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Ticket Tailor Logo
Ticket Tailor

Event ticketing for events of all sizes. Low fees. No fuss.

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(15)

Ticket Tailor Reviews

Overall rating

4.9

/5

435

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10

Reviews by rating

Pros and cons

Super easy to use and the customer support team are always super prompt, friendly and incredibly helpful.
I was super excited about how easy it was to set up an event. And the user friendly website.
I like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that.
Now the broadcast feature has been introduced that has added the missing communication link.
I did miss the button that allowed for multiple events of the same nature initially.
The check in mobile app on tazotik is clunky and can fail.
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435 reviews

Recommended

AJ
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Alisha J.

Founder / Executive Director

Fund-Raising, self-employed

Review source

Overall Rating

Great Ticketing Tool, Great Price

Reviewed 2 years ago

Transcript

Alisha J.: My name is Alisha J. I'm the executive director of a nonprofit organization and I give Ticket...

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Nicole W.

Communications Director

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Easy to use ticketing software

Reviewed 3 years ago

Transcript

Nicole W.: My name is Nicole. I am the creative director for a nonprofit. And I give Ticket Taylor a...

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Lauren C.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely easy to use and wonderful customer service

Reviewed 5 years ago

As a first-time charity event with a very small budget, the cost effectiveness of using Ticket Tailor as opposed to other sites meant that more of the money raised went to charity!

Pros

This is the first time I've run an event and I did a lot of research into ticket selling sites in order to figure out the most suitable site. I had a lot of questions as event ticketing was new to me and out of all the sites I emailed, Ticket Tailor provided the fastest and most comprehensive answers to all my queries. They made me feel very confident about setting up my box office and when the tickets...

Cons

There is nothing I can fault about ticket tailor but I was unable to combine selling tickets for my event with the ticket purchasers ability to book preferred time slots which was important to the smooth running of my event.

RK
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Richard K.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Reviewed 2 years ago

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

Pros

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

Cons

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

RA
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Ron A.

Arts and Crafts, 11-50 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Decent product

Reviewed 4 years ago
Pros

Simple to understand and use. Not complicated with unnecessary features.

Cons

Constant marketing emails and offers, surveys etc.

CC
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Carl C.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for selling tickets

Reviewed 4 years ago

Ticket Tailor is literally like adding a whole new department to my business. Its like having an event organizer. It does everything from sell tickets to checking in guests. It is really like having a full time employee. Its simple to use yet extremely efficient and dramatically productive. Even after the the event is over, it serves as a great organizer of past ticket sales. It links great with mailchimp so that you can keep in touch with your ticket buyers. This truly is the best thing I have for my business

Pros

Everything about this is great. It user friendly and very efficient. It saves a ton of time. Its like hiring an event organizer. Everything you need is here. easy to navigate, easy to keep track, easy to organize.

Cons

Nothing.. there was literally nothing I didn't like

ZC
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Zannah C.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Choose Ticket Tailor

Reviewed 3 years ago
Pros

I like that Ticket Tailor is a small and local business. A friend recommended it and I was attracted to it being independent and has a friendly and responsive team of staff. The software is easy to use even for those of us who are not techy.

Cons

I don't know if the events I post could also be publicised by Ticket Tailor?

JP
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John P.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First Time user that will be back

Reviewed 2 years ago

Great experience! We will use Ticket Tailor again for future events.

Pros

As a first time user of a ticketing event software platform I really appreciated the logical layout of setting up and the ease of use. Responses from customer service were always prompt and detailed. I like that while there were many other functions we didn't use (Seating charts, group notifications, ect) that we didn't have issues with just using the ticket tracking and sales functionality.

Cons

I'd like to have had the opportunity to more directly link non-support payment systems (Venmo) with the Offline payment. Mind you we didn't have any issue having people pay that way but being able to link more payment systems would have been a nice to have

DS
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Doug S.

Human Resources, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, fair price too

Reviewed 4 years ago

Ticket Tailor is a great way to set up and promote my art workshops - it's easy both for me and my customers.

Pros

It is very easy to set up events using Ticket Tailor - and the pricing feels fair and is flexible too. I love that you can pause your membership to suit you.

Cons

No current issues, I am happy with the way the software performs, with the set up and the price I pay too.

