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Serviceform

Website integrated online booking, donation and lead forms

Serviceform - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Serviceform?

We help companies grow by simplifying digital tools and processes - making them accessible under one platform. Feel free to send me a message if you’d like to learn more about Serviceform!

Serviceform products fall into 3 categories that improve productivity and results of your daily sales, marketing, and customer support operations.

• Website conversion tools such as Conversational Landing Pages, Engagement Bots, Chatbots, Dynamic Forms, etc. - help you talk to more potential customers and turn them into paying customers.

• Communication tools such as Live Chat, Social Inbox, and Email & SMS Campaign Builder - help you solve customer problems immediately and nurture your relationships by keeping the conversations going in all channels.

• Management tools such as CRM, Ourly Meeting Scheduler, Insights, and Cookie Controller - help you streamline your sales process and save time from navigating between different tabs, plugins, and software.

Don’t wanna touch anything relating to technology? Don’t worry, we guide you through all of your problems, advise you on how to solve them, and set up everything for you.

Serviceform is a global company with 300+ customers and 40+ team members around Finland, Sweden, Spain, and Sri Lanka. We are super nice, too.

Benefits of using Serviceform

Serviceform is a SaaS-based solution for adding online booking features and associated functionality into existing websites via the insertion of a simple snippet, boasting compatibility with market-leading third-party CMS and web publishing platforms.

The product's own form builder offers a selection of pre-styled templates geared towards service businesses from tattoo artists to dog groomers, and requiring no HTML coding or form validation work to edit and customize.

Event and ticket management allows for events to be created with maximum attendee counts set, with dynamic pricing support allow for the establishment of sophisticated pricing strategies that recalculate intelligently depending on customer choices.

Conditional logic is employed behind Serviceform forms to allow for a more personalized user experience with a responsive, logical flow that lets certain questions be skipped depending on the answers to those prior.

Other core features include calendar-based availability management that syncs with Google, payment processing handled via Stripe, Email / SMS reminders and notifications, interaction analytics, plus the option to embed booking forms within a Facebook page.

Starting from

Per month

Alternatives with better value for money

Serviceform's key features

Most critical features, based on insights from Serviceform users:

Chatbot

4.8

(15)

Transcripts/Chat History

4.6

(12)

Customer Support

4.4

(10)

Mobile Access

4.1

(7)

Customizable Branding

4.3

(10)

Automated Responses

4.6

(5)

All Serviceform features

Features rating:

4.5

(30)

Online Booking

(0)

Real-Time Notifications

(0)

Customizable Forms

4.7

(3)

Appointment Management

(0)

Confirmations/Reminders

(0)

Calendar Sync

(0)

Third-Party Integrations

4.3

(3)

Booking Management

(0)

Real-time Consumer-facing Chat

4.5

(8)

Natural Language Processing

4.3

(3)

Online Payments

(0)

Pageview Tracking

(0)

Process/Workflow Automation

5.0

(3)

Query Suggestions

(0)

Quotes/Estimates

(0)

Real-Time Analytics

(0)

Website Visitor Tracking

3.0

(2)

One-to-One Messaging

(0)

Multi-Location

(0)

Multi-Language

5.0

(1)

Multi-Channel Marketing

(0)

Multi-Channel Communication

5.0

(1)

Live Chat

4.7

(7)

Lead Qualification

4.8

(4)

Lead Notifications

4.0

(1)

Lead Management

4.0

(1)

Lead Generation

4.0

(1)

Customer Experience Management

(0)

Website Integration

(0)

Website Analytics

(0)

Web Traffic Reporting

(0)

Visualization

(0)

Visual Analytics

(0)

Visitor Tracking

(0)

Transfers/Routing

3.5

(2)

Template Management

(0)

Team Calendars

(0)

Surveys & Feedback

(0)

Survey Builder

(0)

Support Ticket Management

(0)

Social Media Integration

(0)

SMS Messaging

(0)

Search/Filter

(0)

Scheduling

(0)

Reporting/Analytics

3.5

(4)

