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Customer Engagement Software for Mid Size Business (2026) - Page 5

Last updated: March 2026

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584 software options

SurveyLab logo

Survey software and questionnaire tool

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SurveyLab is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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BombBomb logo

Authentically intelligent video messaging

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BombBomb is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Oktopost logo

We make it measurable

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Oktopost is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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VideoAsk is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

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Skalin logo

Built for SaaS Vendors who want to scale faster.

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Skalin is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Kustomer logo
Category Leaders

Modern Customer Service Software For Customer-First Brands

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Kustomer is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Zipteams logo

Cloud-based customer communication platform

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Zipteams is available for Mid Size Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, 24/7 (Live rep).

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Emma by Marigold logo

Multi-channel marketing that works for you.

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Emma by Marigold is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Whatfix logo

Accelerate Digital Adoption

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Whatfix is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat.

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Upnify CRM logo

Web-based customer relationship management (CRM) solution

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Upnify CRM is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Phone Support.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

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Great Recruiters is available for Mid Size Business and offers the following support options: Email/Help Desk.

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Loyal Zoo logo

Digital loyalty card service for SME retailers and eateries

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Loyal Zoo is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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servis.ai is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Zoho SalesIQ is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Aligned logo

Customer Collaboration Platform for sales & CS teams

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Aligned is available for Mid Size Business and offers the following support options: Knowledge Base, Phone Support, 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum.

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Sopro logo

B2B Lead Generation - Flood Your Inbox With Qualified Leads

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Sopro is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Canny logo

Customer feedback & feature request management

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Canny is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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GUIDEcx logo

Client onboarding and project management software

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GUIDEcx is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Waitwhile logo

Waitlist app & queue management system for every business

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Waitwhile is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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Blackhawk Network logo

Cloud-based customer loyalty tool for retailers.

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Blackhawk Network is available for Mid Size Business.

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SmatBot  logo

Chatbot Building Platform

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SmatBot is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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