TW
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Tom W.

Entertainment, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding

Reviewed 4 years ago

I enjoy the versatility in ticket options and being able to control multiple discounts and voucher codes at ease.

Pros

This software is very user friendly and if you are having trouble, the customer support is very quick and thorough on responding!

Cons

To be honest, I can’t think of a con. I found this site to be the most user friendly amongst two other major sites.

JB
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James B.

Entertainment, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the Ticket Tailor!

Reviewed 4 years ago
Pros

Needed a simple solution to my performance ticketing that's quarterly so not super intense or urgent. Ticket Tailor fills the role perfectly for my non-profit.

Cons

Isn't as intuitive as I'd like but when you're dealing with a bunch of different types of events and venues, you have to expect there'll be extra hoops to jump through.

CW
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Craig W.

Fund-Raising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature packed, easy to use & great for charities

Reviewed 2 years ago

The learning curve was not steep at all. Within an hour I had my first test event created. The knowledge base is easy to navigate. The support team via the chat bot are very responsive, with all questions answered to my satisfaction within a matter of minutes. Furthermore, their discount for charities is to be applauded as every little saving on expense means more to distribute to local charitable causes.

Pros

Key features I like - Mutliple ticket types and groups - Numerous branding options - Customisation of the ticket checkout process and tickets themselves - Ability to use HTML for event description - Promo codes - Option to ask for a voluntary donation during the ticket purchase - Management of ticket refunds

Cons

- Whilst they support the venue location being a set of geo co-ordinates, this would be better as a separate input (i.e. you can choose either postcode or geo co-ordinates as the venue address basis, rather than entering the geo co-ordinates into the venue name - as you then lose the ability to name the venue place) - The HTML editor could be improved to support either external, internal or inline CSS

AW
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Alex W.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great, easy to use product for a great price

Reviewed a year ago

Fantastic.

Pros

Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.

Cons

The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good! Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website. And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.

BS
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Brodie S.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Couldn't ask for more.

Reviewed 2 years ago

It's just fantastic. It's so easy and the fact that they waived all fees for online events during the pandemic shows that they really are looking out for the customer.

Pros

It's incredibly easy to use. I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.

Cons

Sometimes the chat box can be a little big and intrusive but it doesn't really matter because 9 times out 10 it's really useful information that pops up.

GS
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Gareth S.

Music, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor are an extremely stable online management system for selling event tickets

Reviewed 5 years ago

Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events. You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.

Pros

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points. Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as...

Cons

As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan. It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

CB
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Christopher B.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for a nonprofit Music org

Reviewed 3 years ago

Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit.

Pros

Ticket Tailor has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out.

Cons

Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out.

ML
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Matthew L.

Nonprofit Organization Management, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice interface! Super easy to use!

Reviewed 2 years ago

Excellent! They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up.

Pros

The UI of the platform is very nice and super user friendly. Love that it is able to do a broadcast of important announcements to our ticket buyers and that it is able to have many nifty functions which are built-in which allows me to customise the forms according to what I want or need. It's an excellent product! A lot of thought has been put into it to make it both versatile and user friendly.

Cons

Auto-Cancellations of Tickets. As we are handling large possible cancellations every week, it would be great if for free tickets the ticket buyers are able to cancel their tickets on their own accord so as to provide administrative ease. It will also be good if they could include an auto-email generator for 3 day reminders, 1 day before event reminders which are automatically sent out/ common template which we could just tap on. Sort of like how they have set up their confirmation email being able to have global/ event specific.

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Damian S.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wouldn't consider anything else

Reviewed a year ago
Pros

The best and very affordable online ticketing platform. Highly recommended

Cons

A bit more customisation on questions would be ideal but doesn't detract from a great product.

KL
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Kathryn L.

Nonprofit Organization Management, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great option for small nonprofit organization!

Reviewed 4 years ago

I've used it for 2 years and would definitely return. Great support, very reasonable choice, and easy to plug into our web site for ticket sales.

Pros

I like the ease of use in setting it up, along with very responsive help--even though so very far away from us! I also like the ability to suspend payment and use it only during the 2 months we need it for our annual fundraising event. Believe me, if we have more events where we sell tickets, we'll use it more often!