Reporting & Statistics

(0)

Recurring Appointments

(0)

Real-Time Monitoring

(0)

Real-time Conversations

(0)

CRM

(0)

Credit Card Processing

(0)

Conversion Tracking

5.0

(1)

Contextual Guidance

(0)

Contact Management

(0)

Contact Database

(0)

Conditional Logic

4.0

(1)

Code-free Development

4.5

(4)

Client Database

(0)

Chat/Messaging

(0)

Campaign Management

(0)

Availability Management

(0)

Autoresponders

4.5

(2)

Automated Scheduling

(0)

Automated Routing

(0)

Appointment Scheduling

(0)

Alerts/Notifications

4.0

(1)

AI/Machine Learning

5.0

(1)

Activity Tracking

5.0

(1)

Activity Dashboard

(0)

A/B Testing

4.0

(1)

Lead Distribution

4.0

(1)

Lead Capture

4.6

(8)

Language Detection

(0)

Knowledge Base Management

(0)

Interaction Tracking

(0)

Group Scheduling

(0)

Geotargeting

(0)

Full Text Search

(0)

Forms Creation & Design

5.0

(4)

For Sales/Marketing

(0)

For Developers

(0)

Event Triggered Actions

(0)

Event Management

(0)

Email Marketing

4.0

(1)

Drag & Drop

(0)

Data Visualization

(0)

Data Import/Export

4.7

(3)

Customizable Templates

5.0

(2)

Customizable Questions

(0)

Customizable Fields

5.0

(1)

Customer Surveys

(0)

Customer Journey Mapping

(0)

Serviceform awards

Conversational AI Platform

Conversational Marketing Platform

86/100

Serviceform alternatives

Serviceform

4.6

(30)

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.7

Tidio

4.7

(462)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Constant Contact

4.4

(2.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.2

Serviceform pricing

Value for money:

4.5

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

Serviceform integrations (13)

Integrations rated by users

We looked through 30 user reviews, to identify which products are mentioned as Serviceform integrations, and what is the users perception.

WordPress

Integration rating: 5.0 (1)

Zapier

Integration rating: 5.0 (1)

HubSpot CRM

Integration rating: 5.0 (1)

Other top integrations

Serviceform support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Phone Support

Chat

Email/Help Desk

Training options

Live Online

Webinars

Documentation

Videos

Serviceform reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.6/10

Rating distribution

Pros

Good application for business as it is easy to use and user friendly interface and booking and making appointments are easy.

Rohan C.

Reviwer

Overall I'd recommend their service to anyone. Good product, Really Good customer Support from assigned account managers.

Sakun P.

Deputy Manager- Digital Marketing

Very consistent and good service and timely, would definitely recommend to a collogue.

Tharindu N.

Manager Digital Channel

Cons

Unfortunately, there are quite a few leads who may put in wrong email addresses or phone numbers, which is time lost for the agents during qualification.

Karim L.

Chief Operating Officer

Currently the issue was that the messages were sent too early and customers couldn't finish their sentences. Problem has been fixed though.

Maria H.

Customer Advisor

Adding emojis to the lead bar is a bit difficult.

Alina S.

Beautician/ CEO/ Founder

Read all reviews

Serviceform FAQs

Q. What type of pricing plans does Serviceform offer?

Serviceform has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Serviceform?

Serviceform has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Serviceform support?

Serviceform supports the following languages:
English, Finnish, German, Spanish, Swedish

Q. Does Serviceform support mobile devices?

Serviceform supports the following devices:
Android, iPad, iPhone

Q. Does Serviceform offer an API?

No, Serviceform does not have an API available.

Q. What other apps does Serviceform integrate with?

Serviceform integrates with the following applications:
Drupal, PrestaShop, Zapier, Instapage, Unbounce, WordPress, Squarespace, Weebly, Meta for Business, Joomla, AWeber, Shopify

Q. What level of support does Serviceform offer?

Serviceform offers the following support options:
24/7 (Live rep), Phone Support, Chat, Email/Help Desk