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Open Source Customer Communications Management Software (2026)
Last updated: March 2026
9 software options
Sponsored
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile and desktop messaging app for all devices
Read more about Telegram
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
14-day free trial, no credit card required. Basic plan: free for up to 5 agents. Professional plan: $19 per agent per month, billed annually.
Read more about JivoChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern content management for enterprise organizations.
Contact Nuxeo for detailed pricing information.
Read more about Nuxeo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Professional document generation software
Scalable Pricing - Pay For What You Need
Read more about DocOrigin
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based personalized customer engagement platform
Read more about Verint Messaging
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
Get 50 apps with NinjaChat at Just $14.99
Read more about NinjaChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-enabled chatbot software
Read more about CX Genie