Cons

Would like a couple more options for ticket purchasers to indicate choices (e.g., meals). I've been able to capture the information, but it isn't visible in the report (only in the ticket). Maybe I just haven't figured it out!

SD
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Stewart D.

Hospitality, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Highly Recommend Ticket Tailor

Reviewed 4 years ago

It has been a very positive experience with Ticket Tailor

Pros

The software set-up and ease of use in setting up events and getting it out to the public along with the efficient support service of the team.

Cons

The least, difficult but I have been arranging events that are held in 5* hotels and provide an option for the guests attending the events an opportunity to book hotel rooms for overnight stays. So the problem is the platform doesn't allow you to develop a "booking for rooms" structure very easily. If you have event seen a rooms booking there are several room options and then whether you will be a single, double or triple occupancy - then there is the number of days with check-in and check-out options that you have to choose. This has been difficult with the existing platform but I have overcome it xomewhat....

Bo
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Barry o.

Entertainment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great ticketing software, reliable

Reviewed 4 years ago
Pros

Tickettailor's fees are more competitive than we had with previous software, it works really well and handles high volumes of sales.

Cons

The user interface wasn't great at first but they have since improved the back end to make it more user friendly.

ET
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Esther T.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ticket Tailor Review

Reviewed 4 years ago

It’s been great. Very easy to use for the ticket buyers, great feature to be able to make a donation in the same transaction. The reporting can use some work. I would like to be able to generate a list of everyone who checked into the event post event.

Pros

Very easy to set up and customization, and cost savings for non profits

Cons

Some of the reporting needs work. Would like to have a report that shows who checked in post event.

BJ
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Barbara J.

Entertainment, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The BEST Ticket Software out there!

Reviewed 4 years ago
Pros

We have been using this software for a couple of years now and we appreciate it's ease of use and does absolutely everything we need it to. For us, the best part is the flexibility of using it only when our events happen. We set up events a few times a year and after each event is over we are able to turn it off temporarily and turn it back on when we need it again. You do not have to pay for what you don't use. All our administrators appreciate its ease of use, the ticket users appreciate that it is mobile friendly. We love Ticket Tailor!

Cons

We have not experienced anything we do not like about this software at this point in time.

CM
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Chloe M.

Professional Training & Coaching, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and convenient

Reviewed 2 years ago

It's helped us to save money and provides an easy, convenient platform to sell event tickets on.

Pros

It's easy to use, cheaper than other alternatives, and the customer service is great when we have any questions.

Cons

It's not always easy to figure out how to do simple things, such as setting up instalment payments.

KD
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Karen D.

Performing Arts, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for our needs

Reviewed 4 years ago

Subscription that can be paused has been more cost effective than paying a fee per ticket sold, particularly as our audience has grown. It has always made running events easy and efficient.

Pros

In the early stages of setting up a touring opera company, TicketTailor does everything we need it to, quickly and easily. Because we're just starting out, the fact you can pause your subscription made it the cheapest option in the end as we have largeish gaps between events. Also the option not to have a booking fee meant booking online is made more attractive rather than more expensive unlike other ticketing services. Might sound small but this is important when you're trying to encourage people to come and see opera for the first time. Everything else - links, graphics, dashboard, money transfer- works well.

Cons

Only thing is the lack of familiarity our audience has with the brand. Some of our audience, particularly the older members, perhaps feel more comfortable booking through big familiar ticketing services. I occasionally get phone calls asking to book over the phone instead so as not to put card details into the unfamiliar website. But this will come.

NP
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Nicole P.

Fund-Raising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and amazing customer service

Reviewed 2 years ago

Extremely positive

Pros

Everything really easy to use and makes ticket entry a breeze

Cons

To put more information on the holding page before people buy the tickets

NW
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Naijha W.

Entertainment, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Reviewed 4 years ago

The cost is a major reason why use this platform. We have a for profit and non-profit business so the monthly subscription rates are extremely fungible reasonable compared to Eventbrite overall fees.

Pros

It's easy to learn. User-friendly. We're able to use it as a ticketing system for all of our events.

Cons

I would like to be able to modify the "buytickets.at/....." URL. Most times are events are free for attendees and vendors need to pay a fee to register. The attendees get confused with Free being associated with a "buytickets.at/....." URL.