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WordPress Logo

Website creation and publishing platform

Table of Contents

WordPress - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

WordPress overview

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Based on 14976 verified user reviews

What is WordPress?

WordPress is a website builder program offering key features such as website management, text editing, real-time editing, SEO management, landing pages/web forms, and customizable templates, among others.

Who uses WordPress?

Reviews for WordPress come from a wide variety of industries, including Marketing and Advertising (10% of reviewers), Computer Software (9%), and Information Technology and Services (8%). The most frequent use case for WordPress cited by reviewers is website building (76% of reviewers).

What do users say about WordPress pricing?

Some users say WordPress offers strong value for money due to its flexible pricing and free version. Reviewers indicate they appreciate affordable plugins, but some reviewers feel costs escalate quickly with premium features and find pricing confusing.

What are the most popular integrations for WordPress?

The WordPress integrations most frequently cited by reviewers are: WooCommerce (an eCommerce product rated 4.7 out of 5 for its integration with WordPress), Elementor (a website builder product, 4.8), and Google Analytics 360 (a web analytics product, 4.6).

Starting price

9flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Website Creation

Website Building

Integrations

Updates

Bugs and Issues

Complex backend navigation

WordPress’s user interface

Ease of use rating:

WordPress pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(136)
3-4(5,331)
5(9,509)

What do users say about WordPress?

WordPress is a website builder program offering key features such as website management, text editing, real-time editing, SEO management, landing pages/web forms, and customizable templates, among others.

Select to learn more


Who uses WordPress?

Based on 14,976 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Non-Profit Organization Management
Others

Use cases

Website Builder
Blog
Content Management
Web Content Management
Shopping Cart

WordPress's key features

GetApp's analysis of 542 verified user reviews collected between July 2021 and October 2024 identifies WordPress' most critical features and summarizes user sentiment about those features.

Website management

Reviewers appreciate WordPress's extensive plugin library, which enhances website functionality for e-commerce, SEO, and security. They find the platform user-friendly, allowing easy content updates and theme customizations without coding. Users highlight the flexibility of managing multiple websites from a single interface and the ability to scale without high costs. They also value the intuitive dashboard and the availability of visual builders like Elementor and WP Bakery for seamless website creation and management. Of the 220 WordPress users who gave detailed accounts of their use of Website Management, 98% rated this feature as important or highly important.


Text editing

Users report that WordPress's text editing capabilities are user-friendly and versatile. They appreciate the built-in visual editor for easy formatting and the Gutenberg block editor for modular content creation. Reviewers mention the availability of various formatting options, including bold, italic, and headings, and the ability to add images and videos. They also highlight the ease of making real-time text edits and the option to use plugins like Elementor for enhanced text editing capabilities. Of the 113 WordPress users who gave detailed accounts of their use of Text Editing, 97% rated this feature as important or highly important.


Real time editing

Reviewers indicate that WordPress's real-time editing feature is valuable for immediate content updates and collaboration. They find it enhances productivity by allowing multiple users to edit simultaneously and see changes instantly. Users appreciate the ability to make quick adjustments to design and content without delays. They also mention the convenience of using plugins like Elementor for real-time front-end editing, which simplifies the process of updating websites on the go. Of the 139 WordPress users who gave detailed accounts of their use of Real Time Editing, 97% rated this feature as important or highly important.


SEO management

Users highlight WordPress's strong SEO management capabilities, particularly through plugins like Yoast SEO. They appreciate the platform's built-in tools for optimizing content and creating search engine-friendly URLs. Reviewers find the flexibility of using various SEO plugins beneficial for improving site visibility and driving organic traffic. They also mention the ease of managing SEO settings and the ability to track and enhance search engine rankings effectively. Of the 136 WordPress users who gave detailed accounts of their use of SEO Management, 95% rated this feature as important or highly important.


Landing pages/web forms

Reviewers find WordPress highly versatile for creating landing pages and web forms, thanks to numerous plugins like WPForms and Elementor. They appreciate the ability to integrate forms with platforms like MailChimp for email marketing. Users mention the ease of designing high-converting landing pages without coding knowledge. They also value the availability of both free and paid plugins for customizing forms and landing pages to meet specific needs. Of the 155 WordPress users who gave detailed accounts of their use of Landing Pages/Web Forms, 94% rated this feature as important or highly important.


Customizable templates

Users report that WordPress offers a vast library of customizable templates, allowing for unique and professional website designs. They appreciate the ability to tailor templates using HTML, CSS, and PHP for advanced customization. Reviewers highlight the availability of both free and premium themes, which cater to various business needs. They also mention the ease of using drag-and-drop page builders like Elementor and SeedProd to create personalized website layouts. Of the 125 WordPress users who gave detailed accounts of their use of Customizable Templates, 93% rated this feature as important or highly important.


