing makes it possible for us to maximize fundraising efforts. We now use it for every fundraising event.

For our events, Ticket Tailor meets all of our ticketing and registration needs. In the past, we were struggling with no feature to create tables, but that feature was recently added. There really isn't anything we have seen missing from the platform.

Ticket Tailor is a highly intuitive site, and I have managed to set up everything I wanted to with minimal support. Where I did seek assistance it was both speedy and useful.

There is not an endless list of 'bells and whistles' extras - but so far I have all I need

Easy to use software, mostly intuitive. Great support.

Would like to be able to download doorlist with names alphabetically by surname. But not a big issue.

Product is very easy to use. From srart up to going live with tickets is simple.

Having to set up a stripe account. It would be nice if it was all in one set up.

Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for...

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We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket...

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I’ve been in events for 10 years and Ticket Tailor is the easiest software I’ve used for smaller, highly customized events. It’s easy for our team to set up, it’s easy for our customers to check out AND it’s the most inexpensive fee structure around. I use it for big clients in Silicon Valley and small clients around Montana and it works for everyone.

The refund process is tricky through PayPal and I wish you could partially refund orders right through the software. There’s also not an option to cancel a single ticket if it’s part of a larger order so we need to do a weird manual work around here. Also, the waitlist function is okay, but I’d LOVE if the waitlist had the ability to take first and last name too instead of just email.

- Ease of use - Competitive pricing - Helpful support - Wealth of features/settings - Fun to use!

- Last event... we did not have our cellphones on a network (cell service was not available). A phone got logged out and lost the tickets checked-in. A local backup would be nice for the App.

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

It's incredibly easy to use. I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.

Sometimes the chat box can be a little big and intrusive but it doesn't really matter because 9 times out 10 it's really useful information that pops up.

We had challenges with Eventbrite at the strat of the pandemic and needed a new solution fast. I checked all the platforms out and ended up choosing Ticket Tailor. Short learning curve but easier, faster and slicker by far than eventbrite. No not as many features, but the features that are needed ar all there. Cost wise its WAY cheaper too. The whole team loves it now where EB was always a chore.

All my issues get addressed in a Zoom call with the team! Yes I can actuaklly talk to humans who make the product. That alone is a gamchanger.

I really like the ease of use and how simple it is to setup a store front for tickets. Super quick set up time and very accessible to manage and make quick edits if needed

I dislike the fact that we cannot customize the look of our tickets and rather are stuck with the default 'QR' coded squares that are the printable 'tickets'. We would like to see something that allows us to be creative with the presentation of our tickets and make them feel like actual concert tickets

Straight forward to use and good reporting options. Allows you to set the transaction fee and ticket price. Not extortionate for the vendor.

The buytickets. link wording isn't always appropriate as we offer free events, although there is a join the guestlist option this isn't on the main link.

Ease of use. Technical support team very efficient. Monthly fees much less than "Eventbrite" style services We choose not to have any booking fees at all for our customers. It just works...

My only reservation is that there is no support for multiple users, although we've been told this is on the roadmap.

Price. Pay as you go option. Responsive help desk.

Tricky sometimes to embed graphics or videos. Formatting of paragraph spacing sometimes too very challenging. Often have had an event that has big spaces in the copy that are only just good enough. I seem to have no space or a huge one. Not ideal.

Instant paypal payments for each ticket transaction No middleman fees Low fees Easy to set up and manage box office Easy to manage guests Easy to view basic insights on ticket sale performance

Occasionally need to manually resend ticket when someone doesnt recieve ticket No warning if you go over subscription tier ticket limit, just upgrades automatically

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points. Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as...

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As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan. It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

TicketTailer is very easy to use for not only the administrator but also for the clients. The payment integrations give many options for client payment and also the mailchimp integration makes it simple to track and communicate with your clients. I also like the feature of being able to use it for in-store sales as well. TicketTailer software allows me to quickly and easily manage my ticket sales and keep track of events.

With the last update the quick 'Create Order' button was buried inside of each event making it more clicks just to create new orders manually.

This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list!

The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for.

Price is very affordable A lot of features

More payment options. For example, money can go directly to my bank account rather than through Stripe or PayPal