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CartStack

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Abandonded cart & sales recovery tools for eCommerce sites

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CartStack Pricing, Features, Reviews and Alternatives

CartStack FAQs

Q. What type of pricing plans does CartStack offer?

CartStack has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of CartStack?

CartStack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does CartStack support?

CartStack supports the following languages:
English


Q. Does CartStack offer an API?

Yes, CartStack has an API available for use.


Q. What other apps does CartStack integrate with?

CartStack integrates with the following applications:
OpenCart, Adobe Commerce, TrueCommerce EDI Solutions, WooCommerce, X-Cart, CoreCommerce, Cloudbeds, Webflow, Pinnacle Cart, PrestaShop, nopCommerce, BookingSync, SAP Commerce Cloud, Shift4Shop, Foxy, OroCommerce, Hotelogix, Zoey, Drupal Commerce, Roomsy, Frontdesk Anywhere, Miva, Spree, Ecwid, Virto Commerce, Cratejoy, AmeriCommerce, Volusion, osCommerce Online Merchant, BigCommerce, Shopify


Q. What level of support does CartStack offer?

CartStack offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

CartStack product overview

Price starts from

39

Per month

Usage Based

What is CartStack?

Get abandoning shoppers back to your site & through the checkout line with CartStack’s automated sales recovery software!

Key benefits of using CartStack

• CartStack's abandonment & browse abandonment campaigns recover 20% of lost sales automatically with perfectly timed and highly personalized emails.

• Capture more email addresses, entice your shoppers, disrupt would-be cart abandonment and boost recovery campaign results with Exit Intent Popups, "Send My Cart" and real-time lead capture tools.

• A/B split test campaigns to find the perfect message for converting a shopper to a buyer.

• CartStack's AI product recommendation engine keeps track of likes, dislikes and other interests of shoppers to help online retailers cross-sell & upsell easily.

• CartStack's business contact enrichment tool allows B2B users to extensively pull-in contact information about a shopper and their workplace to effectively customize outreach efforts.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

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Starting from

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Per month

Usage Based

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CartStack pricing information

Value for money

4.7

/5

25

Starting from

39

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CartStack features

Functionality

4.6

/5

25

Total features

64

6 categories

Most valued features by users

Third-Party Integrations
API
Reporting & Statistics
Customizable Templates
Reporting/Analytics
Alerts/Notifications
Drag & Drop
Data Import/Export

Functionality contenders

CartStack users reviews

Overall Rating

4.8

/5

25

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

20

5

0

0

0

Pros
The best part of this tool was working with the client success manager, they made onboarding SO easy. A close second was the ability to A/B test our emails and the nice dashboards.
I enjoy working with the Cartstack crew. When I have a question someone gets back to me within a few hours and is friendly and helpful.
Seamless integration and affordable with awesome support staff.
Cons
So, some of our products come across as "18" or "22", which is frustrating.
The editorial dashboard for customizing emails is a bit weak in terms of its capabilities.
I either have to go in cold turkey with my own HTML code, or use provided templates - but then it’s hard to edit their template HTML.

Overall rating contenders

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Ramon K.

Consumer Goods, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must for any ecommerce website!

Reviewed 5 years ago

Overall, our experience with CartStack has been nothing short of phenomenal. Their support is friendly, their tool is easy to use once setup. They are constantly adding features and I would hesitate to say the exact numbers but we consistently recovered well over six figures a year since we have started with them so the results speak for themselves!

Pros

Even though we had a little bit if trouble getting it set up, once we did, we have never look back. What do I like the most? Easy, the money that we recover each month! They care about their customers, listen their feedback and are constantly improving the tool. I woulds say that they way they run their business is an exception to the rule compared to most other software companies, especially the very large ones.

Cons

It was a little tricky to set up but it was worth the trouble as it runs on code instead of plugin which helps our CMS run smoother.

AR
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Verified reviewer

Wholesale, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A strong tool for a specific purpose

Reviewed 3 years ago

We use it to generate abandoned cart emails automatically, and it captures lost sales. We only send one email per cart, but it has more advanced features we have not yet tried. Some do not seem to apply to our industry, as we're B2B, but others are of potential interest to me. I like that they are offering new features over time, that extend the potential uses for the tool. For example, they just added call tracking, so we will be able to see how many phone calls are generated from the abandoned cart emails directly.

Pros

I like that it is effective. It automatically generates abandoned cart emails, and it captures lost sales. It is generally simple to use.

Cons

HTML editor is frustrating. It's not as flexible as I’d like. I either have to go in cold turkey with my own HTML code, or use provided templates - but then it’s hard to edit their template HTML. Can only use the WYSIWYG editor, rather than go behind the scenes to make HTML edits. Some of our product titles have dimensions, including apostrophes to designate inches, and the characters after the apostrophes cannot be displayed inside our CartStack emails. So, some of our products come across as "18" or "22", which is frustrating.

Vendor response

Thank you for the feedback. In regards to our email editor, the best way to edit the HTML of any of our drag & drop templates is by first choosing your base template, and then switching over to the HTML editor to customize it however you'd like. If you'd like to reach out, we'd be happy to show you how this works. :)

MO
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Mark O.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A Great Start (if it works with your booking engine)

Reviewed 5 years ago

We've seen great recovered revenue, the support has also been prompt as well.

Pros

If the tracking all works correctly and there's ample traffic to your booking engine - the results are phenomenal!

Cons

There are a lot of tracking issues with various booking engines. In certain cases, it simply does not work.

JB
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Jennifer B.

Entertainment, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Addition to our Re-targeting campaigns

Reviewed 2 months ago

CartStack was easy to set-up and continues to work well as our cart abandonment tool for our Dinner Theatre and I have recommended it to several other Dinner Theatres recently.

Pros

The ease of set and let the automation do the work is the best feature. In an online e-commerce world, the statistics about cart abandonment numbers was staggering. We have successfully used the CartStack tool to re-target those customers that abandon their cart and recapture some of that revenue.

Cons

We are still working on increasing our data driven marketing mindset. And with that mind-set, the google analytics are not tracking as accurately as the CartStack dashboard and so just aligning our tracking information will take some more work.

SF
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Sharon F.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great return on investment!

Reviewed 3 years ago

This is so easy to use, and after the first time someone books a room with us as a result of the CartStack emails, the cost for the entire year is paid for. The reminder emails, combined with the offers we include with the follow up emails, does help to secure customers who may be on the fence. We will continue using this for as long as we are in business!

Pros

As an Innkeeper, what I like most is that I am notified that week to see how many potential customers were reached out to, and how many decide to make a reservation and what the dollar value was. It's a constant reminder that CartStack is doing its job!

Cons

I probably haven't used the software to its fullest capacity, so am excited to look deeper to see if there are additional ways to encourage potential guests to move through the booking process.

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