All WordPress features

Features rating:

Access controls/permissions
API
Audio file management
Auto update
Categorization/Grouping
Collaboration tools
Content management
Content publishing options
Content sharing
CRM
Customizable branding
Data import/export
Design management
Document classification
Document management
Document storage
Drag & drop
Electronic forms
Email management
Email marketing
Full text search
Image editing
Image library
Layout & design
Magazines
Media library
Monitoring
Multi-Language
Multimedia support
Newsletters
Newspapers
Online booking tools
Online store builder
Payment options
Performance metrics
Post Management
Post scheduling
Pre-built templates
Reporting/Analytics
Search/Filter
Shopping cart
Social media integration
Social promotion
Subscription management
Survey builder
Tagging
Template management
Templates
Version control
Video support
Visitor tracking
Visual analytics
Website hosting
Widgets
WYSIWYG editor

WordPress alternatives

WordPress logo

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Wix logo

Starting from

17

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ClickSites logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Squarespace logo

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

WordPress pricing

Value for money rating:

Starting from

9

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about WordPress price and value

Value for money rating:

To see what individual users think of WordPress's price and value, check out the review snippets below.

“It allows me to choose from thousands of plugins to accomplish anything you could ever want a website to do and all for free. If I ever have any issues I can usually find a solution online from someone else who already fixed it or found a work around.”
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Sarah G.

Owner

“My websites have ecommerce embedded with payment solutions that I can manage myself. Plus for my personal sites, I can have a lot of fun creating different designs and add-ons.”
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Patrick S.

Director of Finance and Creative Director

WordPress integrations (207)

Integrations rated by users

We looked at 14,976 user reviews to identify which products are mentioned as WordPress integrations and how users feel about them.

WooCommerce logo
WooCommerce

Integration rating: 4.7 (156)

Turn any site into a shop in minutes

Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.

JP

Jamie P.

Youth Worker and Designer

1/2
Elementor logo
Elementor

Integration rating: 4.8 (90)

Thgis is how I build such good looking sites. So many free and paywalled templates to choose from with the ability to customize

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Patrick S.

Director of Finance and Creative Director

Integration rating: 4.6 (77)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Integration rating: 4.7 (69)

It did not have a good impact with my customers

Fa

Fary a.

Home Cleaning Services

Integration rating: 4.3 (56)

Yoast SEO logo
Yoast SEO

Integration rating: 4.7 (47)

I use it for SEO Managment

SEO is important and Yoast helps setting things up correctly

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Victoria S.

Paralegal

1/2

WordPress customer support

What do users say about WordPress customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of WordPress customer support.

Widely noted by reviewers, WordPress benefits from a vast, active community offering forums, guides, and peer-to-peer support.

A large number of users highlight the availability of extensive documentation, tutorials, and third-party resources for troubleshooting.

Frequently reported by users, both official and community channels provide prompt help for common issues and plugin-related questions.

A minority of users report that official WordPress customer support is limited, with slow or no responses and reliance on community forums.

Support options

Email/help desk
Chat
Knowledge base

Training options

Documentation

To see what individual users say about WordPress's customer support, check out the review snippets below.

“We moved a number of sites over to Wordpress from Drupal, mainly because of the amount of support available through the Wordpress community and the huge amount of customisation potential.”

MB

Matt B.

Developer

“The plug-ins alone provide anything you can of to really make your website shine and serve any purpose that you can imagine. When learning how to use Wordpress, just remember to stick to it and lean on the broader community to help support you.”

AZ

Andrew Z.

OperationsManager

“One major problem with WordPress is that there is no live support--the only place to get the support it's the community forum which isn't guaranteed (as support is provided by random users).”

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Romaric S.

Web and graphic designer

WordPress FAQs

Q. What is WordPress used for?

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content storage and upload, and more. With WordPress users can get a blog or website, or both, started in very little time, using only an email address. Users get their own WordPress.com address (like you.wordpress.com), 3 gigabytes of free file storage, and a selection of pre-made, free, and customizable designs for the blog, and many other features. When setting up a WordPress website, users can add a custom domain and manage design, layout, and content from within the platform. Written content can be easily added and work is automatically saved every few seconds to avoid loss of content. The drag and drop editor facilitates the addition of images or videos into posts and pages, and users can create photo galleries, embed audio, and stream video from their website. With WordPress, users can blog as much as they want for free, and blogs and websites can be public to the world or private for just friends. Additional features of WordPress include built-in social sharing to spread the word of new posts or content, in-depth statistics and visual analytics to gain insight into website visitors and demographics, and search engine optimization (SEO) tools to help new visitors find the website.

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