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TourDesk Logo

Better Service - Increased Revenue

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TourDesk - 2026 Pricing, Features, Reviews & Alternatives

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TourDesk overview

What is TourDesk?

TourDesk is a cloud-based tour-booking service for resellers, specifically accommodation providers. It is accessible through any web browser and compatible with all modern operating systems and devices. The platform is built using cutting-edge web technologies, such as React and Node.js, ensuring a fast and responsive user interface.

One of the main features of TourDesk is the Agent System, which is used by the front desk staff as a point-of-sale. This system is designed to be user-friendly and intuitive, allowing staff members to quickly and easily identify, book, and confirm tours for guests. It includes features such as a searchable tour catalog and secure payment processing.

The TourDesk white-labeled Sales Portal site is the main pre-arrival sales channel. It’s designed for guests to plan their own adventures. The Sales Portal is fully customizable with the user's location’s branding and logo, and it allows guests to book tours directly through their website. The Sales Portal is optimized for mobile devices, making it easy for guests to browse and book tours.

TourDesk integrates with a wide range of third-party services, including major booking systems, e.g. Rezdy, FareHarbor, and Bókun and we’re continuously adding more. The platform also offers a powerful API for custom integrations with other software solutions.

In terms of security, TourDesk employs a range of measures to protect user data and ensure secure transactions. All data is encrypted using industry-standard SSL/TLS encryption, and the platform is compliant with GDPR and other data protection regulations. TourDesk also offers fraud detection to prevent unauthorized access and fraudulent transactions.

Overall, TourDesk is a powerful and flexible tour-booking solution that offers a range of features and integrations to meet the needs of hotels and guesthouses. Its user-friendly interface, customizable Sales Portal, and robust security features make it an ideal choice for tech-savvy users seeking an in-depth tour-booking solution.

Key benefits of using TourDesk

For resellers:
• Effortless booking process
• Relationships with local tour operators
• Simplified accounting
• Full online solution
• Ability to receive tour bookings before, during and after your guest’s stay
• Insights into guest behavior through the Sales reports
• Customisable TourDesk site to match your brand.
• API Integrations and widget options for your own site.
• Free to use

For suppliers:
• Increased online visibility
• Simplified accounting
• Easy connectivity
• Free to use
• Relationships with local accommodation providers
• Improved marketing without added cost
• Sales reports provide insight into customer needs

Starting price

Free

Alternatives

with better value for money

TourDesk’s user interface

Ease of use rating:

TourDesk reviews

Overall rating

4.8

/5

12

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.18/10
Rating distribution

5

4

3

2

1

10

1

1

0

0

Who uses TourDesk?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Information Technology and Services
Consumer Services
Education Management

Use cases

Reservations

TourDesk's key features

Most critical features, based on insights from TourDesk users:

Mobile access
Group reservations
Customizable branding
Online booking
Payment processing
API

All TourDesk features

Features rating:

Billing & invoicing
Customer support
Discount management
Multi-Location
Third-Party integrations
Website integration

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TourDesk pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TourDesk price and value

Value for money rating:

TourDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online

TourDesk FAQs

Q. What type of pricing plans does TourDesk offer?

TourDesk has the following pricing plans:
Starting from: $0.00
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of TourDesk?

TourDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does TourDesk support?

TourDesk supports the following languages:
English


Q. Does TourDesk offer an API?

Yes, TourDesk has an API available for use.


Q. What other apps does TourDesk integrate with?

TourDesk integrates with the following applications:
Ventrata, Peek Pro, TourCMS, bookingkit, Checkfront, Rezdy, Bookeo, Rezgo, FareHarbor, Zaui, TrekkSoft, Bókun


Q. What level of support does TourDesk offer?

TourDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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