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Customer Communications Management

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Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

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The customer communication tools you need to book clients, manage projects, and get paid.

Get started with a 7 day free trial today.

Read more about HoneyBook

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

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FreeAgent is a fully-featured Customer Service platform. Reduce friction and ensure customers are supported by connecting across all channels.

Read more about servis.ai

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Manage chats, calls, emails, campaigns and CRM data on our AI-powered platform for instant replies that drive 3x more revenue.

Read more about respond.io

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

Read more about Chekkit

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Communicate with customers in a flash with Kommo’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs.

Read more about Kommo

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CloudContactAI is an elite SMS, email, and voice platform that provides businesses with the tools necessary to automate and scale both internal and external communications.

Read more about CloudContactAI

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LiveAgent is a web-based customer service and contact center software. It helps businesses manage all customer interactions in one centralized platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

Read more about LiveAgent

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Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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JustCall is a cloud-based communication platform for sales and support teams with AI insights, automation, and 100+ integrations.

Read more about JustCall

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OnePageCRM is a simple CRM with a unique action-focused approach to contact and sales management. You can use this software to add tasks/reminders next to every contact and receive automatic notifications when the task is due. This helps you grow your business every day step by step.

Read more about OnePageCRM

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

Read more about Mobile Text Alerts

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Podium's AI-powered communication platform helps you attract more leads, convert them faster, and keep your customers coming back by consolidating your communication into a single inbox.

Read more about Podium

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Blip es una solución de Customer Communications Management que centraliza y automatiza comunicaciones con clientes en WhatsApp, Instagram, Messenger y webchat. Integra datos y APIs con tu CRM/ERP, mantiene contexto omnicanal y ofrece analítica en tiempo real para mejorar servicio y ventas.

Read more about Blip

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Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform made for customer communications management. With support for SMS, MMS, RCS & WhatsApp, we make it easy to foster personalized conversations with customers on mobile channels they love. 100% security, 24/7 support.

Read more about Sinch Engage

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Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries.

Read more about Zoho SalesIQ

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Popular customer communications management comparisons

WhatsAppvsViber

TelegramvsViber

Zendesk SuitevsFreshdesk

VibervsWhatsApp

FreshdeskvsZendesk Suite

PipedrivevsZoho CRM

Zoho DeskvsZendesk Suite

LiveAgentvsZendesk Suite

KeapvsMailchimp

Related categories

Customer Engagement

Personalization

Marketing Automation

Content Management

Customer Support

Customer Service