getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software with Commenting/Notes (2026) - Page 3

Last updated: April 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


106 software options

ReviewInc logo

Reputation management and customer experience software unite

learn more
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Read more about ReviewInc

Users also considered
Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

learn more
Our interactive software drive 16x more engagement than typically seen on branded social media pages.

Read more about Disciple

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
Whispir logo

Your all-in-one messaging tool.

learn more
Foster rich engagement with Whispir's personalized, cost-effective communication software.

Read more about Whispir

Users also considered
Coosto logo

Turning ideas into impact

learn more
Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

Read more about Coosto

Users also considered
SalesScreen logo

Sales performance management tool

learn more
SalesScreen is a web-based sales performance management platform designed to improve employee focus, motivation & productivity through gamification, competitions, milestone tracking, recognition, and real-time data visualization. Native apps for Android & iOS keep employees connected from anywhere.

Read more about SalesScreen

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

learn more
Boost customer engagement with feedback from every touchpoint. Netigate helps you understand what drives loyalty—and take action in real time.

Read more about Netigate

Users also considered
Forumbee logo

Custom community forum creation tool

learn more
Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

Read more about Forumbee

Users also considered
Qualaroo logo

Powerful Survey And Feedback Management Tool

learn more
Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

Read more about Qualaroo

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
Optify logo

Streamlined coaching management system

learn more
Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

Read more about Optify

Users also considered
Wiremo logo

Wiremo: Grow Your Brand with AI-Powered Review Management.

learn more
Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.

Read more about Wiremo

Users also considered
StoryTap logo

StoryTap is the leader in story-led video automation.

learn more
StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

Read more about StoryTap

Users also considered
Smaply logo

Customer experience solution with customer profile sharing

learn more
Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Read more about Smaply

Users also considered
CustomShow logo

Create Video and Media Rich Presentations

learn more
CustomShow: Online editor for stunning, video-rich presentations. Simplify sharing with a link. Real-time brand control. Customize slides for each meeting.

Read more about CustomShow

Users also considered
VirtlX logo

360° success management & employee engagement platform

learn more
VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
SelfCommunity logo

SelfCommunity: Your Social. Your Users. Your Data.

learn more
SelfCommunity is a native, no-code, high-performance and scalable cloud Community creation and management platform, which can be integrated into any external digital ecosystem (Website, App, E-commerce) through APIs, Webhooks and Frontend SDKs.

Read more about SelfCommunity

Users also considered
AirVote logo

QR smileys to monitor service levels in public restrooms

learn more
Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

Read more about AirVote

Users also considered
Picnic logo

Gamification for community engagement

learn more
Picnic adds fun, engaging interactive features to web pages, mobile devices and apps

Read more about Picnic

Users also considered
Dixa logo

Conversational Customer Service Software

learn more
Full-featured customer service and engagement software for phone, email, chat & messaging that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Boost your engagement today!

Read more about Dixa

Users also considered
Trengo logo

Automate repetitive work to unleash meaningful conversations

learn more
Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
SimpleCRM enables omnichannel engagement with AI tools, sentiment analysis, social media listening, mobile access, customer segmentation, and automated workflows—delivering personalized, proactive, and data-driven customer experiences across every touchpoint.

Read more about SimpleWorks

Users also considered
Moxo logo

Streamline service orchestration processes for customers.

learn more
Moxo drives customer engagement by enabling businesses to deliver high-touch service experiences through tailored workflows. Real-time collaboration and secure communication ensure meaningful interactions at every stage.

Read more about Moxo

Users also considered
Staffino logo

Transform your customer experience with Staffino.

learn more
With Staffino, businesses boost customer engagement through interactive feedback, personalised outreach, and real-time communication—either managed by you or AI-assisted—to ensure every customer feels heard, valued, and connected.

Read more about Staffino

Users also considered