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Vocalcom Hermes360
5
15
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center solution
Last updated: March 2026
Vocalcom Hermes360 Alternatives & Competitors (2026)
Top 3 free alternatives
Bitrix24
All in one business management workspace
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Alerts/Notifications
N/A
Aircall
AI powered customer communications platform
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Automated Scheduling
N/A
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
0.1
Value for money
Starting price
No pricing info
Functionality
Agent Interface
5/5
Auto-Dialer
4.8/5
Activity Dashboard
4.7/5
Top Features
Automated Routing
N/A
Automated Scheduling
N/A
VICIdial
Open source call center software with predictive dialer
Value for money
Starting price
No pricing info
0.1
Functionality
Automatic Call Distribution
4.7/5
Answering Machine Detection
N/A
Archiving & Retention
N/A
Top Features
Access Controls/Permissions
N/A
Alerts/Escalation
N/A
Automated Scheduling
N/A
CloudTalk
Cloud-based call center software for sales and support teams
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Auto-Dialer
N/A
Automated Routing
N/A
Automated Scheduling
N/A
JustCall
AI-Powered Customer Communication for Sales & Support Teams
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Activity Tracking
N/A
Agent Interface
N/A
Automated Routing
N/A
CallTools
All-in-one predictive dialer & inbound call center solution
0.1
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
Agent Interface
N/A
Automated Scheduling
N/A
Ricochet360
Customer relationship management and auto dialer solution
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Escalation
5/5
Alerts/Notifications
5/5
API
5/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Agent Interface
N/A
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Auto-Dialer
N/A
Automated Routing
N/A
Automated Scheduling
N/A
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
N/A
Automated Routing
N/A
Automated Scheduling
N/A
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Alerts/Notifications
4.1/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
API
5/5
Automated Routing
4.6/5
Auto-Dialer
4.5/5
Top Features
Alerts/Escalation
N/A
Automated Scheduling
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.6/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Automated Routing
N/A
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Auto-Dialer
N/A
Automated Routing
N/A
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Appointment Scheduling
5/5
Auto-Dialer
5/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Automated Routing
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.3/5
Top Features
Alerts/Escalation
N/A
Alerts/Notifications
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Access Controls/Permissions
N/A
Automated Scheduling
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Agent Interface
N/A
Automated Scheduling
N/A
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Automated Routing
5/5
Top Features
Access Controls/Permissions
N/A
Automated Scheduling
N/A
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
Top Features
Agent Interface
N/A
Automated Routing
N/A
Automated Scheduling
N/A