App comparison
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Customer Engagement Software
Last updated: April 2026
23 software options
Sponsored
EZ Texting
5
159
4
56
3
16
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS Marketing That’s Easy to Use & Impossible to Outgrow
Read more about EZ Texting
Serviceform
5
21
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered conversations for better website conversions
Read more about Serviceform
Zoho SalesIQ
5
58
4
27
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Engage in real time and send targeted messages to your prospects and customers.
Read more about Zoho SalesIQ
Delighted
5
48
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
Read more about Delighted
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
ProveSource
5
65
4
11
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social proof for increasing trust & conversions on websites
Read more about ProveSource
Lime Connect
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Uptok
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Offer video sessions on Shopify and other eCommerce stores
Read more about Uptok
User.com
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
PushAd
5
7
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PushAd is a SaaS marketing automation tool supporting ROI.
Read more about PushAd
Hotjar
5
366
4
155
3
15
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
telbee
Cloud-based voice messaging platform
Read more about telbee
Truepush
5
20
4
4
3
0
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cross-platform push notifications
Read more about Truepush
VideoPeel
5
8
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video capturing platform for collecting customer testimonial
Read more about VideoPeel
Alida
5
7
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience and survey management software
Read more about Alida
Nudgify
5
25
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRO using Sales Pops, Social Proof and FOMO notifications
Read more about Nudgify
LiveChat
5
1.2K
4
428
3
62
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Interakt
5
5
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Supercharged Customer Engagement and Support platform.
Read more about Interakt
WeblyChat
Chatbot learns from websites to answer questions
Read more about WeblyChat
Shopper Approved
5
114
4
16
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution
Read more about Shopper Approved
Influence
5
35
4
16
3
11
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social proof marketing software for businesses of all sizes
Read more about Influence
