Customer Engagement Software with Engagement Analytics

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Resulticks   

2
Omnichannel, data-driven marketing automation platform
Resulticks is a marketing automation platform powered by local or third party data sources, machine learning and AI that enables brands across industries to leverage a real time conversation marketing cloud for the creation, management, tracking, and reporting of campaigns across multiple channels… Read more about Resulticks
Omnichannel, data-driven marketing automation platform
Resulticks is a marketing automation platform powered by local or third party data sources, machine learning and AI that enables brands across industries to leverage a real time conversation marketing cloud for the creation, management, tracking, and reporting of campaigns across multiple channels… Read more about Resulticks

SightMill   

4
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill

Zoho CRM Plus   

27
Unified Customer Experience platform
Zoho CRM Plus is a truly omni channel platform that lets your customers reach out via phone, email, social media, live chat and surveys. Read more about Zoho CRM Plus
Unified Customer Experience platform
Zoho CRM Plus is a truly omni channel platform that lets your customers reach out via phone, email, social media, live chat and surveys. Read more about Zoho CRM Plus

Ebsta   

88
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta

Phone2Action   

34
Communications platform for public affairs and advocacy
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action
Communications platform for public affairs and advocacy
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action

elevio   

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Yotpo  

159
Reviews & customer content marketing
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
Reviews & customer content marketing
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo

WebEngage  

21
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage

CrossEngage  

10
Customer data platform & cross-channel campaign management
Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices. Read more about CrossEngage
Customer data platform & cross-channel campaign management
Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices. Read more about CrossEngage

Intercom  

547
Customer messaging platform for sales, marketing and support
Use targeted, automated messages to onboard new users, announce new features, and re-engage people that slip away. Read more about Intercom
Customer messaging platform for sales, marketing and support
Use targeted, automated messages to onboard new users, announce new features, and re-engage people that slip away. Read more about Intercom

Copper  

350
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper

Sprout Social  

357
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.

Feedier  

113
Gamified customer engagement & feedback collection tool
Feedier is a customer survey and feedback collection tool designed to engage customers and gamify the feedback delivery process by incentivizing and rewarding customers for their time. Features include template & bot creation, customizable branding, campaign management, reports & analytics, & more. Read more about Feedier
Gamified customer engagement & feedback collection tool
Feedier is a customer survey and feedback collection tool designed to engage customers and gamify the feedback delivery process by incentivizing and rewarding customers for their time. Features include template & bot creation, customizable branding, campaign management, reports & analytics, & more. Read more about Feedier

Pendo  

117
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo

ProveSource  

72
Social proof for increasing trust & conversions on websites
ProveSource uses social proof to increase trust and conversions on websites. Read more about ProveSource
Social proof for increasing trust & conversions on websites
ProveSource uses social proof to increase trust and conversions on websites. Read more about ProveSource

ChurnZero  

56
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals. Read more about ChurnZero
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals. Read more about ChurnZero

WalkMe  

42
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Read more about WalkMe
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Read more about WalkMe

Falcon.io  

33
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice

CallPage  

24
Website button & pop-up widget for automated call backs
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget. Read more about CallPage
Website button & pop-up widget for automated call backs
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget. Read more about CallPage

CleverTap  

15
Optimize Customer Experiences at Scale
Use the right channel, device and message - all at the right time to influence your customers better and reduce time-to-value and time to monetization. Read more about CleverTap
Optimize Customer Experiences at Scale
Use the right channel, device and message - all at the right time to influence your customers better and reduce time-to-value and time to monetization. Read more about CleverTap

IVCbox  

7
Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox
Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox

PushAd  

7
Push notifications for customer engagement
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd
Push notifications for customer engagement
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd

Mobile Locker  

5
Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker
Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker

Ambassify  

6
Advocate marketing for brands
Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews, testimonials, social shares, etc. Read more about Ambassify
Advocate marketing for brands
Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews, testimonials, social shares, etc. Read more about Ambassify
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