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Zoho Thrive Logo

Loyalty platform for customer retention

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Zoho Thrive - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Zoho Thrive overview

What is Zoho Thrive?

Zoho Thrive is a dynamic performance-based loyalty and customer engagement platform designed to accelerate brand growth and long-term customer retention. It provides businesses with the tools they need to reward customer actions, build stronger relationships, and drive consistent engagement across multiple channels.

At its core, Zoho Thrive’s loyalty program software focuses on elevating brand loyalty by encouraging customers to stay connected with the brand, whether it’s through repeat purchases, referrals, reviews, social engagement, or participating in exclusive events and campaigns. Businesses can assign customized rewards, create earning rules based on customer behavior, and deliver personalized benefits tailored to audience segments.

The platform also enables brands to promote word-of-mouth advocacy and community building by incentivizing customers who influence others through their recommendations. With built-in mechanisms to track engagement, point accumulation, redemption activities, and member tiers, it helps businesses maximize customer lifetime value and motivate continued interaction.

Key benefits of using Zoho Thrive

  • Centralizes loyalty program management to help increase customer retention and growth.
  • Enables creation of incentive-based programs such as loyalty points, rewards, and VIP tiers to encourage repeat engagement.
  • Supports integration with CRM and marketing platforms for streamlined data and campaign management.
  • Offers tools for tracking customer engagement, gathering reviews, and analyzing program performance.
  • Starting price

    29flat rate /
    per month

    Alternatives

    with better value for money

    Zoho Thrive’s user interface

    Ease of use rating:

    Zoho Thrive reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Zoho Thrive's features

    Activity dashboard
    API
    Campaign analytics
    Campaign management
    Campaign planning
    Campaign tracking
    Communication management
    Conversion tracking
    CRM
    Customer activity tracking
    Customer history
    Customer journey mapping
    Customer profiles
    Customer segmentation
    Customer surveys
    Customizable fields
    Customizable templates
    Dashboard
    Data visualization
    Discount management
    eCommerce management
    Email marketing
    Engagement tracking
    Gamification
    Loyalty program
    Multi-Campaign
    Multi-Channel data collection
    Multi-Channel marketing
    Performance metrics
    Referral tracking
    Reporting & statistics
    Rewards management
    Social promotion
    Survey/Poll management
    Third-Party integrations
    Website analytics

    Zoho Thrive pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Forever Free

    0.00

    Features included:

    • 1 User
    • 50/month reward redemptions
    • Points
    • Reviews
    • Widget customization
    • Real-time tracking
    • Zoho integrations

    Standard

    29

    Per month

    Features included:

    • 2 Users
    • 500/month reward redemptions
    • VIP
    • White labelling
    • Points
    • Reviews
    • Widget customization
    • Real-time tracking
    • Zoho integrations + 2 third-party integrations

    Ultimate

    99

    Per month

    Features included:

    • 10 Users
    • 5000/month Reward redemptions
    • Points
    • Reviews
    • Widget customization
    • Real-time tracking
    • VIP
    • White labelling
    • Unlimited integrations

    User opinions about Zoho Thrive price and value

    Value for money rating:

    Zoho Thrive support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk

    Training options

    Live Online
    Documentation

    Zoho Thrive FAQs

    Q. What type of pricing plans does Zoho Thrive offer?

    Zoho Thrive has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

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    Q. Who are the typical users of Zoho Thrive?

    Zoho Thrive has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Zoho Thrive support?

    Zoho Thrive supports the following languages:
    Arabic, Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Turkish


    Q. Does Zoho Thrive offer an API?

    Yes, Zoho Thrive has an API available for use.


    Q. What other apps does Zoho Thrive integrate with?

    Zoho Thrive integrates with the following applications:
    Wix, Zoho Marketing Automation, Zoho CRM, Pipedrive, Zoho Campaigns, Klaviyo, Zoho Survey, Zoho Commerce, Bigin by Zoho CRM, HubSpot CRM, Shopify


    Q. What level of support does Zoho Thrive offer?

    Zoho Thrive offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk

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