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Customer Engagement Software with Engagement Tracking (2026) - Page 11

Last updated: April 2026

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374 software options

journy.io logo

Customer journey mapping tools

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journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Chatlayer logo

Conversational AI Platform

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Chatlayer is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.

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Bubbl logo

Cloud-based Campaign and Analytics Platform

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Bubbl is an app plugin that unlocks an API and mobile marketing platform to provide location-based customer engagement tools.

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AlphaChat logo

Conversational AI platform with virtual assistants

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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virsaic logo

Customer experience management platform

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virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.

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Yalt logo

Boost customer loyalty. Drive growth with Yalt’s solutions.

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Enhance customer engagement with Yalt. Leverage loyalty programs, cashback, gift cards, and tools like email, SMS, and push notifications. Drive repeat business, boost brand loyalty, and create meaningful experiences with targeted campaigns and real-time updates. Yalt makes engagement seamless!

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Bonder logo

Instant Support

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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Gainsight PX logo

Product experience analysis platform

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Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting.

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Vergic logo

Customer engagement with AI chatbots, messaging and video

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Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

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Gallabox logo

A single, collaborative customer communication tool

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Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Upsy logo

Cloud-based personalization tool for online shopping.

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Upsy Shopping Helper is a cloud-based personalization solution that helps small and midsize eCommerce businesses manage customer shopping experience via AI assistant. The platform utilizes artificial intelligence (AI) technology to optimize conversion rates and automate customer service. Upsy helps streamline online shopping via personalized guidance, product discovery, AI recommendations, promotions, and more.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

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engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

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e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

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Fanomena Events logo

Customer engagement software for event organizers

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Fanomena Events is a customer engagement software designed to help event organizers share personalized content with the audience to boost brand awareness. Administrators can create a personalized digital sponsoring platform to display advertisements and share unique content.

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

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Touchpoint MX orchestrates customer engagement across email, SMS and surveys. Personalise by behaviour and lifecycle, automate key moments, capture feedback, and measure impact. ISO 27001 certified and supported in NZ for brands that need reliable, compliant engagement.

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Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

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Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

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OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

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Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

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Apteco PeopleStage is a campaign automation software for multi-channel marketing. It allows for real-time automation with event triggers, omnichannel orchestration, and AI-enhanced optimization. Integrating with key marketing and analytics tools, it streamlines data and workflows. Features include journey design, segmentation, campaign analysis, and contact management.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

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StoryPulse logo

Closed loop customer assessment & response management tool

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StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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BEYABLE logo

#1 CRO Platform

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Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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